Jayne Kaiser was a delight to work with at first, when I made a call to book our first EVER cruise…read moretrip. Made me feel comfortable and less stressed. Was told "I got you"! And to feel free to send any questions her way. Was sent an email label Frist time cruiser and was told she will follow later that day with another email. So of crouse we had more questions and I email her with those. Never heard back, Sent a follow up email that Monday as this was Friday. Nothing! Tuesday I called, the tone as to how she answered the phone made me cringe. I let her know I spoke to her Friday about a cruise and I sent emails? Jayne responded yes, I saw you emailed me a few times, have to had time to read them. Her tone was very unprofessional. To the point I asked her if she was, ok? I was told they were having issues with a Co Worker and was trying out where all those clients were going. I had more questions and I was made aware to set up an appt to go over the rest. So I did. I felt like I was drawing straws to even have her talk to me. To the point I said, so do I need to call you for the appt, or will you call me? She said for me to call her at 10:30 am and if she didn't answer she would call me back. So, at the end of all this, again first-time cruse, long time member. And a door in our face, this has left nothing but a bad experience. Thank you SOOOOO Much Jayne! Do BETTER IN LIFE!

I called "AAA Roadside" and tow truck driver, JEFF FILMER, went above & beyond! From communications…read moreonce he was dispatched to the very end -- he was very knowledgeable & helpful. I haven't seen good customer service like that in a while. (Thank you Jeff!!)

Great 3rd experience traveling with the Travel Store. Amy did a great job setting up our travel and…read morewe had a wonderful trip with no trouble. Coordination from flight to hotel was seamless and same with hotel to flight. The resort and room were as advertised and confirmed, and I received a better rate than I was able to find elsewhere.

I scheduled and paid for a honeymoon that is forthcoming with the Travel Store. The first person I…read moreworked with was Bonnie and Bonnie was wonderful. For whatever reasons she has not been able to field any requests for assistance or help and we have been working with Amy, who I think is the owner/operator of the Travel Store. Amy sent me an e-mail which was my receipt for the down payment for the cruise. On the day that the balance was due, Amy called me and I paid off the rest of the cruise. This is the only time the Travel Store has tried to contact me. I later inquired as to flights from Syracuse to NYC (fr the cruise) and transfers from the airport to the port of departure. Amy did get back to me and I called in and paid Margaret for the other travel of this trip. I was e-mailed a receipt, again. I have e-mailed Amy and requested a packet for my trip. She indicates that I already received my packet - though she was never present in the store and I have never met her and none of employees have given us anything other than "receipts." I have come to find out that Norwegian has wanted additional pedigree information about myself and wife. I also was not inclined to know about making reservations for dinner and excursions and events on the boat. I called Amy this past Saturday and she asked if she could call me back because she was on the other line. I went to the Travel Store about an hour later and the Store appeared closed for the day. Amy has been avoiding me. If I wanted this treatment or lack of responsibility for customers, I would have used Orbitz or Expedia, etc. I will never use or recommend the Travel Store to anyone and I will be posting reviews on as many places I can so no one else comes to expect any HELP on their trip. It is my guess that this place is mostly in existence for the employees to get good deals on trips.

Marjie is the founder of Comfort Trails. She was so helpful when I was planning my family vacation…read more She truly cares and wants the best vacation for her clients.

bought a used boat from these guys a year ago and had a couple of small issues warrantied and had…read moreno problems with the fixes until this year when the starter bolts broke again. Brinson marine went above and beyond to fix this issue at no cost even though the boat was no longer in warranty. even replaced the starter to ensure I would have no more problems. can not recommend these guys enough!

Pete & his staff have gone above to make it Right for this year --start Off really bad but ask to…read morefix it & made it a WIN WIN --BEST Options for this Year than anybody could ask for

Carol at Grimsley Agency of NY - Canastota did not disappoint. I found Carol after searching…read moreInsurance brokers near me online. Carol's name came up repeatedly as providing great customer service, nice to work with, prompt responses and great products. Well, after GEICO raised our rates $448 for next year for no reason other than inflation, we started looking. Contacted Carol and she called me right away too some information and called me back with a great rate. Basically, just a couple of dollars more for the same coverage. The cancellation with GEICO and transition to our new insurance was seamless. We recommended Carol for all your insurance needs. Thank you Carol! You are a true insurance professional.

Responsive, professional,courteous and thorough. Steve did a great job with finding us new policies…read morethat saved us significant money for our house and auto insurance. Highly recommended!

We bought one of their rental units at the end of the season. The owner Ed and his son Nick were…read moregreat to work with and very accommodating with what turned into a bit of a complicated transaction. Nick gave us a great walkthrough and I found his description of the unit to be spot on when we were finally able to see it. Thank you for a great transaction.

We've been bringing our 2 RV's here for repairs for the last 15 years--everything from electrical,…read moreplumbing, structural, to embarrassingly simple fixes... Where another repair shop would find an opportunity to "up-charge", they explain what I did wrong (and never call me stupid--even though I still feel stupid). This is one of those last family-run businesses where they treat you right--because they don't know any other way...

Such great service! They offer over 70 currencies! Pat was very helpful and explained the process…read morethoroughly :)

Friendly service and fair rates of exchange on more than 70 world currencies!…read more My girlfriend and I wanted to exchange various currencies and were thrown off by a different review that said this location only exchanges 2 currencies. We called and confirmed that they offer much more than that. Pat was very clear about the process and triple checked every step along the way. We went out of our way to go here and I recommend you do too!