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    Thanks for nothing AAA!

    I have had AAA for twenty years, and they have always came through eventually. Last week on a cross country trip I had a blowout on I-80. Called AAA because I have the trailer coverage and it was 6pm on a Wednesday. After wait two and a half hours on the highway, AAA said that they couldn't help me till 10am the next morning! What a crock of $hit! I am supposed to sit in the highway for 16hrs! Just another company making record profits and dumping on their customers! This will be the last time I renew my membership, what a BS company!

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    5 years ago

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    Amanda C.

    Hi, Alex - Thanks for the kudos, and thanks for being a loyal Member!

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    13 years ago

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    Hi, Todd - Glad we could help. Thanks for being a Member

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    Glad we could help. Thanks for being a Member. Happy travels!

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    Ask the Community - AAA

    Review Highlights - AAA

    Actually we had to use her twice because the first one, that we bought in January 2020, was cancelled because of COVID.

    Mentioned in 2 reviews

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    Kimkim Travel

    Kimkim Travel

    4.4
    (343 reviews)

    **Best Italy Trip Ever -- Planned by Giulia on Kim Kim!**…read more When I think about this trip, the first thing that comes to mind is the incredible level of planning behind it. Giulia made me feel like I was her only client, while also going above and beyond to create an unforgettable experience for my parents. Because of their needs, certain accommodations were essential, and I was unfamiliar with how accessibility works in other countries--things like transportation, baggage assistance, private vehicles, and elevator access. Giulia handled every single detail flawlessly. From coordinating transportation between hotels to selecting ideal locations, arranging private tours, and ensuring smooth luggage handling, nothing was overlooked. My parents said it best: *"We literally felt like royalty the second we got off that plane--Giulia thought of everything."* One of the standout aspects of the trip was the thoughtfully designed itinerary. Each day included planned activities, but there was also flexibility built in for leisure time. My parents especially appreciated having their afternoons free to rest and recharge, rather than being scheduled every minute of the day like with some travel companies. Another highlight was Enzo, the private transfer driver. While he handled most of the major transfers between hotels, he did so much more than just drive. Enzo shared meaningful insights about Italy that went beyond what they experienced on tours. He took the time to connect with my parents, making them feel truly special--something that set him apart from typical drivers. Overall, this trip exceeded every expectation. Thanks to Giulia's care, attention to detail, and genuine thoughtfulness, it was truly the best trip ever.

    We began planning our trip in August. The communication between me and the local expert was…read moreexcellent. He considered our dreams and set up our trip. We tweaked several of the items and finalized on a Itinerary. Because our flight back home was at 9am, we decided to add an additional day to the trip and stay at a hotel near the San Jose airport (with an airport shuttle). Since we didn't need to arrive in San Jose at a specific time and since the itinerary stated that (direct quote) "With private transfers, pick-up times are flexible, so you can set the departure time whenever you like" we requested a 5pm pickup and planned a private excursion for that afternoon. We were then informed "5.00 pm is a bit late, especially because we do not recommend taking transfers in the evening hours, but let me double-check with operations." I let our planner know that we can cancel our excursion, but we needed to know. A few days later we were informed that our pickup time for the transfer back to San Jose was approved. The first few days of our trip was good. The weather didn't cooperate and our hotel in Monteverde lost power for 14 hours. They did an awesome job in spite of the issues. The main issues with the trip occurred after arriving in Manuel Antonio. Our first tour was cancelled at the last minute. This meant we didn't have time to set up another tour. On our last day, we had our independent kayak tour. When we returned to the hotel, we had enough time for a cold shower and to pick up something to tide us until we arrived in San Jose. The transport scheduled never arrived. No one answered the emergency line and the transport company had no record of the pickup. After about 45 minutes, I send a message through the trip chat. We were finally contacted by someone from the local travel agency and was told the transfer was not organized. We were finally picked up about 90 minutes after we were supposed to be. We requested compensation for the final transfer but were told "we provided the service even though it was outside the recommended travel hours, so unfortunately, compensation does not apply in this case". It seems though advertised that "pick-up times are flexible, so you can set the departure time whenever you like" this is not true. It was also extremely stressful not to be able to contact someone in case of an emergency. Because of the issues we had our final two days, I would not recommend KimKim. The tour as planned fit our needs, but the cancellation of one tour, the failure to set up the transport for the final day and the fact WE COULDN'T REACH ANYONE on the Emergency line means I wouldn't trust relying on this company.

    Where There Be Dragons

    Where There Be Dragons

    4.6
    (24 reviews)

    There are so many organizations that take students abroad these days, but I can say with absolute…read moreconfidence that Dragons offers the most unique, comprehensive, and life-changing experience available. I've been lucky enough to attend two of their programs, one 6 week summer course in high school, and one gap year semester before beginning college. "Attend" isn't even the right word; being a part of a Dragon's course is a full wake-up call to all your senses, a hands-on adventure that teaches students to engage deeply in the foreign world around them, and reflect on their own personal growth throughout the course. There isn't a day that goes by that I don't think back to my experiences abroad with Dragons, and how these courses continue to affect me. At school, I am in a number of leadership positions that require skills that I picked up through Dragons- communication skills, learning how to give and receive feedback, navigating my needs with the needs of a group, responding sensitively to a completely different way of life and set of values, and so much more. Dragon's taught me to always look for ways to raise the bar- to constantly question if I am living a life that is aligned with my values, if I am taking full advantage of all the opportunities around me. This skill couldn't be more valuable in a college setting, and I started college after 3 months in Indonesia with Dragons ready to get the most of my 4 years. There are many qualities of a Dragon's trip that makes it stand out from other programs, but in particular the staff at Where There Be Dragons are some of the most incredible and inspirational people I have ever met. My instructor team on both trips that I participated in remain some of my greatest heroes. Years after our trip, they still check in with me and remember specific goals that I was working on during our course. Having the support of adults who were so invested in my personal experience and how to help me make the most of it, every single day of the trip, was amazing. My mom is the perfect archetype of an over-caring and nervous parent, so the fact that she let me go on not one but two trips to a foreign country says a lot about this organization. If you are looking for a few weeks of coasting on bus tour, or visiting museums apathetically, or chilling on a beach for 6 weeks, don't choose Dragons. If you are ready for an all-consuming adventure that will challenge you, inspire you to raise your awareness of self and the world, find yourself living with homestay families so drastically different than yours but so willing to open their way of life to you, to make 15 of the best friends you've ever had, and to come home and be shocked with how much there is to love in your life, then sign up for any course with Where There Be Dragons. It's the best choice I ever made.

    Last fall, I was a student on the Where There Be Dragons Semester course in Indonesia. I hadn't…read moreplanned on taking time off between High School and College, but my ED school (Middlebury College) accepted me with a gap semester. The idea terrified me, challenged me, and ultimately has been an incredible gift. The course with Dragons changed my life. One of the most incredible parts of Dragons courses are the instructors. Each program is made up of twelve students and a minimum of three instructors, at least one of whom is native to the country where the course is based. The instructors are chosen because of their experiences as travelers, teachers, and citizens of the world, and each came to the program with a wealth of experience in human rights, conservation, academics, and cultural building. All were wonderful, passionate people with a will to open our minds, widen our knowledge of this world, and to grow with us as we experienced the consciousness-expanding wonder of deep, informed travel. Whether the experience is four weeks or three months, being immersed in a new culture can be immensely challenging. It is so important to have quality mentorship in times of intense growth. Dragons recognizes this, and thus the instructors are people who can hold space for this kind of transformative opportunity. I found that, beyond being more than qualified to inform us on human rights issues, the environment, cultural tendencies in the developing and western world, and many more intellectual pursuits, the instructors were there to support us mentally and emotionally. They guided us, challenging us when necessary, but always there for us. They took care of us, but they also helped us learn to take care of ourselves. Another amazing thing about Dragons is the relationship they build with local communities. Everywhere we went Dragons sought to create a sustainable friendship that benefits students and locals equally. This certainly deepens the student experience as it opens up doors for friendships and mentorships. A homestay family that trusts Dragons as an organization will be more likely to get excited about sharing their world with a student. I will never forget the connections I made with parents, children, and friends as we traveled through Indonesia. In each community we studied the culture (religion(s), history, customs, political dynamics, and role of the western world in all of this), environment (conservation issues facing communities, the impact of these on their everyday lives, changes being made going forward, and our roles in these issues), and community (what are the health care and educational systems, how far away is the nearest hospital, how and what language do the children learn to read). We studied all of this through community interaction: we'd sit in on community gatherings, organize talks with the village head, midwife, shaman, workers, and professors, and we'd ask them to tell us about their lives and their world. We also set aside time to process with the group, to learn how best to handle the intensity of our experiences. The course had a great balance of time spent learning with the group and time spent exploring, hanging out, and integrating our experiences into a newfound awareness of self and the world. Each day we would come together for at least two hours to check in with everyone, take care of medical needs, and rediscover solidarity with our peers. When we needed it we would always make time to go snorkeling in the nearby coral reef, explore the regional volcano, sing songs around a bonfire, have a dance party, drink a coconut, and decompress. I know that this trip changed my life. On my own, I never could have made it to such remote and beautiful places, experienced so much depth in new cultures, made such close friendships, and internalized my experience as lasting inspiration. I have been blown away by the integrity and values exhibited by all the staff at Dragons, and I am so incredibly grateful to have been their student. Each student faced many challenges on this program: we went into the unknown and fought against our comfort zones. We pushed into growth and found that, as we were challenged, new worlds started to open up to us. New perspectives appeared, deeper empathy was felt, greater integrity was realized, and we were suddenly more mature, more moral, more in touch with our inner selves, and more sensitive to the lives of those around us in this vast, unpredictable, beautiful world. Having had this experience, I will never be able to live without thinking of myself in service to my community. I can't go back: I will always work harder in my friendships, find ways to explore, adventure, and deepen, and remember that I am a citizen of the world. I wish that more of my friends would do Dragons programs. I have complete faith they would find their minds and souls expanded by it, just as I have.

    Cain Travel

    Cain Travel

    3.7
    (6 reviews)

    Wow - from dialing to cancelled flight rebooking in 3 minutes while I was on the subway. Shelley is…read moreclearly a pro!

    I am extremely disappointed with how this situation was handled…read more When my flight was originally scheduled for 2:00 p.m., I contacted your team months in advance to ask if it could be moved to an earlier flight because I had to work that day. I was told the only other option was a 5:00 a.m. departure. As a broke college student, that wasn't realistic because there would be no shuttle service available, meaning I would have had to pay for transportation to the airport out of pocket. Because of that, I kept my afternoon flight. I later found out that several of my peers, who were booked through the same company and traveling to the exact same destination, were placed on earlier flights throughout the day. When I checked, those flights still had available seats. I even called the day of travel and was told I could switch to an earlier flight, but only if I paid the change fee myself. What is most frustrating is that I asked about this months ago. Had I been given accurate information at that time, this issue could have been resolved. Instead, I was told there were no other options, which was simply not true. I planned around the information I was given, only to find out later that earlier flights were available all along. I feel like I was misled, and I am very disappointed with the lack of transparency and customer service throughout this process. This situation could have been avoided with honest communication, and I hope it is addressed so other travelers do not have the same experience.

    Adventures Within Reach

    Adventures Within Reach

    4.5
    (15 reviews)

    Wow what an absolutely amazing trip! Working with Adventures within reach was absolutely seamless…read more They kept us informed with the booking process and continued to give us the most detailed information for our trip up until right before we left! We were given a big packet of information with detailed description of each day of our trip (miles, sites elevation gain, etc.) which was amazing to have to reference each day. In addition to all of this, they had. a local representative show up at our hotel the first night and gave us two detailed maps with highlighted trails for each day. All of our transfers were seamless, bag transfers, everything! Thank AWR for everything! We will definitely be using your services again!!

    I found Adventures Within Reach (AWR) back in 2017 when we wanted to go to Tanzania to hike…read moreKilimanjaro. I had learned about the Kilimanjaro Porters Assistance Project (kiliporters.org), and it was important to work with a travel agent that participated in this program, and AWR does. They were so phenomenal in the organizing and execution of that trip! We had 4 travelers with 3 different itineraries, and AWR put together trips for all of us that were outstanding! This trip far exceeded our expectations and was executed flawlessly! This year, a friend came back from trekking with gorillas in Rwanda and recommended it to us. We contacted his travel agent, and that agent put together an itinerary that we would never have afforded, and it only let us trek with gorillas. Because we were so impressed with AWR previously, I checked their website to see what they had to offer. We were able to trek with both gorillas and chimps in Uganda as well as tour various places in South Africa and Victoria Falls in Zambia, all for FAR cheaper than the proposed trip to Rwanda. We just got back from our Uganda/South Africa/Zambia adventure, and it was sensational! The accommodations were amazing! The adventures were out of this world! AWR was so great in helping us rearrange things at the last minute due to weather-related issues. I can't recommend AWR higher!

    Gold Key Travel

    Gold Key Travel

    4.8
    (12 reviews)

    May have been great once before, but now, no more. What a…read morelet down. I hate to ruin a once perfect score, but the last review was what, 8 years ago! If you are using this platform then, at least give a review once in a while and if you find a business has changed services, stopped services, or has just gone lame, then do a review and report it. This is a poor reflection not only on Gold Key Travel, but Yelp and its users as well. Come on people. All previous reviews looked outstanding, so I thought Gold Key Travel is going to be a great gig. Wrong! I wasted way too much time trying to contact GKT only to find out that they are no longer open to the public for regular services. They now apparently only do certain special annual package deals for seniors. So why is GKT showing up as number one on a Yelp search for the Greeley/Ft Collins area when they are no longer open for regular travel services? There should be a way for Yelp to remove businesses or change their status listing so of users don't waste their time trying to contact businesses that no longer offer the regular services as once previously performed or advertised.

    I've used Gold Key Travel for at least 20 years (including 3x over the past 12 months). The last…read moretwo trips were at all-inclusive resorts in Mexico, and I couldn't have been more pleased. Both recommendations were perfect (amazing food, drink, service, etc), and the agents couldn't have made it easier. They setup transportation to and from the airport, recommended excursions that the whole family loved, and even contacted the hotel to add special perks for my wife and I on our anniversary. If I could have people like this plan my normal day-to-day activities my life would be much less stressful!

    AAA - insurance - Updated June 2026

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