Windshield looks great and customer service was amazing. Mechanic was timely and completed the…read moreservice.

Great work and excellent customer service. They came to our place and fixed our windshield quicklyread more

Big thank you to Rock Chip AutoGlass for making a stressful situation so easy…read more I've never had to deal with a windshield crack before and I was so overwhelmed. After starting a claim with my insurance, it was a breeze scheduling with Rock Chip and I was able to get in right away. The windshield replacement and recalibration was done in under 3 hours. A plastic part cracked and needed to be replaced, and Hien had the part ordered before I got to the shop to pick my car up. Luckily, I was in a training across the street at FJC. Hien found my car in the parking lot and replaced the part easy peasy. Communication was great. Can't speak too much to the cost as I went through insurance. Would recommend to anyone needing their windshield replaced!

I had a great experience with Rock Chip Autoglass and highly recommend them. From start to finish,…read morethe service was smooth, professional, and efficient. They responded quickly, scheduled me without hassle, and showed up right on time. The quality of the work was excellent--you can tell they take pride in what they do. The repair was done quickly but with real attention to detail, and everything looks as good as new. Pricing was fair and transparent, with no surprises. What stood out most was the customer service. Friendly, knowledgeable, and genuinely helpful throughout the whole process. If you need any windshield repair or replacement, this is definitely the place to go. P.s. they even put my brand new windshield wipers on for me at no extra cost. They didn't have to but went out of the way and did it so kudos to them and they scored a customer for life!

Amazing called 2 hours ahead and they got it done in under an hour! Highly recommend for price and…read morequality

After quoting multiple different auto glass companies in the Sacramento area, Low Price Auto Glass…read morenot only lived up to their name but exceeded my exceptions. They were very friendly and professional, it felt like having a family member work on my car. They were honest and reasonably priced, and I appreciate them making this process so easy. I would absolutely recommend them just as my friend did for me.

Great customer service, the work was done very quickly and high quality. The value was also…read moreunbeatable. I definitely recommend this place.

I came by and had the rubber/molding of my windshield popping out. They took a look, let me know my…read moreoptions for the repair and gave me a fair price. They got it done within 30mins. Gentlemen who helped me was very kind, professional, and knew what he was talking about. Any small windshield repairs are also worth coming here. They won't charge you insane amount.

Got appointment same day and repair completed less than 30 min. Price was very fair. I thought it…read morewas going to need windshield replacement.

Had to get my entire windshield replaced for my BMW. They ordered the windshield, had it at the…read moreshop within the week, then replaced it & calibrated it under an hour. The business owners are extremely nice, communicative, & transparent. I would definitely come here again since they made the whole insurance claim process super simple.

Service requested is needing a new windshield for my Toyota. Went thru the new vehicle warranty for…read morethe windshield. I keep coming back to these folks because they provide consistently excellent service each and everytime!! This is not my first nor second time coming here for my other vehicles. The service was done correctly because no leaks, no error codes since my windshield needed calibration for all the security features that came with the vehicle. Even gave me a certificate that it was done correctly! Value, I paid nothing out of pocket due to the new vehicle warranty. Drop off was painless and hassle-free. Waiting area was fine with areas to remote work. Service was done in less the time originally planned which is great without compromising quality. The front office staff also gives great info that most dealership may or may not tell you about what you paid for. I'll keep coming back to this branch! Great crew!

Worst customer service. Just because you have a Tesla you have to take it to them so I did but they…read morehad the wrong glass and I tried to call them three days prior many times and it's impossible to talk to a human so when I got there they had the wrong glass just like I thought I tried to make me another appointment at a location that could come to my work and they just no-show no email no phone call but the appointment is still showing. I just don't understand how they're still in business or why anyone would ever choose to go to Safelite.. and this is the third time that I've had to use them because Geico seems to think that in California $40 an hour is good enough for a glass replacement. But that's a whole Nother story I could tell you about the time they wrecked all the stripes on my hellcat and had to replace the window three times and then still scratched my paint that they never fixed. Oh, I guess I just told you about it. Why would you ask me to contact you when that is impossible. Online chat? Why wast my time? No phone number ever gets you a human. Hopefully people see this and stop using you. Also for anyone reading this that has Geico, they told me if I click the other button to choose a my own place, more recommendations appear. Yeah, Geico is definitely part of the problem.

I brought my 2025 car to Hayes for a windshield replacement. A mistake that will end up costing me…read morethousands of dollars. I offer this review as a warning to others, and with no delight at all. Of course my insurance company wanted me to go somewhere else. I should have listened, it couldn't have been worse. I wanted to use someone in the neighborhood, a local business. They had after all assured me they could do the calibration on my cars eyesight system, "done them many times", was what they said. My gut told me after waiting about a week for them to call and tell me the windshield was in that they may not be the right shop. I didn't listen to it, kept calling and finally several days after they told me they would call they actually did. We scheduled a morning drop of so they could get it done by noon. Noon came and went, as did the next day, then the next. Not much communication unless I initiated it, even then text seemed to be the method that worked best. They were having trouble calibrating my eyesight tech, the stuff they assured me they could do. They needed a software update on their system, that was the first delay.. that took a day. Then they still couldn't get it right. Finally, after a couple days they had another group come to try it. No go. They decided maybe the bracket was wrong on the windshield and so they got Subaru to give them another one.. more time.. still, even at that point they couldn't calibrate it correctly. Finally, four days after drop off I get a text telling me they have taken my car to a dealer in Roseville. Not the dealer here that I bought the car from and use regularly. They said the dealer would calibrate it. The problem is, they had done it working so many times the camera was frozen. No longer able to be calibrated it had to be replaced. The dealer they took it to made excuses. Hayes told me it must have been broken. The car was returned to my house at this point, I took it to my dealer who diagnosed what happened. Hayes washed their hands of the whole thing and I spent $2k plus on a new camera. As for the camera being broken, the car has star-link. Every time it needs anything it messages my dealer who texts me. It also alerts me in the car that there is an issue with something. The only time the eyesight system has ever been an issue was during this debacle. It was working fine when they got the car. More BS from Hayes. Although I still encourage support for local business, this is one I would absolutely recommend a hard pass on. Had they been even slightly concerned about what happened I would say just pass if your car has tech in the windshield. The way they walked away from this issue however makes me think that really, anyplace would be a better choice.

Good service, good job on replacing windshield on BMW. Cheaper that SafeLite…read more Did work on time and 20% below other quotes. Good people.

I had high hopes for this location. We made an appointment…read more@9am to get the $99 deal + $40each for the two front windows on my 2014 Camry. We didnt know we'd be looking at 3 higher grade options for tint. Who wouldnt want the top brand for heat resistant tint? Wish that was mentioned alongside the deal. We decided to go with the 2nd best tint offered, went through two inspections on the car, paid, & went home. A couple hours went by, we realized the phone number on the invoice was incorrect. Gave them a call to fix it and Sam tells us that the detailers want to charge for tint removal or else they cant work on my car. (There was only 3inches of old tint at the bottom of the back winshield). We expected some sort of compromise but nope, they wanted to charge 150 for the strip of old tint to be removed. (Other locations charged the same amount for all 7 windows with the old tint to remove) He then says otp that we Have to come to the shop to get it all sorted. We decided to get a REFUND because of the wasted trip, them continuously trying to get over on us, and not mentioning the extra charge for tint removal during the inspections. To top it all off, they canceled the refund... smh so thats being handled also. Save yourself and go somewhere else.

I got my car tinted here recently and didn't realize until the next day that I mistakenly got tint…read morethat was pretty dark on my front side windows. I didn't realize it was not legal and called to express my concern. Sam was extremely helpful and allowed me to come back the next day to replace the front side windows with a lighter tint. The tint job was done extremely well both times and my car looks really cool. I got the $199 package for all seven windows, including the side back small windows that are counted as individual windows.