Keith and his team are always professional. We've been using them for PM services on our furnace…read moreand air conditioners for almost ten years. They're honest and reliable. I wouldn't hesitate to schedule with them.

I had them clean my dryer vent because our dryer wasn't working well. Originally they said they…read moretried to clean it out best they could but there was a hard block that was preventing him from getting it all the way clean so they needed a camera to scope out what was the blockage. This would also require another camera charge. I was fine with it because I wanted a working dryer. Turns out, the thing blocking the the vent was just lint and when they found that out they were apologetic and made sure to get the job done right this time with no extra charge. I can say that nobody is perfect but you can count on this business to make it right if they make any mistakes!

Great communication! Called to let me know they were running a few minutes late. Very knowledgeable…read moreand let us know every detail of what needed to be fixed. Was very respectful and explained each fee and charge. I'm glad we found these guys!

Paul from S & R did a great job installing my brand new AC system. He was timely, professional, and…read moreclean. He even followed up the next day. Thanks! - Dr. Mike Anderson

Our go to HVAC company, they always come during the time they give, we've used them for years and…read morenever steered us in the wrong direction. They do our annual inspections and any maintenance needed. Pricing is always fair for the work being done.

Tech stopped out to give us a reasonable quote. It was our third quote. After that visit and a…read moregood phone conversation with the owner we signed the contract for a full replacement of our 24 year old system. The install crew had the same tech and they ran into some minor spacing issues, but got it all done in six hours. It's been over a month since the work and the system works great. When looking to get some HVAC work keep it local. Good people here and a good experience.

Was told I needed a new capacitor for my a/c. They replaced my capacitor less than a year ago with…read morewarrranty . Gave me the same price as last year. Hard to believe it went out within a year. They did replace it for free after I mentioned last year!!! Also repairman showed me photos of my unit that I don't think were of my a/c!!

I had to replace my AC system since my old one was about 20 years old. The techs came in and made…read moresure they did not dirty the house. They were very professional. Once the job was complete they cleaned up their work space and gave me a whole walk through. Even after they were gone the company made sure my AC unit was registered with the manufacture. Once that was done they even sent me a box of brownies a week or so after the instal. It was a great touch. I will be def be coming back for all my HVAC needs.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Fast, communicative, thorough, and honest, all for a great value. Angel arrived as scheduled,…read morediagnosed the exact problem, gave the timeline for repair, and everything was done as promised. Part was replaced and heat was back on in no time. Trust the Yelp certification, Cook's will be our go-to for our HVAC needs.

Right before our last heat wave our AC went out. The owner came out that light to take a look and…read morequote us. The next day the tram came out to install a new AC and we haven't had any issues since. Don and Brian were both very knowledgeable, friendly, professional, and quick. The quality of work is worth the money; great value.

I was really happy with the service I received from H J Faust. When our heating went out on a…read morefreezing day, they had a worker out at our house a few hours later. Colin figured out what was wrong and fixed it all in the span of a few hours. Really grateful with how fast they were on a cold winter day, and everyone I spoke with was helpful and very friendly. Will definitely use and recommend their services in the future!

Great communication regarding service appointment. On time, as scheduled. Colin was great. Ask me…read moreif I had any questions, and brought things to my attention.