1. AA Miller Auto & Tire

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Lecanto, FL

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AA Miller Auto & Tire

5.0 (1 review)
Closed • Closed

Services - AA Miller Auto & Tire

Routine automotive maintenance

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7 years ago

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Mavis Tires & Brakes

Mavis Tires & Brakes

(35 reviews)

Need a patch on tire tried to sell me an alignment r You do…read morenot need an alignment for tire patch BEWARE

This is an experience I recently had with Mavis Tire and Brakes in Lecanto…read more If I am wrong, or otherwise missing something here I am sure you'll let me know, and if it is constructive I appreciate it. We needed a Tire Pressure Monitoring System (TPMS) replacement for our vehicle. That's basically the valve stem which monitors the tire pressure for that tire. There is one for each tire. If a sensor is not functioning there is a warning light displayed on the dash. The warning displayed that only 1 of the 4, TPMS' was not functioning properly. So, I called Mavis. I was told that they could replace it with no problem and that they were not busy now. I drove over, walked into the store and saw that they were indeed busy. So, I talked with a very nice gentleman at the desk (they do not wear name tags). I told him what I thought I needed and made an appointment for 0930 the next day. I arrived at 0920 and checked in. At approximately 11:10 I was called to the desk. A gentleman explained what was wrong, he explained the replacement process. I was good with it and asked what the price was. It was at this time the gentleman tried the upsell of replacing all 4 sensors. DISCLAIMER: I understand upselling, I don't disagree with it, I don't have a problem with it. I appreciate being updated on possible problems and/or inconveniences. I was told that I could buy 3 sensors and get one free and was told the price. I was not interested in replacing all 4 sensors, just the one. The gentleman tried his hardest to convince me that it was in my best interest to have all 4 replaced. I said I understood the reasoning however I was not interested. I asked if just the one sensor be replaced. The gentleman declined my request and stated that they would not replace just one sensor, they had to replace them all because they did not want to get into something that they might have to repair later. Of course, this makes no sense at all because each tire is handled independently of the others. I made it clear that what they were asking me to do was to replace functioning parts, that they were basically requiring me to pay for repairs that were not necessary, for repairs that I did not need. To be clear, the repairs were not needed for my safety. Further, by only replacing one sensor Mavis was not exposing themselves to any liability. IMO there were no legitimate reasons to replace all 4 sensors, at least not given to me by the gentleman. I asked if it was the policy of that location to require all sensors to be replaced. The gentleman told me that it was. Because he told me this, I did not feel the need to speak to a manager as it was their policy. Use caution and wear high boots when dealing with Mavis Tire and Brakes in Lecanto. I did take my business to Express Oil Change just across the street and the folks were great. Replaced only one sensor while I waited.

AA Miller Auto & Tire - autorepair - Updated October 2026

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