I am rewriting and upgrading my review of AA Indiana Driving School to reflect our improved experience with them. Initially I gave them a low rating because of the way they were releasing weekly drivers scheduling only on Fridays between 3-5pm. Although they are still doing that - you have to log in between those hours in order to schedule driving times for your student and you can only book 2 at a time - I have finally gotten the hang of it and they are now offering more driving slots so that my daughter is finally getting her driving lessons. Also, my daughter feels like she is getting good instruction and tips from the instructors she has driven with so far. read more

The AA driving school is the best! They have very experienced and patient trainers and are so accommodating! Kent, Larry, Marty and Rick are great trainers! Priscilla really helps us onboard comfortably and is so easy to approach! Highly recommended! I got my drivers license and am so confident to drive now! read more

We had a fantastic experience at the AA Indiana Driving School. It was extremely easy to book lessons and if I had trouble with their online system they took care of me right away. The instructors were very patient and encouraging to my nervous driver and they put her completely at ease. She truly looked forward to each and every lesson. Fabulous experience! read more

Our experience has been pretty good. My daughter took the online class and liked that she could go at her own pace. Once completed we took the certificate to the office and scheduled the road lessons. We did not experience any issues that others have stated. We found the people to be helpful and they explained the process to us and especially what to do if we needed to reschedule a drive. The instructors have been good and my daughter has been comfortable with the instructions she has received. read more

My daughter had a great experience. All of the instructors were wonderful. Highly recommended!!!!

Rude people who seem to take delight in screwing their customers over. You can hear the glee in their voices when they tell you no or that you have to pay more money. Receptionist is the worse. Apparently they don't have to be nice because there isn't a lot of competition. Driving instructor yelled at my daughter. If I wanting yelling, I could have taught her to drive myself. Driving instructors don't give parents feedback or suggestions. When I did get one to talk to me, he was very short & unhelpful. If you expect pleasantness, friendliness, feedback, help or even general politeness, you will be disappointed. read more

Thank you for certifying my two boys - one went through your school two years ago and my second just completed his last drive with you. Instructors were great. Definitely would recommend. Online classes worked well and was able to schedule drives in plenty of time before their ability to get their license. read more

As far as getting my daughter registered for the class, that went well. But when it came time to do her driving time with her partner, it was a BAD experience. When your instructor is sarcastic from the start, slams on the brakes and yells.....that definitely makes the kids nervous! MIKE is absolutely not the person you want for your kids. Maybe it is time for him to retire!!! The people ive talked to on the phone were great. We had to pay $30 due to a missed drive, but MIKE was trying to charge the girls $40! HMMMM?!? Not a bad company, just the instructor. read more

Great experience for my daughter! Will enroll my other daughter when the time comes.

People who teach you driving could be super rude and raise their voices while you are doing your practice driving. It could sometimes sound exactly like your dad's or mum's yelling when you make a mistake . My 2 times own experience with MIKE wasn't good and friendly. If you make some mistakes, get ready to be unkind and high reaction from Mike. If we wouldn't make any mistakes why would we come to the school and learn. If you would yell at me or be unkind and loose your temper when I make mistake , why would I come and expect help from school that I expect they would have kind and helpful teachers - I would ask my dad or friends instead. And in addition why do I pay you guys ? just to be rude and yelling at me all the time ... You should make students feel comfortable not nervous . Being nervous may cause an any accident also.BIG DISAPPOINTMENT :-( read more

They finally called to schedule an appointment with my daughter two weeks after she finished the online course. We arrived on a Saturday at 8:50am. At 9am, they said they made a mistake and wrote down the wrong Saturday. They should have to pay me $30 for screwing up the schedule and using our gas money to drive over 35 minutes to get there. Look at A+! read more

I definitely would NOT recommend this school. The classroom portion was fine but trying to schedule drive times has been a huge pain since day one. I put my son on their never ending wait list back in October and was told I'd get a call when they could get him in. In November I still hadn't heard from them so I called again and was told that he was still number 59 (or some ridiculous high number) on the wait list. We still didn't get a call from them in December so I ended up having to call them and the process continued to go downhill ever since. Their schedule is always full and they for whatever the reason can't seem to schedule further than two weeks out so we're always having to call back. Worse experience I've ever had with a company. read more

Being a mother of twins, I was very anxious about dropping $700 ($350 X 2) into this "Behind the Wheel" Program, but what other choice did I have since my kids took an online course not affiliated with AA In Dr School. In my experience, other companies required you to take their online course. Contrary to other reviews, our experience was...pleasant, for lack of a better description. Although they had implemented a new scheduling computer program, we had no problems with obtaining available time slots. We had to cancel once and they were very accommodating. My suggestion: have your calendar out and ready when scheduling/canceling the drive times. The instructors were, once again, pleasant. My kids, however, had significant "behind the wheel" experience before taking the program, so they were not totally oblivious of IN Road rules or especially how to the navigate the notorious Carmel Round-a-bouts!! You can have the same instructor every time, or a different one each time. We had both experiences with each kid of mine. Took the driving test there instead of going to the BMV with same instructors. I don't know what the BMV was like but they took the test one day, then the next day got their licenses. Overall, I liked using this company. I have a younger kid that will be doing the same thing. read more

Classes were good. Scheduling drives can be a problem. Waiting for the calls back can be annoying. Maybe getting an automated system to schedule would be helpful. read more

We found the school to be fine - met our expectations. Reading all these reviews, I see a lot of complaints. My advice based on our experience: Schedule the driving portions in advance as they fill fast. If you forget to cancel, there is a $30 charge. This happened to us as my daughter forgot to remind me of her lesson but it was clear in the contract so it didn't surprise me. When they had to cancel, they always called me to advise and re-scheduled the lesson. My daughter said the instructors were OK. They are what they are - they're driver ed instructors, not customer service reps. This company seems old fashioned in their office, using a lot of paper, not a lot of automation. Feels like a small town operation. read more

rude services, lady yelled at me in two different occasions, while i called to asked where my papers where since they have not been delivered (its been two weeks) she called me names and the hung up on me. Highly unprofessional and horrible person overall. read more

Worse customer service ever. I definitely would NOT recommend this school. Some of the drivers are good, but the people at the office are extremely unprofessional, treating parents and students very badly as if they are their slaves. My daughter still has 3 driving lessons left, but we are not planning to go back to this place. That how bad it is. read more

If I could give "0" stars I would. Don't use this company. We scheduled a few dates ahead and inputted into my calender. We cancelled one and went to all others. When I called today to schedule last 2, the secretary was rude and said I missed out last (5th) date and didn't cancel. I never had that date!! They said we had to pay $30 for that cancelation. I said we didn't have that date and we would definitely have called to cancel. They insisted they were right. BEWARE! You are STUCK with them. I have others kids. I will definitely NOT use them or recommend their shady business they don't even call to remind and they insist they gave you a date I definitely DID NOT HAVE! And now we not only have to pay for a date we didn't schedule but we are STUCK with this unprofessional firm. We hope to finish ASAP so we can be done w our last 2 drivers classes. Find another firm. Avoid this one. Really!! read more

What a joke this place is! They take all of your money up front. The on line classes were slow to load the videos and my daughter got frustrated. Calling the 800 Customer Service number was no help as the girl on the line didn't understand what the problem was. We needed an extension for the on-line portion of the class because of school work load and they were very snotty about it-only gave an extra 30 days. Scheduling the drives is so frustrating - we got one class and have to call back each week. Either hire more drivers or quit taking more students! Would recommend you go to another driving school read more

The secretary is rude and lack any considerateness. They called to confirm a driving time but we missed the call. When we returned the call no one answered. Not knowing what to do we missed the appointment and they charged us $30 to reschedule when they didn't answer! read more

Agree with the below comments about the receptionist being rude. I was reminded before scheduling a drive that even to REschedule, you have to pay $30. So, basically, life can't happen. Don't get sick, or have a death in the family or have to go out of town, it won't matter here. Instead, you will have to pay $30 and not get another drive time until you pay the $30. The receptionist obviously knows this is wrong and has to argue with people about it frequently because she instantly becomes rude, her tone of voice changes and she is ready to go to battle! Not professional at all. Getting drive times to fit your life is difficult as well, they stay pretty booked and they remind you it's not their issue. The policy about rescheduling isn't realistic for today's busy families. I can only schedule one drive at a time because if something changes, I have to pay $30 to reschedule! I'm beginning to think we paid $355 for my son to take the classes only. read more