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    AA Family Homecare Services

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    5 years ago

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    Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead

    4.5(10 reviews)
    4.4 mi

    In preparation for my surgery on June 24, 2025, I called Home Instead in Annandale (first company…read moreon my list) and spoke with Ms. Pamela Phillips. Ms. Phillips provided me with thorough and helpful information regarding the company and the home care I would need following my surgery. On the same day, she followed up with an email and attached documents. A couple of days later, she even came to my house to hand-deliver the documents in person. Following our telephone conversation, I was very impressed with Ms. Phillips professionalism and dedication and felt reassured that Home Instead would meet my home care needs and didn't look any further. I was right. The Home Instead dedicated staff provided me excellent home care and drove me to the doctor's office as needed. In addition, they kept a diary on my care and needs. Their assistance was vital to my smooth recovery. I recommend Home Instead very highly.

    If you are looking for home care, especially for a loved one suffering from dementia, I would…read morestrongly recommend starting with Home Instead. Pamela Phillips was a wealth of knowledge, support, and dedication when we were looking for assistance. I ended up speaking with a total of 4 potential providers in the Northern Virginia area and am so glad that we went with Home Instead. Pamela provided insight into what to expect from a caregiver, empathy for the challenges my family was facing, as well as recommendations for other facilities/options solely based on our family's best interest. The level of personal involvement and investment from Pamela was top-notch.

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    Home Instead - Home Instead Care Giver and their client

    Home Instead Care Giver and their client

    Home Instead
    Home Instead - Home Instead Care Giver and their client getting ready for the day

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    Home Instead Care Giver and their client getting ready for the day

    Enhabit

    Enhabit

    3.0(2 reviews)
    2.1 mi

    The Nurses and Physical Therapist have been here to take care of me after discharge from the…read morehospital. They have also taken care of my mother-in-law who lives with us. The are kind, caring, and compassionate. The Physical Therapist and her PTA as well as the Occupational Therapist were amazing at helping me rehab and get moving. I really enjoyed how much time, effort, and energy that Austin put into helping me get mobile again as well as helping me do the right things to grow muscle back.

    Enhabit Home Heath was "recommended" for my family by Reston Hospital. Looking back I think…read more"recommended" means that they were the ones that give the most kickback. Enhabit Home Health has Zero coordination between the person answering the phones and the aids that showed up. My Dad was in the hospital after a fall and broke a bone in his neck and we have to be very careful. He was released form the hospital On Wednesday an aid showed up who was suppose to give them a bath, but the aide said that was someone else who was going to come Friday. Friday rolls around an aid come over to help walk up and down the street, but not to give him a bath or change his neck brace. They said the person coming Saturday was. Saturday rolls around and the aide was just checking up on him and said oh that's someone else. I complained to the office, saying this is ridiculous and explained how extremely frustrated but they said for someone was supposed to come to give him a bath Monday. They even called on Sunday to check in an see how he was doing which was nice, but they said someone would be there between 9:00 and 10:00. At 10:00 since no one has called or showed up we called the office and now they said someone is coming at 1:00pm. At any rate we are extremely frustrated, there is zero coordination between the office and the aids and a different aid shows up every time.

    AA Family Homecare Services - homehealthcare - Updated May 2026

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