From the time I spoke with the Customer service agent, to the Sales Rep-Joel Tobias, I knew that I…read morewas going to contract services with this company. Joel was patient, kind and very knowledgeable on any questionable concerns that I had about my home repair in the crawlspace. The day of service, the crew came out on time and was ready to work. They also were very kind and transparent while working in my home. Winston was the lead contractor and he was definitely very knowledgeable too. I would recommend this company to anyone that needs mold remediation and encapsulation for crawlspace. I feel like I spent my dollar wisely and well. And yes, I think the pricing was reasonable as well. Call American Crawlspace today! Thanks again guys!!!

We are extremely pleased with American Crawlspace Solutions. We have had some settling issues ever…read moresince we bought our house and fixing it has been slowing working its way up our "To Do" list. Joel was super professional with his inspection and estimate process. He was willing to work around out busy schedule and gave us a reasonable quote for the work the most needed done to secure our foundation. The crew members that did the work were also extremely professional and competent. The crew leader (Winston) explained what was being done and what improvements could be expected and what the limitations involved were as well. We now feel confident that the main problem areas have been addressed and our hose is safe from future settling damage. Thanks Guys for a job well done. We highly recommend ACS to anyone needed work on their foundation. 5 Stars!

Does quality work. Very satisfied , he listened to me explain what I needed. Help me to understand…read moreother projects in need of service.

As dishonest as it comes. Didn't complete the motor remediation deck repair countertop supports or…read morecabinetry that were on the original work order we gave them. Zero value for the money paid. Buyer beware.

We had a great experience with the company, Jonathan the Consultant and Sam the on job manager were…read moregreat to work with, the work looks great!

We paid $10,000 for our crawlspace to be encapsulated in 2023. I would think the key aspect of…read morekeeping the crawlspace dry is the dehumidifier. The one this company installed in 2023 quit working in 2024 after the one year warranty expired and I had to pay $1,000 to have another one installed. March 2025 the dehumidifier quit again. I called and they sent a technician out here and he said the company no longer uses those dehumidifiers. He inferred that they are of substandard quality and if I purchased another it would be quite expensive. He checked the dehumidifier and said my electrical outlet had switched it off. So, I paid an electrician to replace the outlet with one that doesn't automatically switch off. The dehumidifier continued to quit working. So, I asked an HVAC company to come and check it out. He said the dehumidifier is fills with water and cuts off because it isn't draining properly. He emptied it out and said it hadn't been correctly installed. He said it needed a condensation pump and the tubing needed to be replaced. I tried to reach someone at Crawlspaces and More and for weeks never received a return call. I finally received an email from Jim and he said he would come out and make sure the dehumidifier was on and charge me $200. I told them to forget it. I called a reputable company and they installed a very nice dehumidifier and replaced the door to my crawlspace. Ours was wood and rotted because it was decades old. They said Crawlspaces and More should have replaced it to thoroughly encapsulate the crawlspace. The new company installed a custom fit door that is air tight and sealed. I would not recommend Crawlspaces and More.

Great service! Tech was knowledgeable, identified issue and didn't try to oversell services. I'm a…read moreRealtor and see many professionals try to scare buyers and sellers into unnecessary services because they know the time is limited in a real estate transaction. I highly recommend Tri-State.

They were quick to reply and take action. Did a great job. I would hire them again in a heartbeat.read more

Had some concrete repaired around our home, and Craig, Jabari, and Fred were all very professional…read moreand friendly, and the work looks great. I would definitely recommend them.

The one star is for the sales person. Everything was explained and all questions were answered…read more She even tried to help after everything went south. I scheduled my repair date six weeks out from the day I met with my sales person. A few days before the scheduled repair was to take place I received a text saying it was moved. I called to say this was not convenient for me and I had scheduled those particular days for a reason. Sara was very rude and basically said tough. They had already scheduled a larger more important job for my original date and they had not gotten my permits back yet. The new date for repairs arrived. No one showed up. I called and they said my permits hadn't come back and they moved my job yet again. No one bothered to let me know that. I called my city permits office. AquaGuard had not even applied for my permits until the day of my first appointment. This process usually takes around two weeks, but my city said they would rush them through after I told her what was happening. I called AquaGuard out on this and said that I had gotten the permits they needed. I spoke with Mike Shannon, district manager, and told him I thought he should refund all or at least part of the nearly $1,000 I paid for permits and filing since they were not done when they should have been. He said that they filed them and now had them so no he would not refund any money. The crew finally showed up and were dropped off. Their supervisor left them until well after 6:00 that evening. They had no transportation and had no food that entire day. I found this out the next morning when they arrived to finish the job. I sent my husband to get them lunch that day. They missed the inspection and that was delayed until the third day. The hole they dug could not be filled in until after the inspection. They said they would come back in the afternoon the fill them in. On day five they came back and filled them in. The cracks are larger than before they started. I will see if the repairs they made will hold. Only time will tell.