I rarely leave negative reviews because I understand that accidents can happen, and I generally…read moredon't like to damage a business's reputation. In fact, I almost didn't post this. However, after my experience, I feel it's important to share it so others can make an informed decision. I previously used this company and had a great experience, which is why I hired them again. As a Realtor, I've also referred multiple clients to them over the years. Unfortunately, this move was very different. During the move, my 65-inch TV was damaged beyond repair, my husband's smoker cover was ripped causing scratches to the smoker lid, another smoker had a wheel bent, and the nuts and bolts for our trampoline were lost. After filing a claim, I was offered only a little over $100 for all of the damage. The only other reimbursement I received was the $150 I had paid for them to move the trampoline, which was refunded at the end of unloading and before the insurance claim was submitted. Before I could even submit a claim, I had difficulty getting in touch with the moving company. After multiple phone calls and an urgent email, I finally received a response a day later stating the employee had been out sick for most of the week. While I understand that illnesses happen, I was disappointed there wasn't a backup process for responding to customers reporting damage. My biggest concern was what happened before the move even started. I was handed a tablet and told to sign so they could begin loading. The screen contained only a signature box with nothing to read. I later learned the document I had supposedly signed limited their liability to just $0.60 per pound and indicated I had declined full-value protection. That was never explained or offered to me. Had the document actually been displayed, I would have read it, as I always do before signing anything. The unloading process also felt rushed because the crew had a nearly six-hour drive home and another move early the next morning. My move had been scheduled well in advance, so this should not have come as a surprise. By the end, the owner appeared frustrated and was rude, which I found unprofessional. I'm not writing this review to bash anyone. I genuinely wanted this move to go well, especially after my previous positive experience and the referrals I've sent their way. I simply want others to be aware of my experience, ask questions about valuation coverage before signing anything, and understand what the claims process may look like if something valuable is damaged. I truly don't want anyone to go through what we have with this whole process.

Wow--what an incredible experience! From start to finish, this team was fast, accommodating, and…read moreextremely communicative. The entire process felt effortless because of their professionalism and positive attitude. The three movers who helped us didn't just show up--they showed out! They worked quickly and efficiently, making what could have been a stressful day feel completely seamless. Everything was handled with care, and they went above and beyond to make sure we were satisfied. I will absolutely use their services again in the future and will be recommending them to everyone I know. If you want a moving company that delivers on every promise and then some, look no further!

I would like to Shout out a Huge Thankyou to Terri ! Thankyou so much for making my storage needs…read moresuch a priority! Excellent customer service and friendly! Very helpful helping me select what I needed and great prices!

From the owner: Easy Stop Storage in Odessa, Texas is conveniently located at 4500 North East Loop 338. We offer…read morecommercial warehouses and office spaces for rent, a variety of self storage unit sizes with convenient drive-up access, professional on-site management, a full selection of boxes and packing/moving supplies, and much more!

We needed moving help quick and these guys delivered. Showed up on time and the crew went to work…read moreimmediately. They took great care of our furniture and valuables. It was trust at first site once I saw how they interacted with us and how they handled our things. I couldn't recommend them enough if you're moving local or long distance, they got it covered. Thanks again!

If you are looking for movers in the near future, look no further!! West Texas Master Movers is the…read moreabsolute BEST. Tony took the time to explain each days process, handled our belongings with the utmost care, was punctual every single day and did every thing they promised. They treated our belongings as they would their own. There are just not enough words to describe how perfect they were!! Tony & Josh (and their crew) exceeded every expectation. The whole organization was exceptional. We could not have done it without them!!! Thank you guys for making this move possible!

I used them to move in town. Was very happy with their services and they are competitively priced…read more Minor damage to a workbench but some of that may go with the territory. They were careful and appeared to use all appropriate equipment and moving material. Wasn't nickled and dimed with unexpected charges. Would use them again.

Please do not hire this people! After I paid the deposit they cut off any communication and did not…read moreshow up for the date/time booked. The address in their "confirmation appointment" is a fake address. DO NOT TRUST OR HIRE THEM!

Tey and Ezekiel were Great!! They packed the trailer with procession ans care. Working hard for…read morethe full time and ended on time!! I Really recommend them for any move you may have!!!

These Movers were the hardest working bunch I've ever seen. They moved us from Midland to Granbury…read morein 100+ Heat and hardly took a break. They treated Shannahs Antiques with care and fastidiously wrapped and pampered them. AWESOME Job!!! Angel, Lloyd, Tony and Ace, YOU are The BEST!!!

Unprofessional, they are not responsible for any items in trans sit. So if you have expensive or…read moreany important items I wouldn't suggest using them.