service technicians are great getting warranty repairs done…read morein a timely manner is impossible and whoever orders parts is incompetent. we've been without a washing machine for over a month now, technician came to repair today and the part failed in under 5 minutes and Maytag service tried to claim house wiring is the issue, came to find out the wrong motherboard was ordered and installed previously

Purchased a washing machine. Paperwork is as processed. Was told model we bought and paid for was…read morenot available. Chose another model. Wrong washer was delivered. Was later told we owed $100 more. Sounds like a scam.

Steve was fantastic! I was having issues with my air conditioner this summer, he came out the same…read moreday and got it working. Now come winter, my furnace wasn't working. He came out the same day to diagnose it and was here the next morning with parts to repair it. Great prices, great service! Highly recommend!

Souris River Appliance and Home Repair came to my home on August 30, 2021 to look at my washing…read moremachine. It was found that I would need repairs in the amount of $325.00. I paid this amount upfront so that the necessary parts could be ordered. I was told by the repairman that the parts would be ordered that day and would be expected to arrive in 7-10 business days. At which time he would contact me and come back to perform the repairs. It has now been 48 days since the last contact I have had with Souris River Appliance and Home Repair. I have made several attempts to call, message and text them in regards to my repairs, however they have yet to respond. The business does not have a storefront, so I am unable to go directly to the company to resolve this matter. The address provided is a rental home. I have also attempted calls from other phone numbers in the event that they were simply avoiding my calls, but they do not answer from any number. I currently have a dispute claim into Visa for the $325.00 and am waiting to hear back from them. I wanted to make you aware of the actions of this business when considering any home repairs.

Bill was friendly and knowledgeable as to what problem was. Was courteous and efficient in the…read morerepair. Bill called prior to arrival to give estimated arrival time, which is appreciated.

The repair man was very nice and courteous, but we still had to take the appliances out for him as…read morehe was not strong enough. He did not perform a "clean and maintain" that was offered for $50 when I booked the service. I have been trying to get a hold of someone for a refund for 2 weeks now. I was told twice it would be put in and it has not. I have not been able to speak to an agent since then. We paid almost $300 for install on a $36 part and had to do most of that labor ourselves. The appliance seems to be fixed but it was definitely not worth this hassle.