This is the worst tow company that I ever had to deal with. I was told by roadside assistance the…read moretow company would be at my location within 90 minutes. The dispatcher called and said it would be at least 3 hours and tried to get me to wait until the morning which wasn't an option for me. Within 5-10 minutes of me recontacting roadside assistance and calling him back, he claimed that now there's another additional tow in front of me and couldn't give me an ETA. He was rude and was acting like I had inconvenienced him and didn't want the tow to begin with. At no time did I cancel the tow with him. I just wanted to check with roadside to see if I had any other options. I wasn't confident he was going to show up after our conversation. Luckily after over an hour of waiting and contacting another tow company, I was able to drive my vehicle to the dealership.

Guy came out and basically did nothing even though I paid him (via Zelle so it's not refundable)…read more He tried pumping the tire (didn't work) and didn't listen to my instructions on issues with my tire before he drove out. Then he wanted to charge me more for going to get a spare (he should've brought one with the images and phone chat we had). Basically wasted 2+ hours of my and his time but I had to play it cool because my child was around. He also said my spare was flat and never helped me try to put it on and test it out. It was partially flat, but still better than my actual tire. I put my spare on myself and drove it to a tire shop after he realized I wasn't going to pay him any more questionable work. Good swindling! Awful business.

My car died on I5 at midnight. I called Seattle Towing, and the driver (Rob D.) arrived quickly…read more After jumpstarting the vehicle, we determined it was not drivable. He towed it to the dealer and drove me home for a very reasonable rate. Rob was fantastic, and the service was excellent. I hope I don't need this service again, but I am keeping the number handy. I highly recommend.

Outstanding job. My son had a flat tire at SeaTac airport and was in the garage. The guy came and…read moregot it out of the garage which was not easy. He did this on 9/13. He talked to my son on the phone and met him at the time they setup. Great job.

ON BEHALF OF VINCENT PRO MOVING:…read more Vincent's piano moving truck was hot wired and stolen on Tuesday. James from Gary's Westside Towing came out twice to assist Vincent. He was professional, helpful, worked with Vincent to get the truck actually working so that Vincent could get the truck back to West Seattle. Vincent is infinitely grateful to Gary's Westside Towing - especially all the help and assistance from James. As a small business owner dependent on the piano moving truck for his livelihood, the B2B service was exceptional!!

horrible customer service. passive aggressive and unprofessional, does not want to help customers…read moreunless u give them $100. asked if they could help me w a garage their number was listed outside of bc the gate wouldnt open even tho the garage was listed as open and all they said is "this is a towing company", didnt even offer the number of whoever owns the garage. only said they'll open the garage for $100+ tax.

My 23 year old daughter's car would'nt start in a bad part of town and was she was being hassled by…read morea man. They showed up quickly and got the car to start. Quoted $265 for the tow to a repair shop because my daughter lives out of state and can't take the chance of it failing again....car started and the driver offered to follow her to a repair shop. Ending cost was reduced to $150. I told dispatch I was out of state....he could have charged me anything.....no he was honest and reduced the charge to $150. Bravo!!!! In this day honesty is worth so much!

Car was stuck in an older parking garage in Downtown Seattle. They were the only company, called…read more5, that were willing to even come down and get it out.

A sudden blowout on our 5th wheel left us disabled on I 5 just south of downtown Seattle, two hours…read moreinto our 5 day vacation. Luckily we were able to pull to where an on ramp merged, so we were not obstructing traffic and we had room to change the tire safely. The problem was the Lugnuts were too tight for my husband to remove. Luckily, he called industrial tire service. It wasn't long before they arrived and had the tire replaced. We were amazed that they only charged $50. Unbelievable. There are not enough stars to award this business, their service quality value promptness our satisfaction we can recommend them so highly please pass the word.

These guys came thru for me again. Had a blowout on I-5 and called them a few minutes before they…read moreclosed.Kept shop open to sell me a tire.They saved my ass once again. These guys are stellar!!!

Ryan at Stan's Mt. View Towing got us out of a real jam in the rain today. He was kind, courteous,…read moreprofessional and even drove us all the way home from the garage. A terrible ordeal made safe by a company that still preserves that old fashioned concept of platinum customer service. Highly recommended.

This company has no compassion and no heart. My truck was stolen and they happened to be the tow…read moreyard that it ended up in. Thr truck belonged to my father who just passed away in Feb and it's all that I have left of him plus it is my home because I am homeless. They would do nothing to help me. No payment plans no dismissal of charges because I'm also disabled and low income. She wouldnt do anything except tell me she wanted $410 and $75 a day for it being there. Outrageous and unbelievable that this company has no compassion. Shame on all of you

I am shocked to see so many negative reviews about Cheap Towing. I might have hesitated to use them…read morehad I read the reviews first. I am glad that I gave them a chance, and it turned out to be great! Cheap Towing was sent to me by the VISA credit card roadside assistance. I paid a negotiated price between the tow company and VISA, which was much cheaper than paying directly to the tow companies. After I called the VISA credit card roadside assistance, I was able to access to a site where it updated me the request status, such as any towing company accepted the request, which company, where the truck was at etc. After waiting for 15 minutes, it showed that a tow truck would be coming to tow my car. The site suggested that it would arrive in 37 minutes, but in fact Cheap Towing showed up in 20 minutes. As soon as Cheap Towing arrived, I showed the driver the damaged area and asked to transport with care. The driver understood and carefully moved my car onto the truck. It took him a while to make sure that everything was alright. I did not go with the truck or follow the truck to the auto repair shop, but I did call the auto repair shop to confirm that my car had arrived safely. My experience with Cheap Towing was great. I would recommend it to anyone who needs roadside services.

Driver called me and demanded more money because the car was "on the curb". It was maybe a half…read moreinch in the curb. I asked him to drive the car forward a few inches to get it off the curb. He said he needed more money and he was going to call dispatch. The never called me back and then cancelled the tow. Operator just kept repeating "the car was on the curb". Next tow company picked the car up without issues and got it to the dealer without calling me asking for more money. Horrible company, lazy drivers

Ever sit on the side of the road for a few hours in the middle of the night waiting for AAA to hook…read moreyou up with a tow service? I have. And when Ammar from Lang Towing called and picked me up, I could not have had kinder and more helpful service. Absolutely 100% perfect, and I'm so thankful. Talk about a relief! Thanks so so much Ammar!!

Im a AAA member and had 3 tow truck drivers come out and they were not able to tow my Ram 1500…read morebecause I had a load in the back(4 hours waiting). Finally I contacted Lang towing and they were there within the time frame givin(40-50). Also I can not say enough great words about your driver Ceasar! He was very polite and wanted to make sure the rest of my day was not as stressful as earlier. He reassured me my truck would be dropped at the location provided and send pictures(which he did). I would definitely recommend Lang Towing to anyone in need of towing in the Seattle area and hopefully you get a guy like Ceasar! Thanks again!

Called Frank's today to request a same day tow for a client to get their vehicle repaired. They…read morewere able to help me promptly. The staff member I spoke to initially on the phone was very helpful. We will use this service again should we need to. I don't have anything to compare it to, but the price seemed reasonable for a tow from West Seattle to Kent. Support Small Business!

These guys are reliable, prompt and affordable. I contacted Frank's towing to move my car to the…read moredealer, out of a crowded driveway and congested garage, and they didn't even flinch. My tow operator Daniel is super skilled and handles EVs, which are notoriously hard to tow, with skill and ease. I even had to cancel after making poor Daniel wait an hour on site, and they cut me a deal on the fee. That shows me they value their customers. I'm super happy with their service and I'm glad I'm supporting a local family owned business. It is worth the price to have the peace of mind that you're working with someone who is sympathetic, helpful and willing to help in a jam. I look forward to working with them again.