Rich came out and was friendly, provided excellent customer service, and did a great job on my car…read moreat a very good price!!

After he fixed it, the crack on windshield was too noticeable I had to go to safelite. I didnt have…read moreto pay anything. Insurance paid for repair, now it looks less visible. I should have just went with safelite repair or replacement.

Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

I had a broken tailgate glass and asked a couple of quotes on yelp, German from Viper replied very…read morefast and give a very good price, based on the number of the reviews, I scheduled appointment with him. He arrived with his van, did a very professional job, but one of the parts on the truck accidently broken. He assured me that he will take care of it, a couple of days later, he found the parts, drove to my house and get it fixed swiftly, voluntarily gave me some discount. I think that Mr. German is an very professional and honest person, he really cared about the business and clients. Highly recommended.

Jermaine and Juan came over and fixed up the window in no time. Went above and beyond in cleaning…read moreup the mess. Great job, thanks guys!

I found a chip in my windshield from maybe a week ago and was preparing to repair it myself until I…read morewas reminded to check with my insurance policy to see if it's covered. I called my Allstate agent and he did confirm that it was part of my policy, then filed the claim and set up the appointment at Safelite for me. When I arrived I spoke with David and at first had to clarify that a claim was actually filed, which was my mistake for not explaining the situation clearly and making it seem like I was just walking in without filing one. He was really nice about it though and was very informative, first confirming again that it was covered, then letting me know that the repair won't make the chip go away and there's a risk of the chip turning into a crack during repair. He was also up-front about how much my deductible is on the off-chance I'd need to replace the entire windshield. He gave me an estimate of 30-40 minutes for them to finish, pointed out their water/coffee/tea station and where the bathroom was, clarified where the chip was, and got to work. After ~35 minutes he came back out to tell me they were done and that the repair was fine and cured so I didn't have to worry about ruining it. Aesthetically you can still see the chip a little bit, but it's much better than before. Overall this was a very straightforward experience with no surprises, and David was fantastic and a very friendly and helpful guy!

This isn't my first rodeo with Safelite…read more Would you believe I had two windshields replaced in the same year, not to mention a service call to repair a chip? But anyway, it would be logical that Safelite would be familiar with my model of car. So the second time I called Safelite, I had pushback that they couldn't replace my windshield. Then they called me back with an appointment. They called me yet again to schedule an appointment at another location, over an hour from my house, for 8 am. I received a call the very minute I was going to leave my house for my 8am appointment (mind you, it's an hour away), that my repair couldn't be handled at that location. Very frustrating. This ends well, however, because I was able to have my windshield replaced at this Morton Grove location. And before I could get cracked windshield #3, I sold the car. TLDR: lots of back and forth to get windshield repaired. Also, cost of windshield was $2500, so you can understand why I wanted to go through insurance and use Safelite. Also: trucks and landscape trucks driving on Edens without covers = bad.

Just picked up my vehicle and Ernie and his crew did a wonderful job on my hail damaged vehicle…read more They were recommended by State Farm and I am totally pleased.

My Hyundai Santa Fe had $4,800 worth of damage and the men at autocrafters restored it back to the…read moresame mint condition. It was when I bought it. These guys are absolute Masters at what they do. It blew my mind. I could not find a single flaw. Not only that, but my SUV was given a detail cleaning inside and out, so I will recommend every single person I know to them. To me they are the best! They're also personable, friendly, and fun. What a great experience!

Excellent! From the estimate to the installation they were fantastic. Very professional and…read morealways on time. I cannot express enough how great this company was to deal with. Highly recommend!

I had the windows on my work truck tinted here…read more The entire crew was amazing and the work was completed quickly and the job was perfect. Tom the manager was super awesome and I look forward to having another vehicle done and maybe even some residential tinting done. Thanks guys you are the best in the business Bob C Chicago

Thanks to the stupid rock on the highway that ricocheted off my windshield leaving behind and crack…read morethat wont stop growing, the search for a replacement windshield place began. I'm not sure exactly what steered me to this place exactly, maybe the four great reviews, maybe that it was easy to get to, but I'm glad I did. They were able to accommodate me 3 hours after my phone call this morning, and get me in and out. She even gave me the option to come to my house, which with a baby, was a great option. (It happened to be a work day so I was able to make it to their shop, but for the hopefully never next time, I'm glad there's the option) The whole transaction felt good, no tingling "scammers" sense here. If another rock should even cross my windshield path again, I'm glad I have a place I can count on.

We called a few other places nearby because we needed to replace the rear window. We were…read moreconcerned about the defrost and rear wiper. Auto Glass Tek gave us the most competitive price. They came out to our home within 30 minutes. Two guys pulled up and repaired everything. We would definitely recommend them. Nina and Mike

I have worked with Evanston Glaas and mirror multiple time. They installed glass shower doors and…read moremade custom glass tops for furniture. They have been outstanding every time. I highly recommend them for your glass needs!

It's a shame the way customers are treated as the product is not that bad. Not worth it to return…read more Not only will they not return phone calls but when told my mirror should take about a week and I had to call 3 times to get someone to advise what the timeline was (two weeks later) I was advised that "I needed a hobby, maybe take up knitting" since I had nothing better to do than reach out to them to see when my $800 order would be ready. Their installers are wonderful but the owner (Jim)? Or front desk gentlemen's is rude and insulting. Questioning if they even wanted to stay in business. What a shame

Can out on time. Was fast and efficient. Work looks great. It even started pouring when he started…read moreworking on the window. He worked right through it. Much respect. Thanks Again

Found new windshield $70 cheaper. They responded quickly,…read moreseems to be an ok company. I just found a place more reasonable.