I had a very disappointing experience with F&MNDS LLC (Sareed Stockton), and I am documenting this…read moreto provide a clear and accurate timeline.
The move was scheduled for March 31 at 9:00 AM. The team arrived nearly 3 hours late and did not begin until around 12:00 PM.
All of my items were already fully packed, labeled, and organized in advance to make this move efficient and smooth .Which they was very shocked. By approximately 2:00 PM, all boxes were already loaded onto the truck. Despite the delayed start, the team then took a one-hour lunch (approximately 2:30-3:30 PM).
At that point, only furniture remained, and I was told the process would move quickly. Instead, the move became extremely inefficient. Items were repeatedly moved within the apartment (room to hallway, hallway to elevator, staging areas) before actually being loaded onto the truck. The truck did not leave until approximately 10:45 PM.
The original plan also included stopping at my storage unit to drop off office items (file cabinets) before heading to the new location. Due to delays, we arrived after the storage facility at 11:08 had closed at 10:00PM, which forced a second day of moving.
Upon arrival at the new location around midnight, unloading took until approximately 1:30-2:00 AM.
The team returned to complete the move, including sofas and planters. I offered to transport my plants myself to prevent damage, but this was declined.
Instead:The following day, the team returned to the storage
* My plants were left on the truck overnight
* They remained on the truck throughout the following day while other stops were made
* They were not delivered until later the next evening on April 1, 2026.
As a result, 10 mature plants (which took years to grow) were destroyed.
Additionally, the storage portion raised further concerns. My storage key was not returned, and I later had to have the lock drilled and replaced at my own expense. Upon accessing the unit, I discovered my file cabinets had been damaged and bent to the point they could not be opened.
Additional issues included:
* Truck size did not match what was requested (20-26 ft)
* Fewer movers were provided than represented
* Boxes were not placed in labeled rooms
* Furniture was stacked on fragile boxes, causing damage
* Multiple items were broken, including furniture and household items
The move, which was estimated at 4-5 hours, turned into a 12+ hour, two-day process due to repeated delays and inefficiencies.
I also experienced financial loss from having to cancel clients and rearrange my work schedule.
After the move, I waited approximately one month and made multiple attempts to resolve this directly through emails, calls, and text messages, with little to no response. I paid $1,000 for these services and made clear efforts to give an opportunity to address the damages or come to a reasonable resolution, but that did not occur.
I strongly recommend:
* Getting all terms in writing
* Confirming truck size, crew size, and insurance beforehand
* Keeping a detailed record of communication and condition of items
This experience resulted in property damage, financial lost, additional expenses, and significant inconvenience.
