BUYER BEWARE!!! I left a positive review based on a promise…read morefrom the owners Izzy & Angelo. We paid for broken appliances! We got home, took off the plastic only to find most parts were missing. I've spent more than a year calling/texting Izzy & Angelo. Both promising they would send us new appliances. The broken dishwasher is still in our garage! We've called so many times only to receive "voicemail full not taking messages" I have back-and-forth text from them promising to make good only to be ignored/ghosted. I've heard every excuse imaginable from them both! Saying they had to close their business due to family emergency, etc. etc.. we believed them and now feel like fools!! Reading all the other HORRIBLE reviews maybe we should reach out to one another. Has anyone reached out to the Better Business Bureau? Or filed a small claims lawsuit? This is beyond unfair!

We went to the Soccatee location on Aug 4 and paid for a refrigerator and washing machine $2309…read more They were suppose to deliver on Aug 6 They never delivered so we went back to the store on Aug 13. They said it would be delivered on Aug 14 or 15th Now the store front is locked up. We have been there every day this week and its still locked. DO NOT DO BUSINESS WITH A1 COASTAL APP;IANCES

My washer went off the rails. I spent hours trying to get it to work right…read more Called South Strand Appliance. They came out this afternoon and fixed it. He is a great guy who really knows his business and is easy to do business with. Highly recommend

Jason responded almost immediately to my request for help and resolved our dryer problem…read moresurprisingly fast. Professional , courteous and reasonable. Highly recommended!

Very satisfied and impressed with Joe their representative!! He fixed my washer after I was so…read moredisgusted with it I was ready to throw it out!! Joe was very informative and reassuring that he could fix my washer!!! Yay!! I l like my washer now!!!Thanks Joe and Nelson's!! D.King Myrtle Beach

Called Nelson's appliance over to the house to fix our washing machine gave me a price for what it…read morewould cost went back to the office called me back told me that there another computer part possibly involved and that it could increase my price. Subsequently Nelson made the suggestion let's go with the first quote if that works we're done But if both computer boards are needed they said they would put the responsibility on me either fix it with them or go buy a new one if I went and bought a new one there'd be no charge for anything . They couldn't have been more straightforward than that. Very trustworthy showed up on time appreciate their efforts. I will use them again and would recommend them to everyone This is the second time I used their service ( refrigerator) and all went well on that visit also

JP was a great salesperson and not pushy at all!! We were really confused in exactly what we wanted…read moreand he lots of patience lol

This was my second excellent experience with Charles Appliance ! Response time, as usual was only a…read morefew days and the showed up first thing so i didn't have to wait all day. Confirmation on Sunday for arrival on Tues AM. 20 min notice prior to arrival. In & Out with issue solved in less than 15 mins. I will never call anyone else for appliance service here in Horry County. These fine folks have earned my business !

Needed appliance service for a Samsung fridge where ice bin locked up and no cubes being made…read more Apparently, a common Samsung problem. The owner, Gabriel, was quick to respond and arrived less than 24 hours later. Very professional. Explained the causes and fixes very well. Seemed to be trying to avoid replacing any (expensive) parts, if it could be avoided. Gabriel and trainee spent about 1.5 hours at house and charged very reasonably. A few hours after they left, ice cubes were again being made, so no parts needed. Very satisfied.

Purchased a beautiful refrigerator from here and it was delivered very quickly. The techs were…read morepleasant, kind and professional. Had a minor hic cup with a door handle that was promptly fixed and all is good. This store has a large variety of appliances at a deep discount from the other big box stores. So happy this store was suggested to me by a friend. This will be my go to store for my big appliances. Thank you to Mike and his gang for a very pleasant and money saving experience..

Fantastic price and delivery service . Will defintly buy again .Service in the buying process was…read moregreat and value was well worth it. Delivery was punctual and professional.

We had an issue with our dryer and refrigerator. Rolf responded quickly and got everything…read morerepaired. There was an issue with the part for the refrigerator and Rolf honored his 30-day labor warranty to replace the bad part. Not many small businesses do that today. All around nice guy and service with a smile, even for the warranty repair.

My husband and I came across Rolf through a mutual friend who stated that he was reliable and…read moreshowed up when he says he will. He has done two of my appliances so far and I highly recommend him!

Very professional. On time, communicates well. My go-ti for any appliance issues. Highly…read morerecommend.

Needed a repair on my Samsung refrigerator. Fixed the problem quickly and for a fair price.read more

Louis fixed my freezer that was creating ice in the bottom of the freezer he is always on time and…read morecan diagnose your problem and fix it

Don't judge this store on its appearance, I loved my shopping experience here. I want to thank Cris…read morefor all of her wonderful suggestions and customer services. He gave great suggestions and helped me finally get my furniture during Covid. I would highly recommend checking it out because it's one of the only stores that have furniture in stock. Ask for Cris!

The sales men are nice, and not very pushy. HOWEVER, the furniture they sale is very cheap and not…read moredurable at all! We bought two bed sets, one king mattress, sectional couch, and a kitchen table. We spend over 4K in one day trying to furnish our newlyweds home. We had to replace our matress within months of getting it. This was not that big of a deal, because it was cheap and didn't support ether of us. The bed set we bought, was the most expensive one they offered, now squeaks and shifts as we move in and out of bed, but still holding up. The worst thing I bought from here is the sectional couch! The frame broke within 4 months of buying it! The seat supports also broke short after that. I called the store for a warranty coverage, and all they did was give me an email to send pictures of the damage. NOTHING happened! The worse thing is the couch back support popped out with several nails sticking out and my 1 year old son ran by it and it scratched his face! So so so disappointed in the quiality if their furniture. I do not recommend buying furniture from here if you will use it daily and have a family. Expect it to fall apart. I wish they did more for us because we paid a lot of money for their furniture, just for them o turn their backs of us.