These folks are great. The administrative staff was friendly and quick to get back to me to…read moreschedule an appointment to clean and inspect our over 200 year old chimney. The technician was professional and knowledgeable about chimney maintenance and repair in historic homes.

Great, honest service. Very professional. He came inspected my chimney and told me it was cleaned…read moreand it did not need to be. That's what I am talking about. Honest, hard working Americans who care about the people they serve. Highly recommend

We called Kevin during the busy Fall season to do a chimney cleaning in our house in Portsmouth…read more He was originally recommended by a friend. Kevin was on-time, reasonably priced, thorough and a really nice guy as well. I wouldn't hesitate to use him again!

Great customer experience. Very professional, prompt, courteous, and clean. Highly recommend…read more Hired to clean the chimney which they did and have them returning this summer to make some repairs to the firebox that they recommended.

Great company! They always call to remind about the upcoming appointment, turn up on time, do…read moreexcellent work, and leave everything clean. They are so polite and answer any questions I have. I advise booking for a clean in the summer, since the fall slots fill up fast.

Outstanding Service. Needed work done promptly as current…read more selling home and buyers inspector noted missing chimney cap. They were able to schedule me in within a day. Showed up right on time. Their system sent notifications letting me know when they were on their way and estimate arrival time. They surveyed, and immediately quoted the work. They did not try to overall sell me they understood the situation. Fixed some cracking in the mortar on top of the Chimney, as noted by inspector and installed new Chimney cap. Everything done in a few hours. Also they are providing an invoice with pictures so I have documentation of what was done.

I had Jim Sawtelle come to my house to clean wood stove and chimney . He put down a covering on the…read morefloor in front of the wood stove. He and his helper were very through in the cleaning. Jim also took photos and explained everything he was doing very professional and personal . 5Stars Ted Mueller

If I could give them 0 I would, purchased a gas fireplace , went smooth , installation was seamless…read more, now the problem needs to be services couple of years later, no one person answers the phone, I've left several messages days have gone by not one phone call back... When I tell you frustrating it's been a nightmare !! Do Not Purchase from them !!!! Warning to you all , they are horrendous! I had to call the fireplace store in Warwick RI on bald hill rd, they picked up the phone e I made an appointment no problem..

Technician Patrick Campbell at The Fireplace Showcase in Seekonk delivered outstanding service. His…read moreprofessionalism, immaculate knowledge, and attention to detail were evident from start to finish. Patrick clearly diagnosed the issue and executed the solution flawlessly--true expertise you can trust. If you need fireplace service, I highly recommend reaching out to The Fireplace Showcase and requesting Patrick if you can. Exceptional experience all around!

Never came back to install wood stove for the permit to be inspected per building dept in Warwick &…read moremy homeowners insurance. We called several times and they ghosted us. We even went to their place of business in Aponaug and the man there working out of his garage said somebody would contact us. To this date nobody has ever contacted us. Fortunately, I don't owe any money because I only paid 2/3s. Never paid the balance of $8000 because they never finished the job.

This business is horrible. They damaged my roof and backyard furniture to the point both had to be…read morereplaced at my expense. I threw them off the job before the chimney was finished. I spoke with the manager and the owner who lives out of state. Neither did anything to fix my damaged property. Their insurance company was just as bad. Never came out the review the damage even after several calls. Gave them one star only to post my review.

I had an emergency situation where in the middle of the night my chimney crumbled which I couldn't…read morebelieve because I've had no issues with it for 18 years. So I hired Jeff to come out to see what happened & give me a quote to get a new chimney and/or repair the old one. To my surprise after Jeff thoroughly inspected everything, told me that it was a Mk-48 torpedo that was dropped from either a P-3C Orion or Seahawk helicopter. At first he wanted $900 just to clean up the remains of the Otto II fuel from the torpedo but then said he'd give me a package deal; torpedo cleanup & put in a new chimney but said he needed $12,500 up front which I paid. Then after he never showed up for any of the appointments I find out that he's been putting in a lot of overtime putting out fires for the Dayville Fire Dept & that he was recently promoted to Fire Chief. So I guess I'm S out of luck on getting my crumbled chimney, the Mk-48 torpedo and all of the Otto II fuel off my house & property. Do not use this guy.

Jeffrey asked me to buy a kiddie pool and set it up in the house near the chimney. Unfortunately…read morebecause he is a phony navy seal he has to jump in the water every fifteen minutes or so as he works.

Excellent! The guys are all well trained at Certified Chimney Inspections of North Smithfield…read more (401-337-7938) They offer all kinds of information, answer my questions and are very timely. They have always shown up on time and are very respectful. The quality of their work is top notch. I am more than pleased. Side note: Through ignorance, I was burning some wood that created a lot of creosote in my wood boiler and chimney. They explained, in detail, the best way to avoid that in the future. Now I'm confident that I will avoid a dangerous creosote build up again. I highly recommend this company to everyone. One more thing; as a single older woman, I've been screwed over a few times from other people. Certified Chimney is the polar opposite. The cost of their work is consistent and fair.

If I could give a 0 star I would. I have been schedule to have my chimney cleaned and inspected…read moresince Oct 22nd, I have now been rescheduled 4 times, usually at the last minute. I have been reasonable each time and asked them to please commit to getting the next appointment done. They continually promised they would come to the appointment each time, and when I called to complain I was told "its not my fault - this comes from the boss". They are liars.