Don't shop here poor management Daisy is not professional and if you don't like girls you can't get…read morea loan there. They are not professional they let personal matters get in with their business. I was in there one day and Daisy didn't want to take care of me because she lost her wallet, well that's a matter that she should have taken care of off the clock that has nothing to do with her job!

Good prices and nice staff. The value on items are priced in your budget. I enjoy the selections of…read morepower tools.

I made an appointment online to view a very common watch. That watch was unavailable and staff…read moreseemed unbothered by it. They said they're a "luxe watch store" and seemed dismissive of the model I wanted. After telling me they had "600" versions of the one I wanted, they couldn't show me one without upselling me first. After they tried to upsell me and I said I needed more time to think the store employee said "You came in here to buy a watch now you have to check with your wife!?" . Very rude and unhelpful. Would not recommend if you're a casual watch fan on a very reasonable budget.

Just completed, "moving on" ftom The past. Old Northwest…read moreJewelers ie Jeffery Hess was outstanding. Took lots of time explaining current market vis vie and came away with a very nice $$ check. Recommend Old Northwest highly!

I truly believe that honesty and integrity are the most important values in life, you either have…read morethem or you don't. Today's modern age of social media and those that encompass it make it harder and harder to gauge folks, and you never really know who and what people are until meeting them in person. Sure, they may have that impressive resume and cover model photo on their profile, but how many stories have you heard from friends or family that have been on those infamous online "dates" thinking that they were going to meet Brad Pitt or Jennifer Aniston only to find out that they were really having dinner and drinks with Gilbert Gottfried or Rosie O'Donnell. I mention the above only to set the tone for what I experienced a few weeks ago, as I was taken to school so to speak while being introduced to an industry I knew little about. Unfortunately for me, my job was outsourced overseas (for the third time) back in July, and I've had an extremely difficult time trying to fInd something equal to my old position since then. Because of this circumstance, I've been struggling financially and had to make the difficult decision to sell a family heirloom to make ends meet. I'm only being brutally honest because I have the feeling that I'm not the only one who has had to deal with this predicament, which is why I wanted to go into such detail with this review, so that others could benefit from my experiences. The heirloom in question was my mother's diamond wedding ring, and because I wanted to get as much money as I could for it, I wound up doing some extensive research to ensure I knew what I was getting into. Believe me, no research will help as you have to get your hands dirty. The internet is full of websites promising you top dollar for your diamonds (80-90% of value), and they'll even pay for the shipping and insurance on it, but I just don't trust sending my valuables to strangers, especially these days, and worried that not only would they low ball me but possibly send me back a fake if I didn't agree to their terms. With these thoughts in mind, I decided to go local here in the Tampa Bay Area, and after a deep dive on Google, mapped out what would be an epic 2 day journey. My YELP friends, nothing could have prepared me for what I encountered on my escapades through Tampa's diamond brokers. A couple of the businesses seemed to be legitimate, but they were definitely in the minority, as most of the establishments in this area are just plain sketchy. Every experience began to mirror each other as they would begin with the traditional cordial greeting, thinking initially that I was there to make a purchase, but the second I explained that I was there to sell them something the mood instantly shifted to that of a Used Car department. It was as if each business had the exact same script to read from when it came to why they were offering so little for my mother's diamond. To be honest, they were insulting and just didn't give a damn, the complete pawn shop experience. Only one business in this entire area was pleasurable, and you would be insane to go anywhere else. The Terry brothers at Meridian Diamonds are the very definition of integrity and honesty. Scott and Jonathan made me feel extremely comfortable because they did an incredible job of explaining every minute detail of my diamond, as well as the value of each specific characteristic and the existing market trends. They never made me feel inferior, even though they could talk circles around me with their breadth of knowledge and experience. They took their time with me, and gave me a crash course in the diamond business, and in the end, they also gave me the most money than any other place in the area. To say I really enjoyed speaking with them is an understatement, and I guarantee you will have the same experience. If you're looking to buy or sell diamonds in Tampa Bay, take my word that you don't need to go anywhere else. Just an amazing experience overall, beyond five stars.

I took 2 family estate pieces to Meridian and received a quote vs what 2 'competitors' quoted…read more Scott and his brother were both extremely knowledgeable about my rings as well as what the market would offer me and why. Needless to say, Meridian gave me a very fair price for my rings, and I would recommend them to anyone looking to sell and/or purchase. Looking forward to returning to purchase one of their stunning pieces! Well done! B Heros

We have shopped at Helzbergs for years. I can honestly say it has become our preferred jewelry…read moreplace. My husband upgraded my wedding ring 5 years ago. I love my ring. But it's gotten too big. I've had it resized once. But the looseness has gotten pretty bad. I took it in to the location at the outlet to discuss having it soldered together. Hopping for a better fit. Linda helped me that day. She was really sweet and helpful. Today I picked it up. And guess who helped us? Linda. She provided my husband and I with some good info about our warranty plan. Things we did not know. We greatly appreciate her. And my ring looks amazing. Can't wait to go back. I have my eye on a few things.

This location is at the outlet. It was my first time here since my home store is at the citrus park…read moremall. Argelis helped me and he was very nice, informative and personable. I was taking my ring to get resized. He answered all my questions and even provided me the time to look at my ring and inspect it and discuss some things that I never knew before. It was a great opportunity for me as a customer, to feel welcomed and also to be educated on things I would have never known about my diamond ring. I would definitely come back to this store instead of my home store because of the customer service and attention that I received here. And also because it's much closer.

I need a part that was basically unavailable anywhere. No…read moreproblem, they made one for me. They just figured out a way to make me happy. Congratulations, you should be proud of such great service

I came in today to get some links taken out of a watch and to have some work done on a gold chain…read more The lady was super friendly and she was quick! I was in and out in about 25 minutes. I will definitely be back for any jewelry repairs or to purchase some jewelry from them. 10 out of 10.

King Jewelers has truly earned a customer for life…read more When my husband and I first started ring shopping, we were upfront--we were just looking for pricing. Despite that, the team at King Jewelers welcomed us with kindness and zero pressure. They took the time to walk us through different diamond options, gave us honest and transparent quotes, and even sketched out a custom design based on exactly what I had envisioned. We left feeling informed, not pressured--something that's incredibly rare in the world of jewelry shopping. Shortly after, we visited my husband's family jeweler and had a completely different experience. The owners felt more like car salesmen--aggressive and pushy--and even with their so-called "friends and family" discount, the prices were identical to what we were quoted at King. I left that appointment in tears and told my husband right then: I was sold on King Jewelers. Months later, when we were finally ready to move forward, we went back--and to my surprise, they still had the original sketch on file. I had diamonds my father gave me when I was younger, and King Jewelers repurposed them into a completely custom ring. It was finished in under two weeks, and the craftsmanship is outstanding. Even better, with the leftover diamonds, Gabriel designed a beautiful necklace for me, and I had matching earrings made to wear on our wedding day. His skill is unmatched, and beyond that, he is genuinely kind and passionate about his work. You can tell he truly cares about every piece he touches and every customer who walks through the door. King Jewelers isn't just a jewelry store--it's a place where your most meaningful moments are treated with the care and respect they deserve. I will be going back to Gabriel and King Jewelers for the rest of my life.

Despite what 1 upset person commented - I'll never forget the genuine kindness this family owned…read morebusiness showed me in 2007 when my mom died while waiting for an organ transplant. This was when they were still outside of Nordstrom at International Mall. My dad had commissioned them to make a cross of silver with sapphires on it, and I brought in a small amount of her ashes to have them seal inside of it. They said I could always bring it in for cleaning when I was in town (I was in grad school at UF then). Whenever I came home to visit my dad I'd always walk in (no appointment) and ask if they could clean it while I walked around the mall. Not one single time did they ever NOT remember my name. It was one of those kindness' that you never forget over the years. I'm not married yet, but if I ever did get engaged, I'd request my future partner/fiancé to use them.

Derrick went above and beyond to fix my husbands watch. Everglow Jewelry deserves the highest…read morepraise for how friendly and knowledgeable they are. Derrick really showed that he cares about building a relationship with the customer and getting their goals met. He has earned our trust and business for all future purchases/repairs.

I had a very disappointing experience. The employee added an insurance plan to my purchase without…read moreclearly explaining it or asking for my consent. Instead of reviewing the receipt with me, they placed it in the box, so I didn't realize I had been charged for the insurance until later. I was also told that the ring was worth $2,500, which made the situation even more misleading. Customers deserve full transparency about what they are paying for. I expect employees to explain all charges before completing a transaction, not hide them in the receipt. I hope management addresses this issue so other customers do not have the same experience.

My husband went through Helzberg to make my dream custom ring, unfortunately it was too big for my…read morefinger, sent it back to helzberg months ago to fix, first time they "fixed" it they changed the shape entirely to an oval which fell off my finger still. Sent it back again, has been with them for months now. Wedding is in 10 days just got an email stating they have not fixed it yet and are shipping it back because it won't be ready for my wedding. Extremely disappointed in customer service here and asked for options of return at this point.