1. A Tel Communications

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Haddonfield, NJ

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A Tel Communications

5.0 (1 review)
Open • Open 24 hours

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10 years ago

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T-Mobile Authorized Retailer

T-Mobile Authorized Retailer

(4 reviews)

I went into T-Mobile with my parents to help my dad get a new phone. We were greeted immediately…read moreand thankfully, they had someone available to help us right away. My dad isn't tech-savvy so picking out a phone for him was pretty easy. While getting my dad's phone started, my mother also decided she wanted to upgrade her phone. Aside from the sim cards being placed on the wrong phones (dad had to go back to the store a day later to get them fixed), the service was great. Parents also walked out with new Samsung watches and they were really happy with it all. Thanks to the store manager Adam and Jonissa (sorry if I typed it wrong) for all of your help

I visited this store during an incredibly stressful time after losing my phone in New York City. I…read morewas traveling in New Jersey and needed a replacement quickly. I later learned this location is an authorized retailer, not a corporate T-Mobile store. Luis, who told me he had been the manager for seven years, said I could switch my number from Verizon and receive a phone, Apple Watch, and iPad at no additional cost other than paying the tax. He also added a charger block and screen protector. He told me my monthly bill would be $85 and that the taxes I paid on the devices were the only upfront charges. I asked repeatedly what the catch was because it sounded too good to be true. About a day later, I received a text saying my first bill would be $264. I had not been told about monthly charges for the watch and iPad. I also discovered that the charger block and screen protector had been put on a 12-month payment plan, which I would never have agreed to if it had been explained to me. When I returned home to Arkansas, an employee at a corporate T-Mobile store reviewed my account with me and found charges that did not match what I had been told. We called Luis together to ask about them. He changed his explanations during the call and then hung up on us. I asked the corporate store employee to escalate a report about my experience. I felt taken advantage of at a vulnerable moment. Please review every charge and payment agreement carefully before making a purchase at this location. Based on my experience, I cannot recommend this store... they lie to you just to get the sale!

Lighthouse Communications - Total Voice Business VoIP Phone Systems

Lighthouse Communications

(2 reviews)

As a Medicare plans provider, we recently switched to Lighthouse for our new IP Phone System…read morebecause the federal government recently requires all companies selling Medicare insurance programs to record all conversations. Our current IP Phone System through Verizon could not do this. We panicked and immediately had to buy recording devices to attach to our phones, which was impractical. We called Lighthouse, explained what we needed, and they proposed the perfect solution. Within five days, Lighthouse installed our new IP phone system. Tom and his team installed the new IP Phones and trained our staff. Since the system was installed, we needed to retrieve one of the recordings; within 10 minutes of our request, we were able to hear and read the recording. Our new phone system works much better than the Verizon system, and we are saving over $100.00 a month! I would highly recommend Lighthouse Communications. Thanks again!

Lighthouse called me 2-3 times a day when I was initially looking for a company to set up phone…read moreservice for my small business. They were very good at following up and scheduling install. After they cashed the installation and set up check they have been IMPOSSIBLE to get a hold of. They have schedule 2-3 appointments to help us with technical issues and no showed/no called. The fax line they were supposed to install has never worked. Its been 3 months and they still have not fixed this issue. Today Tom the owner said he would send a tech out at 2:30pm, no one showed up or even bother to call or cancel. Horrible customer support. I DO NOT RECOMMEND!

A Tel Communications - telecommunications - Updated November 2026

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