It's been over a year that I've been meaning to get the band repaired on my family ring, which…read morehonestly I put off in fear of something so special being ruining. After a run in with a bad jeweler while my mom had the ring, the entire band was pretty much destroyed. Though it was my original engagement ring, as I always wanted, we didn't have time before hand to get it repaired. Thankfully, I took a leap of faith and dropped it off with the owner. He checked everything out in person, went over what would be done with me, and verified price. Upon picking it up I was blown away with how amazing it looked! With the new band blending in perfectly as if it was the original, and the entire thing cleaned. I plan on going back within the next month or two to get the missing small 9 stones replaced.

Amazing service! My watch had stopped working, and the woman who runs the store took the time to…read morelook at my watch, test the battery and then was magically able to bring it back to life. When I offered her money for her trouble, she refused to take any. I couldn't have been more impressed.

Goldsmiths did a fantastic job of fixing an heirloom ring that had weakened over time from wear…read more They fixed the weak spot by making an almost identical ring that they could weld to the original, and it looked great. They gave us many options, price points, and were respectful of our wishes. It's not cheap, but you get what you pay for, and in this case, e we received quality service. We highly recommend Goldsmiths!

Knowledgeable, helpful, and skilled. They have answered questions, advised me, and cleaned jewelry…read morefor me at no cost. They've done lovely engraving on wedding glasses for me. I am always satisfied. They are prompt while other places can be weeks out.

These guys are absolutely the best there is!! they mert and exceed all expectations , while still…read morebeing kind, funny, friendly and always have the best selection in anything your looking for!! ask for Shanel she's the best! Thank you guys for always being a nice friendly face it's refreshing!

I've been doing business with these guys for the last 15 years, Great customer service ! Love these…read moreguys !

I genuinely like going to Medford Pawn Ltd. I've bought two guns from them and liked the experience…read moreboth times. The staff is nice and are not fucking assholes like a lot of the gun dealers in southern oregon, which is nice. They aren't standoffish or sketchy unless you are and it's generally a very comfortable experience. It's nice that some of the staff is female because it doesn't turn into a bro-fest and they are always helpful and able (and willing!) to answer any questions you might have. Their selection isn't the best, but what do you expect, it's a pawn shop. Prices are average, but when compared to Good Guys Gun's up the street, ALWAYS come here first. I'm sure they have other crap here too but I only go for the firearms selection. Comfortable, friendly, and a decent selection. This is one of two gun stores I've ever been to where I never have to wait for service or to have my questions answered. If I wasn't so picky I would shop here a lot more often then I do already.

Well, they had guns. And they had tools. They had jewelry, and they had an old nintendo system. But…read moretheir musical instruments cost almost as much as at Guitar Center and they didn't have really large obnoxious belt buckles. The kind of hot blond working the gun counter took me by surprise. I was tempted to ask her if I could see the humongous Dirty Harry .45 revolver. That thing was easily as big as my forearm. And I'd make sure to ask her, "Am I getting lucky, punk?"

Old world quality and care for your time pieces!…read more We took three watches in for tune ups, including a vintage men's Movado recently and vintage lady's Patek Philippe years ago. Also, a much newer Skagen needed a hand repair. They also replace batteries (of course!) and have many beautiful antique clocks for sale. Very knowledgeable staff, reasonable prices.

Fixed 3 of our german clocks. Terrific job! We also purchased a pocket watch from them, which…read moreruns great!

June 1, 2021 went into Henry Ritchie's in Medford Mall to have my ring repaired . Talked to Jason…read moreand Bret about repairs . They could not give me an estimate for cost and I would need to wait and will call with estimate amount On June 3, 2021 Bret called and said the repairs would be $426.00 for 4 prongs , and loose stone. I told him it was to much and I wanted to pick up my ring . He said its at a mystery location (so no repair in store ) and will have it back by 6 pm . Next day at 1: 30 pm still no call about my ring and told them I will go pick it up but Bret would not tell me address it was at . Bret said he will go get it and call me when it is in the store . BE WARE of this company there very shady !!!! Another jewelry store gave me an estimate for $175.00 for same repairs..............My ring is there.

I bought my wedding band from them and the diamonds keep falling out. This last time I brought it…read morein and asked what our game plan is as it's with them more than me. The store manager was one of the most condescending people I've probably EVER experienced. He suggested I refrain from wearing my wedding band all of the time to avoid losing diamonds and if I didn't want to be dealing with this, I should have chosen a band without diamonds. His own employees seemed sad as they watched his interaction with me and I feel sad they even remotely have yo deal with him as a boss. I am so sad and so disappointing that instead of trying to help me solve the problem he was so condescending and rude to me. End result is I guess my ring will be with them more than me and that makes me super sad. Find another jeweler so you don't have yo support or experience this type of service.

SCAMMERS!!!! I just went in there today with a variety of gold pieces, the 'son' helped me.... His…read moreapproach felt phony, he made several comments about how my pieces had a lot of "wear" and that he couldn't warranty any of it, and with all the overhead of "keeping the doors open" and "labor" to make new jewelry, and blah, blah, blah, he offered me a total of $800. I drive 5 minutes down the street and got offered $1900 for it! THIS PLACE IS A JOKE, I WOULDN'T RECOMMEND THEM TO ANYONE. It's honestly so screwed up how quick they are to rip someone off. Shameful.

Great prices and amazing customer service. Anytime someone is to enter they are created with a…read moresmile.

My fiancé and I had a great experience here shopping for an engagement ring. Damien was fun to work…read morewith, patient, and knowledgeable. He selected a ring for me right away that I normally wouldn't have chosen but I fell in love with it right away. We both felt at ease in the store and Damien made us feel special and welcomed. I'm so happy with my ring and the overall experience!

Oh, they don't know how to pick up an answer a phone in trying to call for two weeks and no one has…read moreever answered the phone. Apparently they don't want business?

Dealt with Luis this afternoon, top notch he explained to me how the battery failed, showed me the…read moretesting process and replace the battery as needed! Great service!

Excellent service. Went above and beyond to help with my project. Dakota did an excellent job,…read morehighly recommend.