The service was excellent! The service representative was…read morevery professional and talented ! Solving our toilet issues has been resolved to our satisfaction! Outstanding service by a very talented service representative.

I paid about $4,000 for a water heater installation that ultimately failed inspection. The company…read morelater acknowledged that the original technician ordered the wrong unit and that the installers knew the heater was too tall but installed it anyway while trying to make it work. The unit now has to be removed and replaced with the correct model. The service supervisor initially offered a $200 refund, but I was later contacted by the owner and told that their policy is not to offer any concessions to customers. While the company is replacing the unit, the amount of time, hassle, and frustration involved -- especially at this price point -- was not worth it. I would not recommend this company.

They are the gold standard to which you should compare plumbers. Prompt and communicative, they…read moreshow up when promised and call to keep you informed. They leave the campsite as they found it, so no worries about fixing the fix. Smart in their suggested solution, they can guide you to the best choice for your needs. They are my default choice for plumbing.

Faucet stopped delivering hot water. Blockage from old solder deposits had accumulated in the line…read more Shown the large chunks extracted from original construction, replaced line and resolved problem efficiently. I do recommend this contractor.

Needed an outdoor spigot fixed along with shut off valve. Ty was professional and completed the…read morework quickly and cleanly! Will call them again when I need more projects completed !

Ty was lovely and fixed our stuck drain very well. He was kind and respectful, jelly to explain…read moreeverything, what my options were and what my options weren't. Did a thorough job. I will be happy to call them back!

What an amazing service! I truly am impressed by the care and professionalism of this team. I am…read morehandling the trust of a friend of mine (from out of the state of Missouri), who recently passed away from cancer. His home was reported to have an outside water leak and because of that the water was shut off by American Water. We also had concerns about the septic and sewer lines. I called Roto-Rooter. Bryan was sent over right away. He scoped the drainage system and found part of the system was previously replaced in the recent past put part of the sewer steel drains had rusted away requiring immediate replacement. Also, we noticed that the water heater was close to 40 years old was not in good working condition. Bryan and the manager Jeremy immediately went to work and gave me a quote for the jobs. They started the job right away and did a beautiful, clean job with the help of their plumbing crew Ivan and Shawn. In the meantime, Tiffany from Roto-Rooter was investigating the issue of the water leak with the county and American water in order to determine if this was part of a replacement program by the county or American water. She went above and beyond the call of duty in order to assist me with this matter. She realized that with me not living in St. Louis I needed all of the help I could get. Ultimately, Shawn from Roto-Rooter was able to resume the water supply to the house, realizing that there was no water leak. Even though the water leak was reported by another plumbing group in St. Louis. Thanks to the efforts of this team of professionals We had the sewer pipes replaced, new gas water heater installed and no repair to the incoming water was needed. I am truly appreciative of the great job, the help and information the entire team provided. I feel I received a great value for the services provided. The entire team starting with Tiffany, Bryan, Jeremy, Ivan, Shawn and Chris (who provided me with mindful additional detailed consultation), have my greatest appreciation. I would highly recommend them for any plumbing job. Great human beings. Keep up the good work.

I've had my lines cabled numerous times in the past 30 years. My tech quoted me $580!!!!!!!!!!!…read more Which included an enzyme treatment. Not worth 100 bucks. The most anyone was quoting me was 260. Once I said no he got all the way down to 375. Which was still over priced. I will NEVER use Roto Rooter again. Felt totally taken advantage of.

The plumber, Michael, was very personable. Pricing seemed a little high but we didn't shop it…read more The real issue was that we were told "around 11:00" and he called and came out at 4:00. We understand emergencies, but it would have been nice to get an update earlier.

We needed an emergency plumber for the faucet in our bathtub and I received prompt messages, clear…read moreupdates, and the work was very clean and done well! I will definitely use them again for additional plumbing needs.

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Great comms, quick scheduling, on time and great work. Will be my go to plumber. Thanks!read more

I am a licensed Realtor and my client was needing some plumbing work done to the main drain line…read moreand some other additional repairs in order to pass an occupancy inspection. We were under a very tight time crunch and Brice and his team came out immediately to assess the work, submitted an estimate same day and came back out two days later to complete the work. Permits also had to be pulled which added to the stress in timeline but Express Services Plumbing was exactly what their name stands for and does impeccable work. The staff and technicians were extremely professional and the repairs were very reasonably priced. They will be my plumbing goto recommendation from now on. Thank you!

I was looking for a plumber to fix an actively leaking sink. It was leaking into the cabinet upon…read morewhich the sink sits. I chose to contact Express Services for it's 40 minute guarantee response, and it's willingness to handle off hour work. The issue is that the "office" was closed around 3:30pm. Surprising. I left a detailed message and have not received a reply as of 18 hours later. I called twice and noticed that while they were not "open", they prominently advised callers of an "emergency" number where presumably you pay emergency service pricing. In short they did not respond to my call so I got no service. I don't have good feelings about this place.

Called A+ yesterday for a clog issue, they were out within 24 hours & had it cleared! Fair prices &…read morethe service tech Lafe was very helpful & considerate, cleaned up after himself and was informative. Thanks A+ Plumbing!

Joe and his crew were professional. We had them repair a sewer line. They were quick to respond and…read morereasonable in price. Within 24 hours of being providing an estimate they had a utility locator to our house and a crew digging and repairing the line. The price quoted was reasonable when compared to other local companies.

We called this morning at 9 a.m. regarding a toilet not working, but not an emergency since we had…read moreother toilets. Jason from Linek was here by 10 a.m., fixed everything, and was gone before 11 a.m. He explained everything and why it was not working, offered different options. Price was very reasonable. We might have replaced the entire toilet except that we are considering an entire renovation of the master bathroom, so we just fixed the old toilet (24 years old). Definitely five stars on quality, efficiency, and price.

Despite the cost of Emergency Service ... Linek Plumbing was here at my home to make order our of…read morechaos. Jason, the man on the spot, saw that the leaking water-to-icemaker was incorrectly installed by the appliance seller. He installed an easy to reach shot off valve in the basement. I have used other plumbers over the 45 years at this address ... Linek is my only call when I need plumbing service.

Several neighbors had used and suggested In-and-Out Plumbing. I reached out via Yelp, and their…read moreresponse was quick! The technician showed up, as planned, and on time. Very nice and professional. The service fee is very reasonable. We would def use this Company again.

I thought I was going to be very happy with I-N-Out - AT FIRST. Nick the plumber arrived on time…read moreand on the day that I called. He was friendly and got right to work repairing a PVC drain pipe. But after 24 hours there was still a leak that he missed. When I called to have that resolved, I-N-Out wanted to charge me $496 to replace a bathtub overflow gasket - a $10 part and 12 minutes of work. I agreed to begrudgingly pay $97 just to get it done. I guess I'll see if it is fixed this time, but I will never use or recommend I-N-Out for anything ever again.