Excellent communication, quality, and extremely quick delivery. Definitely the best place to go for…read moreyour printing needs. Thanks Melanie!

From the owner: Small to large format printing and large format graphicsread more

A couple months ago, I dropped off a package and used the self-service kiosk. There was a line in…read morethe lobby and that's the reason I chose the kiosk. I scanned my QR Code and printed my shipping label. Then I took my receipt for the package. My parcel was too large for the depository. I was told to leave it sitting in the lobby floor along with several other large packages. Since the package was in the shipper's original box, it was clearly evident that it was a portable space heater. I think someone in the lobby took it and walked out the door with it. The company I ordered it from originally refused to refund my money because the package never made it back to them. Tracking showed that the package was accepted, but never received further scans. If I didn't have proof of dropping it off, I would have been out the full purchase price which was well over $100. This store needs a more secure area for the oversized parcels processed at the kiosk. I was back at the store #5371 today and the same thing happened. I used the kiosk once again, but this time handed the oversized parcel to a young man behind the counter. He told me to just leave it in the floor beside the kiosk. I didn't. I left it on the counter in front of him. I hope these packages aren't walking out the door! I kept my receipt again and will hope for the best.

I use this store quite often! Great service! Quick at getting waited on! Very efficient!read more

I went to drop off a FedEx package at the print and shipping department. The person behind the…read morecounter was extremely rude and would not accept it, he said it had a battery. If I can't drop off a package and then pick up office supplies in the same trip I will order on Amazon and go to FedEx direct. I don't understand the rudeness.

Dropped off a thumb drive 7 HOURS ago for drawing plots. Had not been touched... not touched still…read morelaying in the same spot for 7 hours. So now the time I thought I was saving at lunch, I am waiting for them to print. The manager - Ryan - was a complete ass telling this CUSTOMER how I am not supposed to raise my voice and HOW BUSy they are when there are 2 yes Two other people in the whole store. Completely unacceptable customer service.

Today was my first time to this UPS! I usually take quite a few returns from Amazon, and I have…read morebeen going to the UPS on 127. I will NOT be returning to that store! A couple of the workers are pretty snitty and NOT friendly at all. Who wants to do business with poor attitudes? Not me! What a breath of fresh air! The young lady that helped me was very pleasant and friendly! Her name is Cecilia! I think she probably needs a raise because of her skills and personality! I definitely will be back next week. Thank you, Cecilia!

I just left this ups store. It was my first time ever returning something at ups. After getting…read morehelp my total was only $4.47. I expected it to cost more and I only had a $100 bill in cash. As soon as I pulled the bill out, the cashier yells "oh no I can not take that!" Like I was trying to give her fake money or something so I looked at her confused and she proceeded to speak loud enough for everyone to hear " I'm not taking $100 bill for $4. No ma'am! If it was $90 I would take it but absolutely not for $4" which was kind of rude and embarrassing to me because other ppl were in the store and I had to explain that I only had $4 in my bank account and the 100 bill was my only cash. So she says "okay so card! You wanna do $4 on card and the rest in change?" So I then had to use my last $4 in my account and run outside to find change because I only had 20¢ in my wallet. Then as I'm paying, her and the other employee start talking crap about another customer for not knowing how to use to the self service machine. It would be great to teach by our employees some common decency because I felt very embarrassed by the time I left all because she didn't want to break my $100 and wanted to make a scene about it. And I felt second hand embarrassment for the lady they were talking crap about in front of me. Definitely not a good first experience with UPS.

Fantastic customer service! It was a breeze to send my package. I was surprised that there aren't…read moreother UPS stores in the area. This location was hidden and tucked away by a business park. I wasn't sure if I had the right building at first.

DO THEY COME ANY MORE HATEFUL?? This was my first time using this location and I won't be back!…read more Unfortunate, as we are at UPS once a week on average and in this area often. I don't need hateful attitudes to start off my day! No willingness to offer assistance and find a solution. Me, "it came in that box"; the heavy set associate, "well it's not going back in that box!" I will stick to the UPS on Hwy 70 as they are always amazing and always ensure I don't have to make an extra trip!!

Ordered some printed decals for my wife's jeep and needed to send them back because colors were not…read morewhat was asked for. Gave sample colors when I returned the decals(my expense). A few weeks later(3 week delay) I received them back. Colors were good to go. Then I paid for 2 squares 24x24 of the two colors so I can wrap a few Jeep emblems.... almost 2 months later no product has been received. They say they've shipped out my order 2 times but will not provide me with any tracking info... very annoying when you pay for something and have to go the extra steps to get the product/service you've paid for.

From the owner: Our goal is to provide top-notch quality design and products to grow your business. FWP Marketing…read moreoffers numerous advertising and branding services for your business. Our team takes pride in Customer Service excellence in the most effective way.