I cannot begin to express how grossly disappointed I am and was with A Premier Entertainment. Let me start at the beginning. Kelly Suit was very helpful during the initial stages and planning process. I explained to him the uniqueness of our wedding and the importance that music would have to play in our event. I felt assured going through the consultation process with him and really appreciated the package that we finally agreed upon. Problems began with payment of the deposit. It is 2013 and payment should be able to be taken care of via the web... period, but fine I had to call it in. I phoned the office and it took several days for someone to get back to me to give payment. Still I was excited about the wedding and used the online tool planner to be as specific as possible about the wants and needs of this event and thought what a great tool. Around the time that final payment was due, I had to attempt several times again to pay and was given Jared as my DJ. We played phone tag a bit but eventually had the opportunity to speak. I thought and still think that he is such a nice guy. We, Jared and I, emailed back and forth about pronunciation of names, songs and genres I liked, etc... so I felt really good going in to the wedding day. Day of was a sh$t show, let me tell you! One thing that is positive is that he did show up very early to set up and get prepared. I provided music for the ceremony and cocktail hour, and the DJ took over afterwards with announcement to dinner being his first task. I will say Jared is a good MC but DJ not so much. Dinner music as we had previously discussed was supposed to be love songs from EVERY GENRE and EVERY DECADE. Mostly country music and crooners like Frank Sinatra and Tony Bennet was played. I am of Puerto Rican and African American descent and my husband is 100% Icelandic, off the boat. Country and crooners??? During the phone interview with Jared I said that I liked some country but the whole dinner? So much that on my wedding video I have a guest asking, "What is up with all of the country, ugh?" Still let's move on. Like I mentioned before I filled out as much as I could on the wedding planner tool so announcements and entrances went off without a hitch, b/c I personally picked every song. Later when it came time for dancing we moved to the barn (which is where the DJ was set up and the dance floor was), only to have it be basically empty for the whole night, other than maybe two songs that I can remember. Thank god I had lawn games set up, b/c that provided entertainment for the night. I asked my wedding planner several times to tell the DJ to play something from this year. At one point my new mother-in-law came up to me to inform me that she had requested a certain song or anything classic rock for that matter to be played and she was still waiting. She was so upset she didn't even want to reattempt to ask him to play something she and her friends could dance to. I think the total number of times she made an attempt to hear something she liked was 6 and she never got a song. I mean are you kidding me? I could go on and on and on about how many people complained to me that night about the music. Exactly what I want to deal with at my wedding reception, right? The thing that infuriates me is that I was very very specific about what genres I needed to be played during the dancing part of the evening. I was very specific about the fact that there would be a very culturally diverse group at my wedding and that each group would have to be represented as far as music, and I was IGNORED! What I don't understand is that with the wedding planner tool, I picked maybe 100 songs that I wanted to hear at my wedding and I counted 3 total that I heard. It was awful!!!!!! The next day everyone raved about how great the wedding was but how sad it was that the music sucked so badly. That's embarrassing! And frankly this service was way to costly for what we got. I would never recommend A Premier Entertainment to anyone and would certainly never book with A Premier Entertainment again ever. I would rather use my iPod. When someone takes the time to use provided planning tools and is very detailed about what they need out of you as a vendor you should listen! I am in no way trying to be nasty but I hope that the total disgust with the service I was provided was conveyed! read more
