I hired this company to install a gutter on my front porch for about $270. Shortly after…read moreinstallation, I noticed water was running behind the gutter instead of into it, which defeats the entire purpose of having gutters and could lead to damage over time. I contacted them to come back out, and they said the issue was due to a missing gutter apron. However, this was never mentioned or included in the original estimate, and now they are trying to charge additional money to fix a problem that should have been addressed during the initial install. Their own contract states the work would be completed in a workmanlike manner according to industry standards, yet the system as installed does not function properly. To their credit, they did come back out and mentioned offering a discounted solution--but I have not received any follow-up since then. At the end of the day, I paid for a working gutter system, and I don't think it's reasonable to be charged extra to correct an incomplete or improper installation. I would recommend getting very clear, detailed scope in writing before hiring.

We used this company to widen our gutters from 4" to 6" and put in leaf guards Never expected the…read moregutters to handle the extreme ice from 14" of snow but they handled it like our house did not in the 40 years we have lived here They are real pros Thank you Gut-r-dun

Very happy with the work done by CPM Roof. They came out and cleared snow off of our driveway, the…read morefront porch and steps, and applied salt. Great job, very thorough, and I appreciate the work - especially in the bitter cold. Arranged everything with them, they were very clear and up-front about the cost, and very responsive with communication. I would absolutely recommend them! Thank you Mr. Reed! Miamisburg, Ohio

I do not recommend. James responded quickly enough. I have a driveway over 500ft. He stated his…read moreestimates are $110/hr. I agree. He said he would be over in an hour to salt the driveway. The day comes and goes. He texts the following day the traffic was too bad. He'll be there soon, but a flat tire post pones that. Clears the driveway in 20 min, then states the initial charge is always $150. Get everything in writing before hiring.

Steve and crew showed on time very friendly, professional and easy to deal with, the clean windows…read morebrighten the church sanctuary considerably. Upon finishing they did an excellent job of cleaning after themselves

We have been using Superior Window Cleaning for many years, and are always impressed with the end…read moreresult. Steve and his crew are accommodating with their schedule and just do overall great work. I will continue to use them in the years to come.

Owner operator showed up on time and did a great job. He was also good at clean up and removal of…read moreroof "yard" waste

From the owner: Increase your curb appeal with a driveway cleaning and house wash, or increase the life span of…read moreyour roof with a roof wash and gutter clean out service. At Grays we put our customers first every time!!

Bottom line up font: STAY AWAY!!!…read more My wife and I have been shopping around for someone to repair or replace our shower. ImproveIt was one of the top search results for bathroom repair/remodeling work. My wife trusts me to handle an appointment for an estimate, but they insisted that my wife and I must both be present for the appointment. No other contractor I've worked with has such a requirement. I didn't have the best feeling about them after the phone call, but I went ahead with the appointment, which they said would take 60-90 minutes. The representative they sent seemed very nice. He complimented our home, and asked questions about the smoker I have on our back porch. He inspected our shower and decided that the tile work was shoddy and would need to be completely replaced. This didn't seem totally unreasonable since the grout in the floor was crumbling. In retrospect, he would have come to the same conclusion no matter what he saw. Following the inspection, we sat down at the kitchen table for his presentation/sales pitch. He talked up the company and went over all of the awards they've received. He then talked through various options for redoing our shower. As it turns out every option is terrible except one. The one that isn't terrible is the product he's trying to sell. His product was a very sciency miracle materiel material, aka plastic. What he didn't know is that my wife and I both have advanced degrees in materials engineering, so we saw right through his B.S. There's nothing wrong with plastic, and it may be a good product, but it's hardly unique. At this point in the process, I hadn't quite figured out that he was going for the hard sell, used car salesman style. He had an affable demeanor and continued to pepper in compliments of our very ugly kitchen. He was very patient with our toddler disrupting the conversation and playing with his material samples. After we selected materials and options, he finally gave us a cost quote. The quote: $16,617!!! Over $16,000 to replace a 3'x3' shower that might not even need to be replaced! The quote was good for a year, but if we signed a contract for the work in the next 30 days, we would get about a $1,000 discount. But wait, he had a letter from the owner of the company. It was a very official looking letter, and it gave him permission to give an extra $1500 off if we signed a contract right then and there. My wife and I had not consulted any other contractors for the work, so we weren't about to sign a contract for over $13,000 on the spot without a better feel for the market. We hadn't ruled them out, but we needed more information. When we explained this to the salesman, he tried to convince us that it was a foolish waste of time to get more quotes. He said we wouldn't want to sit through yet another 3 hour (yes, he was at our house for 3 hours) presentation. He continued to push, but we held firm. As he packed up his things, my wife thanked him for his time. His response: "I just don't understand why you wouldn't sign the contract now and save $1,500, but whatever." He was suddenly quite rude. In retrospect, the sales tactics are quite clear. First he buttered us up. Then he "inspected" our shower and found that yes, indeed, it needed to be fully replaced. Then he talked up his company and product while disparaging any competitors. Then he hit us with the hard sell. I don't appreciate such tactics. I don't care how good the product is. I won't give my business to someone who treats me that way.

I have been trying to get our installation done for over a year and a half!…read moreI was sold a remodel that they tell they can't do. I am currently waiting on Shower doors. I call but no one returns my calls.

I had a sliding glass door installed and the installers left black smudges on the new door as well…read moreas on my entry door. The smudges will not come out without rubbing the paint off. after the fact I discovered that I could have gotten a much better door for less than half of what I was charged. Do yourself a favor and get it done MUCH cheaper!

I called them to get a quote to install/ replace 8 light switches with smart light switches and a…read moredoorbell transformer. I already had the equipment I just needed services to install them. They quoted me over $2000. I found a local electrician who charged me only $180.00 I would never use them, because if they are willing to overcharge me that much for something so simple, who know how much I would be charged for something else.

This company came to my house, without ladders, to give me a price on installing a gutter diverter…read more He used a drone, took a couple of pictures, then proceeded to tell me I didn't need a diverter - even though 4 other companies had agreed that was the solution - then tried to sell me a leaf filter-like system for thousands of dollars. RUN!

From the owner: Roofing and Gutter service providing quick turn around for residential and commercial projects. We…read morestrive to give you the best deals and savings along with top quality USA-made products and excellent customer service, satisfaction guaranteed. Serving the Southwestern Ohio & Cincinnati Tri-State Area. Local family owned and veteran operated.