Be very careful when you deal with this mon and pop company, they are every thing is non refund…read moreable, I mean every thing every thing non refundable, they book hotel with experian.com pay for cheap non refund able room, then they wouldn't tell you!! I do have very very bad experiences with this travel agent, if I can give them a minus star I would do it, terrible company, irresponsible company, I want file a small claim against this company's but it is not worth my times and energy for few hundreds dollar!! If you give them any money think "NON REFUND ABLE", they would take advantage of senior people like me without blinking of the eyes, I am so disappointed it, when deal with this horrible company!! following picture is what travel agent call city view In Ho Chị Mình City in Việt Nam.

Cali Travel has been wonderful. They've been very helpful, concise and extremely responsive…read more Especially Han. She's been a delight to work with. I highly recommend Cali Travel for all of your travel needs!

Many things were not as described. Bus was old and crowded, it fitted 60 seats in one bus. When we…read morewere stopping by a hotel to pick up people, all the other tour group buses were nicer than ours. The bus was very uncomfortable, especially seats at the back, which are even more shallow. We had to sit in this old bus for the first and the last days. Last day was ok since seats change and moving to the front is more spacious. The tour guide was mediocre, talked way too much. Yet not really useful information, repeating things over and over again. Yet she was super unclear about were to meet up and unorganized. Also her attitude was not very friendly, rude at times. Still we have to pay the tip, she really deserved less than $8 per day. I remembered the morning of the 2nd day, we had to wake up as early as 5:10AM to go to Antelope Canyon. Which is okay, because ai understand that traveling with a group, we must head out early and work as a team. I was expecting at least a "good morning, how was your sleep" to everyone. NOO she didn't , she just asked everyone " what's your group number, it felt like counting sheeps. The agent Miss Li told me that the tip will be $8 per day per person. I have confirmed this with her. But in reality, the second day tour guide, a man this time, asked for $10. This was not what the agent told me. I don't like to be lied to. If you want to charge $10, then say so in the beginning, don't change the price from what you originally have promised me. It's not the problem of the extra $2, it's about keeping your words and being trustworthy, which they have failed to do. The guy tour on the second day was very knowledgeable about the places we were visiting. However he only used Chinese. My boyfriend do not speak Chinese, and same goes for few other people on the bus. Inconsiderate. The only good thing about the trip was the attraction places itself, the Antelope Canyon and Las Vegas. And also the cheap price of about $230 per person including tips and hotels and transportation. We got the buy two get one free option. But with no third person. If a third person comes, it would be even cheaper.

Going for trip to las vegas and grand canyon with this tour. So far so good, satisfied with the…read morepromptness, bus trip is well plan so you wont feel too bored in the bus, couple of stop in middle of journey where we stop in hover dam before going to west canyon rim, another one , we stop in speed car (my best spot where we have our toilet break and took a photoshoot with the sport cars, like it!) we were also opt for 4 hour city tour, we go and watch the show at the exact planned timing except the fountain show in belagio which is due to bad weather (strong wind), everything is wonderful though! Tour guide is chatty, she is bilingual and her english is clear, not like some chinese tour guide which i encountered before whch is hard to listen. Though she is sometimes bit harsh to passenger if they are late, but so far i like the promptness, no time waste, and she will let you know exactly what you need to do in advanced! Look forward for another trip!

5 star service! 5 star food! 5 star sightseeing! 5 star hotels!…read more If you want to enjoy your trip without any worries, signet is your choice.

Went to Vietnam for 9days. Excellent tour guide, 5stars…read morehotels. wonderful food. Trip arrangements were suit for the weather.

Albert has been my go to guy for any travel booking needs…read moreHe's been very helpful, with International or domestic flights for our family. I totally appreciate his help and goes above and beyond. I highly recommend his services.

I've used Albert before on a few occasions and he was fairly responsive and helpful. BUT that was…read moreuntil recently when I referred my mom to him for some information. My mom wanted to travel through South America, down to Argentina and then hop on a cruise to Antarctica. I've always seen deals for cruises to Antarctica from Argentina. So I had her call Albert for some advice on this type of journey. To my surprise, my mom had a terrible phone conversation with Albert. Not only was Albert rude to her, he criticized her for supposedly confusing him with her questions. The most shocking part was when he questioned why she would travel to Antarctica and that it was super hot! Um, really? I have no idea why he would think Antarctica is hot. Last I checked, it's -24 degrees Fahrenheit down there! And this was just the tip of the iceberg (pun intended). He then proceeded to tell her that he was really busy and that she was wasting his time. Told her to just go to his office instead. I understand if she's not a customer and just a random caller with questions. However, she was a referral from a customer. Even if she was just a random caller, why be rude to the person? The whole "Antarctica is super hot" comment was just perplexing. A travel agent made this comment...a travel agent. And to make her feel stupid for asking about cruises to Antarctica was unnecessary considering these cruises DO exist. The poor treatment of a referral from a regular customer was very disappointing. Needless to say, I'll be searching for a new travel agency.

This review is for the January 2026 Thailand tour…read more What an amazing trip, as we are still talking about it. Supera did an excellent job in showing us the highlights of this beautiful country. We were spoiled and treated like VIPs throughout. Highlights include: Temples - so many Buddhist temples, beautiful and unique. Elephant sanctuary - A highlight! Up close and personal with these majestic creatures. We walked with them, made and fed them medicinal treats. Tuk Tuk tour - a VIP tour of the streets of Chang Mai. So fun and enjoyable. Hotels resorts - beautiful, elegant and top service including massages and buffet breakfasts. Food - Supera goes out of their way to handpick local specialties that most tourists don't know about. The food was unique and delicious. A real treat. Transportation - buses, longboats, flights - all handled for us, including all luggage transfers. Our tour guide Betty Tsai. What a pro! She's the perfect mix of organization and keeping it fun. Her attention to detail kept us moving smoothly through the trip. She even managed to work with the Mandarin Oriental to get me a personal item I accidentally left at the hotel after checkout. Ms A - so cute, with excellent knowledge of Thai culture and history. This was our third Supera tour, and it won't be our last!

My wife and I have been very happy travelers with Supera/Signet tours in the past. But they…read moredemonstrated awesome above-and-beyond customer service for our latest trip to Hokkaido. A family emergency necessitated my cutting my trip short and return to the U. S., and as soon as the tour staff learned of my predicament, they reached out to me and had the return flight arranged for me within 2 hours. I cannot describe how valuable it is not having to find my own flights during that stressful period. They made sure I was taken care of from the hotel taxi all the way to the airport drop off. Many thanks to Roy, Junko, and Eriko for their 5-star customer service! We will be back!

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

Interesting, fun and tasty. Nancy was great leading the tour. Looking forward to doing another one.read more

Loved the K- Town food tour with Nancy. So delicious and included tastes and flavors with which I…read morewasn't familiar. Will definitely go back to the spots we visited. Nancy imparted so much information about the dishes and Korean food traditions we were experiencing -- it was an epicurean delight!

I cannot say enough wonderful things about our experience here at Rubel Castle. Our host, guide,…read moreand local "Rubelligent" volunteer, Ms. Kathleen had all the intel about this historical property. She was so knowledgeable and helped set the stage for us to slip into a forgotten era and get a glimpse of how imagination met inventiveness with a DIY charm. ~ A LITTLE BACKSTORY FOR YOU ~ It's not pronounced Rubel as Barney from Flintstones. Rather, it's like Target is to Targét when we are trying to be fancy. So that's Rubel as in "Roo-bell." Unlike modern-day construction, Rubel Castle wasn't built overnight. It was made of collected recyclables and construction rubble that spanned many decades and took several friends and volunteers to build it. For Michael, however, the lifetime inspiration was first sparked at the age of 9. His love for canons was where it started and the rest is history you can hear about on the tour. But don't just show up like we did randomly one day. To book, visit RubelTours.org and make a reservation. ~ OUR TOUR EXPERIENCE ~ It's as if Michael Rubel, the creator and mastermind of this enchanted dominion had intended it to be--magical. Built in the castle period of wood and tin, every corner captured our interests, from antique cars to the 1890's Seth Thomas Tower Clock with a unique backstory (and only six in existence today). There were old vending machines, tools, trinkets, and machinery that time had long forgotten. Did I mention there was a drawbridge? Yes, and a dungeon too. I was just waiting for a dragon to come swoop down on us next. Walk in the footsteps of famous visitors like Alfred Hitchcock, Dwight Eisenhower, Jack Benny, and Bob Hope. It's a feast for the eyes no matter where you glance. I particularly enjoyed the bottle house that Michael built in 1968 as his "home" as a kid. That independent spirit was quite charming to see. ~ WATERCOLOR NATURESCAPE ~ We were fortunate to have our gracious host lead us on a tour and organize a special art crafting experience outdoors. It was absolutely lovely beneath the trees and between rusted vintage cars from the turn of the century. We each got a small canvas to paint our flowers in watercolor. (This particular experience takes place in the Spring and Fall, weather permitting.) We heard the squirrels rattling in the leaves and birds chirped and sang in the trees above. We discovered that peacocks apparently originated from this property, compliments of Michael Rubel. And did I mention that on the far side of the property, a custom garden was in full bloom? BOOK A TOUR Help support the Glendora Historical Society and keep this magnificently unique city-castle maintained. It's worth it.

A castle in Glendora? Yes, your eyes aren't deceiving you--Rubel Castle is real, it's magnificent,…read moreand it's gloriously eccentric. Thanks to the sheer persistence (and probably delightful stubbornness) of Michael Rubel, we now have this quirky, towering State Treasure sitting right in the middle of Glendora like a fairy tale that accidentally took a detour through a hardware store. This place is beautifully done, and part of its charm is that it's a full-on hodgepodge of relics, antiques, crystal trinkets, and "wait... what is that doing here?" moments tucked into every nook and cranny. You'll marvel, you'll laugh, you'll squint in confusion--honestly, it's everything you'd want in a castle built with love, imagination, and a dash of madness. And let's talk about the makeshift cemetery. Quirky? YES. Fun? Absolutely. Slightly spooky? Only if your imagination is over-caffeinated. But it fits the vibe perfectly--like the castle whispered, "You know what I'm missing? A tiny cemetery." The tours are fantastic, the guides are passionate, and the whole experience feels like you're stepping into a living scrapbook of California history and charming chaos. Overall: Amazing, amazing place. Book your tour. They only do tours every first Sunday of the month, so set your alarms, mark your calendars, tie a string around your finger--just don't miss it. Rubel Castle is truly a California State Treasure, and an absolute must-see for anyone who appreciates creativity, history, and a little eccentric sparkle.

Bad services basically charge you everything. If you think you can save money for their cheap…read moreticket, you will regret when you try to change flight date,or cancel it for refund. 服务很烂。当你想要该日期或者退机票的时候，他们会多收你手续费，十分麻烦。还是去expedia或者航空公司买吧。

I have never experienced such great service while planning out my trip. I would have to admit that…read moreI am a bit of a pain in the ass since I am indecisive. I had to make changes to my itinerary and Ray got me through the process pretty last minute. He always picks up the phone and replies to emails promptly. Not only does he give you actual copies of the itinerary, he also emails it to you and calls to follow up. He even assists you in getting mileage so you can save on your next trip. Plus, this place gets great deals on cheap flights. I spent about 800-900 round trip to Hong Kong and Taiwan from Los Angeles.

My fiance and I booked a trip to South Korea and Japan last year with Charming Travel Destinations…read more We had the privilege of working with David, who kept in contact with us from the initial booking until we went on our trip. David was amazing! He is very prompt, professional, and helpful, which helped to put our minds at ease taking this tour (which was a first for both us). Our entire trip occurred just as planned. We participated in all of the events/activities planned at the locations on the itinerary listed on their website. If there are any changes, they will email you an updated itinerary or the tour guides will update the tour group the day before or day of. The hotels included in their tour packages were just as described. They were clean, well kept, and cozy. The hotel staff were amazing as well. As stated on their website, some meals are included. A buffet breakfast is usually included with each hotel stay. Lunch and dinner may or may not be included, just double check your itinerary. Our tour guides for both Japan and South Korea were amazing! Han is hilarious, personable, and very knowledgable of both Korean history/culture and American culture/history. Oba-san is very respectful and also very knowledgable of Japanese culture/history. Both were very unique, interesting tour guides that kept our tour group together and entertained. I wouldn't mind booking another trip with Charming Travel Destinations!

I would like to recommend this tour, from the beginning Davis was so nice and He helped us to pick…read moreeverything, David was a very good help. I called him many times and he always answer in a good manner. He always was telling us in detail about this tour. As we arrived to Osaka, our guide Brian was waiting for us. We were very lucky to have him as our guide. He was very professional, nice and responsible. we had a very good time, we were a group of 5 and my husband and my kids enjoy all the tour. The hotels in Osaka and Kyoto were plus, the one in Tokyo was very well located but the room very small, that was the only complain that we have. The tour was very well planed and very organize as we were a big group. Brian always was on top of everything and everyone. All the places that we went were the main places to know. Thank youDavie and Brian, We hope that you will get a kudos for you job as it was very well done, above we were expecting.