Went to Nationwide for a mortgage review recently. Gratified not to get the hard sell but a…read morereasonable laying out of my options. The advisor was friendly and professional and spontaneously rang other advisors which she couldn't answer one of my questions immediately. First time in the branch - banking floor a bit small but nicely set up with a toy table for kids. Back office was down some stairs but sure they would have disabled option available.. Overall - for a bank visit - not an unpleasant experience

Good location, right in the middle of the Reading high street area. This also gives them loads of…read morevery direct competition with at least a half dozen other large and small institutions including HSBC, Lloyd's and Co-operative. There are two ATM's outside (no fees for withdrawals!) and more inside as well as full teller services upstairs and banking associates downstairs. Some sort of BBC "headline news" with captions is running on multiple screens, so there's some entertainment while waiting. Opening my account took about 30 minutes, possibly delayed due to my being an American and not having any other banking in the UK. Within a couple of days, I got bombarded by mailed paperwork, explanations, fee schedules and all sorts of crap that I need to read through and decide if it needs to be kept. I didn't take a picture as I am sure someone would have thought I was casing the place for a later robbery. (Which I was not, you peanut gallery commenters!) Barclay's has a pretty easy-to-use Internet banking.

Very posh high street bank, would have thought you were in a London branch. Staff seem efficient…read moreand happy too help, no bad word to say.

I joined this bank in 2001 in Manchester and they are one of the best banks. The High Wycombe…read morebranch is very well staffed by intelligent, polite and helpful staff. Always smartly dressed in their uniforms the customer services they offer, in my opinion, is one of the best. The bank is brilliant and you walk in to a very clean surroundings. Looks business-like too.

Great local service from the Marlow team- they've managed my families insurances for years and we…read morewould never consider going anywhere else. They're also on the high street now which is really helpful. Its good to see an insurer back on the high street!

Although I have never ever claimed from an insurance company (I am in my sixties), I decided to try…read moreNFU Mutual for both car + building/contents insurance, especially as they are highly recommended by Which Magazine. To my surprise, my initial online request was met with an email from the local branch informing me that they could not furnish me with quotes (no reason given). I was then directed to NFU's 'Direct' customer call centre (no quote from them) who told me to phone another local branch (no quote from them either) who directed me back to their customer call centre. Eventually, I was told that NFU Mutual are not really interested in customers who reside in built-up areas such as Manchester, Glasgow, Liverpool and London. I was also told that if I insisted on obtaining a quotation from them, the price would probably be prohibitive. So, after filling in NFU's online page (for quotations), phone calls to 2 of their local branches and 2 phone calls to their customer call centre, I was finally told about NFU's attitude towards potential customers who live in a city. I have since informed Which Magazine. Hopefully, they will look into the matter and alter their website. There's no point in highly recommending an insurance company that does not welcome city-dwelling customers. What disappointed me was the fact that I was made to go round in circles before eventually being told that my custom was not wanted. What a waste of time and effort. Although I have 'awarded' one star, this was necessary in order for this review to be accepted. It was one star too many.

I needed to transfer some US Dollars over to Sterling. These guys were very helpful and exchanged…read moreit at quite a good rate.

This branch of the bank is well presented and has a good ambiance to it. The staff are helpful, and…read moreafter waiting for around 3 minutes in the queue I got to see a cashier who apologised for the wait. A nice thing to do in my opinion. Staff know lots about savings/current accounts and it is great to pop in for these services although when trying to get more details on financial products it was a little harder and they advised me to book an appointment to see whoever specialises in this department. Easy to find or get to from the centre of Reading. Nice branch for day to day banking, and for greater financial products when you make an appointment.

good bank if i must say myself. very helpful very apologetic if you have to wait a while…read more if youa re stood in a queue they will come upto u and ask what u need help with and if they cand eal with it they will. know all the things u need to no like current accounts and mortgage rates

Brilliant customer service from Kev. Very professional…read morecaring and competent. We were delighted with the service at the High Wycombe branch. .

The HSBC High Wycombe is in a good central location right on the high street. It has recently been…read morerefurbished and whilst it's a bit bright for me it does look new and clean. There are ample cash and paying-in machines but in comparison very few cashier desks so be prepared to wait for a while if you need to speak to a human.

While the staff are helpful and friendly I always feel that it is a bit colder than my local Didcot…read morebranch. It could be because they are always seemingly busy when I go in so are probably a bit harried but they are still friendly and helpful. Usefully, there is a bank machine both inside and out so if you don't want to withdraw money in the full view of everyone outside, you can go inside for the relative privacy there.

I bank with both Abbey and Barclays, and I much prefer the Abingdon branch of Abbey to Barclays…read more It is in a very handy location in the precinct, and always seems quiet and tranquil. There are hardly ever any people waiting to be served, and there are always advisors available to speak to if you need advice. There are 2 cash machines, one inside and one outside.