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    A Place for Mom

    1.0 (2 reviews)
    Closed 8:00 am - 8:30 pm

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    2 years ago

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    7 years ago

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    Allegro Hyde Park

    Allegro Hyde Park

    5.0(4 reviews)
    2.0 kmHyde Park

    I moved both of my parents into Allegro at the end of 2020 (during COVID)--it's been almost four…read moreyears later and when I look back it was one of the best decisions we ever made as a family. Not only is the facility clean and beautiful but every single person that works there is the best of the best...especially the nursing staff. They truly care and they truly put their heart into taking care of our loved ones. Both of my parents have stage 4 cancer along with other chronic conditions but they have thrived here because they get great care and all of their needs are met. The proximity to TGH is a blessing. Between the two of them, there are quite a few medical appointments -- but the Allegro driver takes care of transportation. There have been a few times that they needed around the clock care and/or emergency services and the team at Allegro took care of everything or made care plans -- the communication is always outstanding and transparent. It is wonderful to know that you can trust them. I can't begin to express how thankful I am for the peace of mind they have given me and I have knowing that there is a great community of caring staff, a great group of other residents and so many activities and outings. Because of them, I get to spend precious time with my parents... instead of trying to be their caregiver.

    I have worked at this community for nearly 10 years (I started a year before we opened). We have…read moreincredible longevity with our leadership team and are very much a family. We treat each resident like our own family, and their families become part of our extended family. It is a culture of love, respect, and service.

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    Allegro Hyde Park
    Allegro Hyde Park
    Allegro Hyde Park

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    The Estate at Hyde Park - Front Entrance

    The Estate at Hyde Park

    1.0(2 reviews)
    4.2 kmSoHo

    Shameful behavior by managers, they gossip (We have heard them from the front desk in their…read moreoffices!!!!! I said something to the concierge and she rolled her eyes like this was normal behavior!), they LIE and they are simply highly inexperienced at their jobs and at life. It is like speaking to children when there is a problem, when we told them we were disappointed in my loved ones care (teeth not brushed, cold showers (a care staff told us the water temperature has been cold for days), talking meanly to them, loved one sat in feces and urine for hours and they lie and said that never happened. YES IT DID! We complained many times with no action and we have talked to other family members and they complain too. No action! UGH. Hire experience not children! It is expensive, there is a huge lack of leadership and issues with them just keep mounting and mounting. SHAME ON YOU ALL!!!!

    Worst experience ever! Pretty on the outside...Horrific on…read morethe inside! My loved one was rarely bathed, was always wearing soiled undergarments and there was dried feces all over his sofa, carpet, toilet and bathroom floor. I usually found piles of soiled undergarments in his bathroom. He obviously never received assistance to clean himself. The smell was unbearable! I made the necessary arrangements to have him taken to the salon on sight, for haircuts, shaving and nails trimmed. I had to complain every week and send pictures of him to ever make this happen! The laundry is heaved into the closet or piled in the living room. I've shared pictures of his horrific conditions with the director every week! No one there cares! I've seen many residents being neglected, most recently a lady in a wheelchair begging for water for 20 minutes! They only want to rent apartments!

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    The Estate at Hyde Park - Living Area

    Living Area

    The Estate at Hyde Park - Dining room

    Dining room

    The Estate at Hyde Park - Front Entrance

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    Front Entrance

    The Bridges Assisted Living - My table at the craft fair on 11/11/23

    The Bridges Assisted Living

    4.4(5 reviews)
    15.6 km

    The tour was great. The promises were great. The reality was POOR. After several visits and tours,…read moreI placed my mother at the Bridges. Carers were there as a job. Not a vocation. They would "check in" on my mother, but then not come back to bathe her or assist as they promised . She went 6 days with no shower. I had to call. The room cleaning was a hit or miss. Picture a reluctant teen forced to do chores on a Saturday, then you understand. The "gourmet" food was soggy salad, cold main course and veg cooked so long it was no longer green. The dessert was yum. It occurred to me the second floor dining room may get hot food as they are served first. so if you are there, go upstairs. I witnessed residents complain about the food, some "lucky" patrons had their food reheated via the microwave. The server assigned to the area I was in was so rude to a resident that asked for a straw (several times) that I asked her if she was alright. I thought a bad day was the reason for her surliness. She informed me she was fine and that everyone wanted her to fetch stuff for them. (Like do her job?!?) I am still waiting for my beverage (I had to pay 17.00 for the privilege of dining with my mother) This was sad as many residents gathered up to an hour early to wait my dining doors to open. The van, a plus for me I thought, to take mother to the doctor, was never available. Even with 3 week notice. No doctor trips, no grocery store. Just used for outings that you had to sign up for. Limited capacity. Her medication was crazy. They promptly took it all away, reordered generic (she had not used the brand new 3 month supply yet) and of course billed us. I was confused. I asked. Still confused. So many meds were ordered and reordered. Why?!? The pool, nope. Cannot use. No life guard. They were refurbishing the pool for access, never saw that happen...yet they failed to mention this on the tour. The bright spots at the Bridges were the maintenance guy. He fixed and repaired and was so nice about it. The lovely woman who did the laundry. What a blessing she is. Kind and sweet. So I took my mother out of there. She was losing weight, was unhappy, was unclean, I was having to clean her room and still taking her places. I was still missing work. I was assisting the assisted living facility. Care: she was inside and safe. Best I can say.

    I have to say I only came here because I was in a craft fair here…read more I must say from what I saw it was a beautiful place. The staff I dealt with were all very kind and friendly. The best part was meeting some of the residents. I so enjoyed talking with and spending time with those that came over to the fair. With my limited experience here, I would definitely recommend checking out this place if you or a loved one is n need of an assisted living facility.

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    The Bridges Assisted Living - Fine dining

    Fine dining

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    Like a resort, only better. It's home.

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    A Place for Mom - assistedliving - Updated May 2026

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