The Flame Fixers team got back to me quickly about servicing my fireplaces that I had never turned…read moreon before and communicated efficiently about scheduling and pricing. Melody, their scheduler, went above and beyond to fit me in ahead of Thanksgiving so I would be up and running for the holiday, and Gil, who did the service knew just how to get them going after a long time sitting. Very satisfied and would recommend!

They came when they said they would and they installed a remote on my gas fireplace. They charged…read moreme a fair price. Very happy with their service.

I was canceled on thirty minutes prior to my appt with the excuse of "I woke up with a cold today…read more " I was left with the option to reschedule for the next week. I just ignored the text and called Lint and soot and got two amazing gas insert fireplaces from them. It worked out great and I'm recommending Lint and soot to all my family now.

I bought my spa from this very reliable and knowledgeable spa professional three years ago and I am…read morevery happy with service cleaning because when Chris is done it looks like a new soa. They are very responsive when parts malfunction and will get your warrantied product to you quickly. I had the pleasure of meeting Tom when he personally drove an important hand rail to our house in Oakhurst. I would totally recommend this fine establishment.

We purchased our hot tub from Energy House about five years ago, and I can honestly say it has been…read moreone of the best investments we've made. From day one, the quality has been outstanding--we've never had a single issue with it. What truly sets Energy House apart, though, is their customer service. Every time we walk in, we're greeted by knowledgeable, friendly staff who genuinely want to help. Whether it's picking up chemicals or asking questions about maintenance, they always take the time to make sure we feel confident and taken care of. It's rare to find a business that stands behind their products and continues to provide this level of support years after the purchase. We've consistently had a great experience and wouldn't go anywhere else. Highly recommend Energy House to anyone considering a hot tub--you won't be disappointed!

We bought a hot tub from this business about a year ago and we are very happy with it. The people…read morewho delivered and installed it did a great job, they earned our trust and were very competent. We recently went to the shop to pick up some supplies and we just loved dealing with the staff. Elizabeth was very knowledgeable about all of the products and she helped us find what we needed to maintain our tub. We have tried going to other pool supply stores to buy maintenance supplies but we have always been unhappy with the products and the help. A hot tub is a big investment and it is worth it to talk to people who really know and care about giving you the best service and products.

We had a wonderful experience with Ponderosa Hearth & Home and highly recommend them! They had so…read moremany gas insert options to choose from, which made it easy to find the perfect fireplace for our home. Our fireplace actually arrived earlier than the estimated turnaround time, which was such a pleasant surprise. After installation, we had a minor issue come up, and their team was incredibly responsive. They came out the very next week and repaired it without any hassle or hesitation. Their customer service is truly amazing. Professional, helpful, friendly, and reliable from start to finish. We would absolutely order from them again!

Very friendly and removed my old insert quickly. They did a great job and cleaned up everything.read more

Because of all the great reviews, I tried to have them come by. It is my first time hiring someone…read moreto clean and turn my chimney from gas to wood. The prices quoted were great only he promised to come by several times and never kept his word. Your word is everything. Told me he would come during the week..that week passed and then said I'll by there Friday. That day passed and then said I have time tomorrow..that day passed. I missed work 2 times because of him costing me hundreds of dollars. Unreliable. Claims he doesn't check yelp as often but when I said I can call, he said it would be the same outcome. Either they need to hire more people or they are simply lazy. They could have had a new customer for life.

Sal was great! He came on the day scheduled to clean our chimney and I paid the lower end of his…read morequote because he said it wasn't that dirty. That type of honesty is rare. I really appreciated it. He will be our regular chimney sweeper. He does dryer vents also which is great to know. Very professional, clean, and honest.

Ashtree did a perfect job inspecting and thoroughly cleaning our wood stove and flue. On time,…read moreneat, used protection all over the area and even scrubbed the outer parts as well. Overall very pleased! Priced well

I made an appointment for Robert to come check our stove pipe. He was a no show and didn't call or…read moreanything. I think that is just rude and not professional so thanks but no thanks! Wasted my whole day and time when I could have had someone else actually show up.

Great service. Reasonable cost, and great advice. Was right on time. Will use again in the future.read more

These gentlemen were amazing! I received a message within minutes of submitting my request through…read moreYelp even though I placed the request on a Sunday evening about 8 PM. They were very responsive and able to come to my home and repair my fireplace by Tuesday morning. They arrived on time, were very knowledgeable, the pricing was fair and provided up front, and I learned about my fireplace and upkeep. They were able to place me on their list for regular maintenance and will contact me so I don't forget to request the maintenance. In addition to fixing my fireplace so that it works, they cleaned the glass and it looks just about brand new. I did not expect that additional perk. Wonderful company; I am so pleased. Would highly recommend 10 out of 10!

Great, chill, service and sales people. Used Jake, professional and easy to work with. I'm a person…read morewho's going to ask alls sorts of questions people may never have heard before. I like detail and am generally well thought out. And I don't jump into things without doing my homework, taking my time. Jake was a natural fit and worlds better than the 2 other provider/distributers that I'd taken off of my list. I wanted the ability to use voice control with the fireplace and another location either lied or were misinformed when they told me that 'nobody carries that, think about how unsafe that would be.' Of course I didn't believe that and hit the web to see that Heat n' Glow DOES have that wi-fi/voice feature as an option. Of course you need the infrastructure which I already did since most of my lights, my thermostat already were and I used ECHO throughout my home. This I knew was going to be special.... The showroom is vast and they offer all sorts of other things here. The fireplace displays were helpful showing a range of models and features with lots of interior and front design options. The efficiency of the models and with other manufacturers was about the same, 73%. Keep in mind that an OPEN, wood burning fireplace is 80-90% INEFFICIENT. Oh, it's gonna be special... The 3K rebate only applies to one fireplace. My home has two large fireplaces and I decided to do the one in the room that get's used more. Makes sense, eh? The size of what I have in the house allowed me to get their largest insert offering the most viewable area. Special... Having named my home/property, "Moon Base Alpha" it was not surprise that I settled on the Cosmos 35" insert with the LEAST fancy, most modern front available. I'd jumped into reconfiguring the fireplace, modifying the brick work, refacing the structure myself and bought the tools to accomplish this task. While working on the hearth, I detected a gas leak in the shut off valve and bought a smaller Makita jackhammer to get to it. I mention this because IF you have an older home, YOU should check the valve as over time, they will leak... The day arrive when the install team consisting of 2 guys arrived. I found them to be easy to work with and detailed. I installed a custom, thick stainless steel chimney chase that I had manufactured and used Rock Wool under the chase to further lock out the elements. Had to be, special... The unit was installed and up and running in a couple of hours. I was left to deal with the 'voice control' set up which requires a application, tapping into your Amazon Echo account, linking up etc. For me, this was easy. 'cause I'm special... Needless to say, this upgrade did a lot for the 'base.' It looked so much better, was practical and tightened up the air flowing in and out of the open chimney. A big energy pig. Having the ability to wake up in the morning and tell the fireplace to start and walking out into a warm room after a shower is fantastic. Voice control is nothing less than sublime. And, to get a nice big 3k check back was pretty hard not to be grateful for. Prior to this upgrade, I would NEVER have used this fireplace. Now I'm using it all the time. And rather than heating up the whole base, 2350 sq ft, I'm just heating the large kitchen/second office area using a fraction of what I'd been forced to spend to heat the base earlier. Was, cha-ching, special.... I'm grateful for the resources to complete the just over 6k project, the skills to complete much of the work, the good people helping me to accomplish these goals and the enhancement of the base, the lower bills and the comfort. Life got better. Thank you Lord for this wonderful blessing, the remodel and the rebate! All good things come from you and I'm grateful! Please reach out to Jake and Central Distributing for any of your needs. IF you go to some of these other places, it's like a used car salesman/women assault! Did my homework and guys, this upgrade was special! -G

Went looking for a new oven. My daughter and I walked through the entire store looking at each and…read moreevery oven they had. Not once was I asked if I need help. When I finally went and asked for help, the salesman was almost delighted that they wouldn't be able to retrofit my needs because I wanted an oven that was 2 inches bigger. I was so disappointed at the service.

Amazing service. Very informative about the issue. Prices are reasonable. Easy to work with and…read moreschedule.

Clint did an awesome job on my fireplace sweeping. Also fixed some cracks in my brick work…read moreoutside. Super reasonable price and I can't express being here in the window he said he was going to be here. When I requested a price he got back to me on the weekend and in like 20 mins. I was super happy with his customer service and response. I also live in the foothills, which is also a drive. Thank you Clint for your honesty and hard-work!! I'll be using you from here on out!!!! Super happy!!!

On time. Quality work. Spotless cleanup. Restored original performance. Easy communication.read more

Excellent service! Arrived at the time scheduled, friendly service and efficient at a very…read morereasonable fee. Highly recommended.