So happy to finally find a nail salon where every single time I leave happy about my nails. Always…read morea relaxing fun time with Selly! Love you girl

I always love my nails when I leave Downtown Nails, and I highly recommend the mani/pedi combo!…read moreThey also offer the new dip colors which I absolutely love! Wanda and Tina are great and make you feel comfortable with great conversation and laughs I wouldn't dream of going anywhere else to get my nails done!

I walked into this nail salon with hope in my heart, acrylics off my fingers, and a simple dream:…read moreremove the old nails, get a nice manicure, leave with my natural nails looking like they hadn't survived a tornado. Sadly... the tornado won. The acrylic removal began normally enough, until the technician started drilling my pinky nail with the enthusiasm of someone trying to dig for buried treasure. The drill got so hot I'm pretty sure I saw my ancestors. I very politely said, "Ow, that hurt." She very politely said, "I'll be gentler." And then she proceeded to drill like she was trying to start a campfire. Next came the shaping. I showed her a picture of what I wanted--simple, (trust see pics) cute, achievable. Twice she filed my nails, twice she asked, "Is this it?" and twice the answer was a solid, heartfelt, absolutely not. I explained it. I even used hand gestures. She looked at me with the calm serenity of someone who had chosen violence and ignoring instructions. But nothing prepared me for the manicure. Or should I say... "manicure." There was no warm bowl of sudsy water. No gentle soak. No heavenly lotion. No cuticle oil. Not even the traditional "let me pretend to massage your hands for five seconds." Instead, she did a quick file, a quick snip, and then asked--completely sincerely-- "Do you want a neck massage?" A neck massage. During a manicure. Ma'am, my hands were going through a crisis. The entire experience cost me $35, which feels appropriate only if the service included a surprise psychological plot twist--and in that case, wow, they delivered. In conclusion, the staff was friendly, but the service was like a comedy sketch no one warned me about. I left with confused nails, confused feelings, and a confused neck that did not, in fact, get a massage. I hope this review helps someone. And I hope someday my pinky nail forgives me.

Bright side of this visit, they take walkins and it was zero wait…read moreThe people working are friendly but not talkative. My entire manicure was basically silent I asked for a pink/white ombré dip manicure It was the worst manicure I've had The application looked correct but once finished it's mostly white with no pink I was not asked to check it, nor asked about shape I expect to wash my hands after filing etc. instead the cuticle oil and lotion were applied and rubbed in making my skin feel gritty There was dipping powered or activator dried to my skin all around my fingers. Prices are typical but based on result I would not go back

Fantastic! Superb service in a very clean and cozy…read moreatmosphere. Ashley is engaged, meticulous and very skilled. Also very friendly! This is the best salon I've ever been to in many, many years and many, many locations.

Ashley was super kind and my nails were great. Been here for 3 years and never gotten nails done in…read moreIthaca. Would recommend for students :)

Beautiful salon - pedicure and manicures are done professionally…read more So happy with their services

From the owner: Brand New Nail Salon...Walk-ins Available or Call to Schedule an Appointment! Come visit us today.read more

Great work. Clean place. Nice and quiet since it's by appointment only! Definitely recommend!read more

I was greeted by a nice woman, just a heads up though they only accept appointments and no walk ins…read morewhich I personally like so it's not as chaotic. Very spacious and clean inside. The woman took her time and was very good cleaning up my nails.

Worst place to get gel nail removal- which is a pretty common, basic service to get at place…read moreclaiming to be a nail salon. They filed the nail down so much that they broke through my nail and hit the skin underneath and made me bleed! YES-it was painful! Worst part- the woman tried to keep going- filing the same nail! Not only did they not apologize- they didn't even stop to make sure I was okay or atleast take a moment let me wipe the blood away. The women pretended to not see it and hope I didn't realize! I had to specifically ask for a tissue and band aid and then when I complained on how ridiculous of a job it was- another lady came over, put some glue on top and said "it'll be fine tomorrow, it's not too bad!" WHAT?! I'm sorry I wasn't aware that drawing blood while doing your customers nails was such a normal experience here when I stepped into the salon or I would have run the other way! Save yourself the pain and go somewhere else. I would give 0 stars if I could.

Have been quite pleased here in the past but got the older manicurist and she was just nasty. Would…read morenot do what I wanted, only what she wanted, constantly finding fault with my requests, that my hands were not relaxed, that I rubbed the lotion in too much.... which normally is done for me. Never treated with such disrespect. I'm done here.

Nice and courteously service and make you feel at home Good…read morevibe a chairs that massage you why you get nails done

Was in town visiting my Aunt who pitched a girly pedicure day. Neither of us have been to this…read moreestablishment before and didn't know what to expect. I have to say that I was pleasantly delighted by both the staff and the salon. The salon doesn't look like much from the outside but don't let it fool you! It's very cute, modern and clean(very sanitary). The staff was super personable and and very accommodating. They had a great selection of color choices and offer gel, dipping powders and laquers. The only issue I could see is that the staff is currently very small and walking in without an appointment could be a challenge. Highly recommend!!!