I called on the night before and made an appointment for 7 AM after paying $345 just to make the appointment.
The next morning at 7:30 AM I called to see why no one was there and they said it would be another hour and a half before anyone arrived.
After two hours no one had arrived and I was told they would be there in 10 minutes.
Another hour later, the man finally arrived and didn't even get out and knock on the door of my RV to see if I was there, but called me and said nobody was here and I said I've been in here waiting for you.
Then after questionably repairing the job , I was told there would be another $197 because I was being charged for travel time and the time he was here which was supposed to be included in the two hours I had already paid for.
They refused to adjust the payment and the guy got under my car and started to take the part off that he had put on so I was forced to pay otherwise I would be out $345 and sitting on the road with nowhere to go.
Save yourself the trouble and never call these disrespectful liars.
1:57 pm update
27 miles down the road and the same noise. If you do make the mistake of calling these people, you better hope Brad the "technician" doesn't show up. All he knows how to do is smoke cigarettes, and pretend like he knows what's going on. read more