I have recently become ADDICTED to this store. It's bad because their clothes are pretty pricey,…read morebut they are gorgeous and great quality!
I am very petite. I'm 5'2", about 105 lbs. I am almost 26 and I will soon be entering the professional world as a teacher. I have always shopped in the juniors section in stores because women's clothing (even petite sizes) were always way too big and I had no real need for really nice clothes. As I have gotten older, I decided I wanted to get out of my "rut" of very juvenile looking clothing and also very cheap clothing. I used to always shop at places like Forever 21 or Papaya because a) it was cute, and b) they fit me.
I have looked in Ann Taylor Loft, Banana Republic, Old Navy, etc. and their clothes are just way too big, even XS sizes. So I was having a really hard time finding more adult looking clothes that fit me. Even in the petite sections of these stores, the clothes were too big and the selection in the petites is usually very slim pickings. I just don't get why the world is so bias against tiny people. Anyway, low and behold, White House | Black Market carries XXS and 00 in ALL their items, not just one little back corner of the store. I have to say that I have tried on some of their wear-to-work black pants and a few other pants, and even the 00s were a little big (a little too big in the upper leg and butt area), but the other day I tried on a pair of their jeans and they fit perfectly. I guess you just have to try things on, but I am very excited that at least their dresses and tops fit perfectly.
One reason I love going into the store is that the sales associates take a couple things you picked out into the dressing room, then they bring you a bunch of other things to try on. Kind of bad because it makes me so much more tempted to spend money I shouldn't, but it is nice of them to go and pick some things out for you. They come and check on you and tell you what they think looks good, and they will bring you shoes and things to try on with the outfits. Great customer service!
So if you are willing to spend a little extra money for some good quality clothing, then WHBM is fantastic. I try to find things on sale (and sale racks in WHBM are not a nightmare to go through if you are like me and hate to dig), but if you sign up for emails, they will send you coupons sometimes too. Once you spend $300, you will become a Black Book member, which means every purchase from then on, you receive a 5% discount (I know that isn't much, but at least it's something). Plus, you will always have a free shipping option if you shop online, and a lot of times there are online coupon codes that are really great that can be combined with your 5% off.