-*Shannon is delightful-she gets 5Stars!*--…read more I have gone many times with Shannon & had a delightful experience (she is super!) but the 2nd last time I went she was busy so I saw Katie who was horrendous. I'd been growing out my hair I showed pics and clearly said I only wanted an inch off. she repeated this back to me. One Inch no more. Then She sliced off over 18". EIGHTEEN INCHES !!! I said was unhappy but there's nothing to be done after that. I asked her to stop cutting. Then she cut a 2nd, different crazy angle. I demanded she stop. Another senior lady came over to try to fix her mistake , she did a 3rd, totally different angle. So 1/2 may head has 3 different angles and the other side was still long. 22" on one side above my neck on the other. I still tipped her 30%, not before grabbing a hunk of my own hair off the ground. I left. This is 2days before my bday too. I went in to talk w manager next day, she excused her with the old "maybe she didn't understand" blah blah... I showed her the ref pics (all super long) and the 18"hair hunk she hacked off me and she couldn't believe it. Other stylists came to look at the mess. Everyone shocked. I said if Katie didn't know difference between 1" vs 18" , she had no business cutting hair. So, They set me up with another stylist to fix it. I she did but I went from the longest hair I'd ever had to the shortest Id ever had. And never planned to have. It was now only 3" in the longest place above the spine's bump at the back of my neck above that from where it had been over 22" long in the longest part of my back the day prior when I'd requested a trim of "no more than an inch". It Took 3 years to grow back close to this and has been 5 years to get it to the same length and in same healthy condition. I waited more than 5 1/2years to write this bc I'm still mad @ that awful Katie. She never admitted fault or said sorry. All her coworkers all shook their heads. The salon made it right but now I had to double tip 30%+ bc I didn't want anyone to say I was cheap or didn't tip +30% +even though she literally ruined my hair for 5 years + wrecked what I'd worked on for five years prior. So basically a decade. I have them 2 stars bc Sharon gets 5stars but Katie dragged them down to 0stars, the place made it right but the experience w/Katie was so poor I can't in good conscience give over 2 stars - it's taken 5.5years to write this as it was that bad and prior to that rotten Katie, the salon itself and Sharon were so good. The lady who ultimately fixed it all did what she could. She was in the awkward position of having to rectify it and also has to work with her still so I understand her neutrality, she was lovely I have since forgotten her name but she was stoic due to circumstances but fine. She saved my head but needed to take off much more due to the 3 misshapen angles in the back quadrant. As such, my over 22" hair was shorter than 3" by the time it was styled. I haven't been back since. Tl;Dr: Shannon = 5 Stars, salon=4 stars, other lady 4stars, Katie = 0 stars, minus due to taking 18 inches off instead of one inch.

This is a great salon! The interior is beautiful and spacious, and they offer a lot of different…read moreservices (cuts, color, waxing, massage...). I also like that they have lots of products for sale, including amika and KMS, two of my favorite hair care brands. They also sell jewelry and other items outside of hair care. Amber cut my hair and she did a great job! The chairs in the shampoo station are adjustable so it was more comfortable on my neck than in other places I've been. She did lovely cut and I had a relaxing experience overall.

I'm not old enough to usually even be able to say this, but I've been going here for...wait for…read moreit....over 20 years!!!  And what makes it even better is I've been going to Robin the entire time!!! My hair is incredibly important to me, so I spare no expense.  When I moved here I started going here, and have gone here since.  Robin is great.  She cuts my hair how I want it, does highlights how I want them, and doesn't try to talk me into doing things that I don't want to do.  I am naturally blonde and not very adventurous, so what I want is pretty basic.  I've had it long and short over the years, and done highlights and low lights.  It's been exactly what I wanted every time.  I also had my hair done here for my Senior ball and my wedding.  All of my bridesmaids came here, and all of their hair looked gorgeous!  One of my bridesmaids had really short neck length hair, and I didn't think it would even go up.  They got it in an up do, and it looked great and stayed perfect all day!  Thuy did my hair for my prom and my wedding.  My up do lasted all night, after taking my veil off, and I actually wore it on the plane the next day on my honeymoon!  Looked perfect the whole time. :) I highly recommend it here!

I went to this salon for a couple of years after mine closed. Three times in a row I brought…read morepictures of a basic face framing haircut and three times in a row for whatever reason, they couldnt or wouldnt do it. My hair dresser was an owner and she spent every appointment giving directions to other employees and not paying attention to what she was doing for me. They charge $10.00 extra if you want your hair washed and the price of the cut to begin with was outrageous. I switched to another salon with two locations one in Pittsford and the other in Webster. The price was cheaper, they wash hair and the hairdresser pays attention and I finally have the basic haircut I want. They do a great job and I highly recommend it

Well I visited the Dream Salon yesterday for my monthly toe nail cutting. And they hired a…read morereplacement for Kathy, she retired. The new girl is Tai. I was impressed with Tai. She's a veteran of the business and does a nice job. And as always, Hannah and Farris were there. Always nice to see them. If you're looking for a new place for having your nail work done, call them. :)

I have had multiple people do my nails at dream and never ever had a bad experience. But I have to…read moresay, Linda blew my mind today. I brought my newborn son with me today to get a mani and pedi. Linda helped me console my son who was having meltdown after meltdown. She took breaks to help calm him, she helped me get as comfortable as I could and even stood up and did my nails for me while i fed him. She didn't stop helping me or my kid while getting her job done. She is one amazing lady and the world deserves more people like her. Thank you Linda and dream nails for another great experience.

People there were super friendly and easily to communicate with…read more When I came in for my wax appointment and the lady (so sorry that I'm so bad with names) was so nice. She applied the wax on me and try to strip off. She paused to make sure I'm ok before she continued. I appreciate. Then let me know when I can come back for another appointment. It makes me feel welcome and very comfortable going there that I know I'll be taken care well by them Thank you!!!

Always excellent! I have been going there for years. Rachele is the best! I highly recommend Maxim.read more

Absolutely the BEST, place for color treatment and everything in between. The stylist were all so…read morefriendly and really treats you like family. They don't try to sell you thinks, and they won't secretly add in services that you don't want. My Balayage took about 2.5 hours, and it's about $150. The price is very high but for the effort and time they put into you, it actually very cheap. Other places charge you extra for blow dry, wash, and style. Here, it's all built into the price. When you talk to them, it's very easy to tell that they KNOW what they're doing. A lot of people don't know how much schooling goes into this. I assure you that if you want to get your hair done, they will do what is best for you and will also give you tips on what works!

I love this salon! I just went for my first visit for highlights a few months ago and worked with…read moreMelina. She was so sweet and welcoming as soon as I walked out. I had a picture of what I was trying to recreate and she brought it to life! The interior of this salon is also just adorable - you can tell the girls put a lot of time into decorating it. Addendum: I've now gone back here for a second visit for a touch up and trim with Melina again. Melinas very talented, and instead of just going with what we had done before recommended a new coloring treatment that I love even more than my first visit. I'm definitely going to be a repeat client now!

This review is for Ms Avy only. Not familar with the other stylists…read more I had just taken a weave out, and am completely natural and she helped to restore my hair to a shiny, soft, healthy and manageable head of hair! I left the salon with flowy silky hair that moved in the wind, and thats a challege for us naturalistas. Ms. Avy uses the Mizani hair care line, which is a top of the shelf kind of product. I am very particular about my hair and am specific about certain tools and product used on my mane. She didnt mind my questions or my hesitations with her methods. I giot my hair treated, trimmed and flat ironed. She is resonably priced, so I will definately come back while here in Rochester.

I came here randomly years ago Since then I have been bouncing around looking for the same…read morequality, i am not going to find it. They do not rush through the cut, there is real skill and profession. I love my hair when i leave this place

Wow Lori is so accommodating and helps cater to your specific wants. She has a wonderful demeanor,…read moreand is incredibly patient with more challenging customers. Thank you Lori and we are looking forward to seeing your for Leila's next hair appointment! The salon is tucked in a corner of a plaza but has a warm welcoming vibe.

I brought my 12 yr old here for a much needed cut, and especially given his vague instructions of…read morehow he wanted it done, they did a great job. He was fit in quite last minute so I appreciated that. Prices for services seemed quite reasonable, and I saw some nice work on other patrons. I will definitely return next haircut time. Tucked away in a little strip plaza near lowes, it might be overlooked, but it's really quite large inside the salon!

ive come to get my hair done for about 5 or 6 years. before finding a hair stylist I've come here…read morefor massages. when you walk in to check in there is a small seating area to wait to be brought in by your hair dresser for your hair appointment. for a massage you get directed to the separate private area behind closed doors. its set up to be very homey and comforting. its quiet warm, comfortable seating, and very appealing with the decor. the dressing rooms are to the right(females) and left(males) when you walk in and the seat area straight ahead with fireplaces and couches. after you get changed into the robe you can sit and wait to be greeted by your masseuse. solutions also has a nail salon separate from the hair salon and massage area. I've gotten my nails done once here before only because I go some place closer to home. When you walk in there are also many things to buy from local products that change each month and hair products. I love this place because of the warm atmosphere, smells great, my hair dresser is great at what she does. she gets my hair done right each time I go and uses great product that makes your hair feel soft and shiny. best part is almost when they give you a nice head massage when they do the shampooing. Another great thing about this salon is the pricing tier. They have hair dressers just starting out with a lower cost and as they progress the price does go up

I have been going to this salon for several years now. I love my stylist here and they are…read morereasonably priced. They are super friendly at the desk with both check in and check out. I usually get a wash,hair cut and style. I always walk out loving my cut. One of my favorite things is they have stock of all the items they used while washing and styling your hair but they aren't pushy like other salons I have been to before I found them. I highly recommend. They are following all covid precautions.