He came right on time. He was very thorough. He moved the patio furniture off the patio so as not…read moreto get it wet when he power washed.

Hired to pressure wash and stain my fence. Did a good job pressure washing. Staining took a long…read moretime to complete, there are several spots all over the fence that were never stained and is very patchy. Upon inspection, I found stain on the hardware of the fence and on the bricks wall of my home.

We contracted Klaus Roofing for some roof, flashing, and gutter problems we had on our home. The…read morepricing was considered good for what we were getting, or at least was considered a good price at time of contract signing. The crew that showed up at our property was David (Site Supervisor) and Ricky the head of the "crew". During the initial inspection we were told that a supervisor/Project Mgr. would be onsite all of the time the crew was there, and we later found out this is NOT the case. The crew to me seemed very disorganized and did things haphazardly with little to no safety in mind. We were told at the inspection that they would be picking up after each day and running a magnet for screws, nails, and sharp items. We NEVER saw that happen and there was very little effort in picking up after themselves each day! We presented a sandwich bag full of sharp items such as screws and nails to David, David told my wife he was going to issue her a gift card, but that never happened! The job was supposed to be a 2-3-day job and became somewhat of a nightmare that lasted 11 weeks. Initially they were finished on 8/13/2024, which there were many problems that not only myself recognized being in the project management business, but my wife also picked up on. There was a list of notable issues to be fixed that should have been caught during install. Most of the issues were bent or wavy metal on the facia boards and the way they terminated the metal at the ends was below standard and what I called "sloppy". Other issues included terminating soffit vinyl into an existing painted, crown molding that not only looked bad, but also presented as a future maintenance issue. Also, soffit vinyl was loose in many areas and still is. The crew came back to fix the issues and in doing so created other issues and damage to newer house siding vinyl installed. During installing the facia covering they found areas that the facia board needed to be replaced. I gave them the green light to replace the damaged facia boards, and this was a huge mistake on my end as the facia board that was replaced was found to be installed incorrectly later due to the metal NOT fitting on the facia board. They corrected most of the issues and the damage they did to our siding, but as they corrected, they made more problems with bent and dented metal on the facia boards and some of the soffits were pitched in a weird angle and didn't look right, which is why they were back on 10/22, but as they tried to fix the "weird angle" on the soffit they cut the rake board to shreds with an oscillating cutting tool (see attached pic of damage to the rake board). Also, on 10/22 we showed David a few of the areas that needed caulk, missing metal, and an area in the rear that the metal was bent (hammer blows) and the drip edge was bent up, which he admitted to placing nails in the drip edge to "hold it down". When David showed Ricky the dented facia metal, he became angry and said "f**k this" and walked away, I showed the issues to David and he told Ricky to go ahead and replace the metal, but Ricky was very apprehensive about replacing that facia metal because they had placed nails into the drip edge and bent it up and there was no way of making that right without replacing the drip edge and the facia metal! So, the final "nail in the coffin", no pun intended was from them to give us $200 off - WOW after all the time I had to take off from work at over $400 per day and the issues to deal with! We took the $200 off due to the fact we didn't want any more damage to our home and to end this escapade! I would not do business with Klaus again and the reason I gave 2 stars as some things were done correclty - gutters were installed correclty and all the roof and flashing work was done well, but due to the problems encountered with the facia metal and soffit I would not use them again!

I just had my roof replaced a few days ago and everything seemed above board until the old shingles…read morewere removed!!! I had a bid around $10K for the roof replacement with a side note that an additional charge of $65 per board would be required if there was any damaged wood. I was told I need a whole new roof deck because there were 1/2" gaps between the existing roof deck, no mention of any damaged wood. It's now my understanding the 1/2" gaps are not uncommon. The additional charge was $3,750, which is a 38% upcharge to my bid. I don't understand how this is legal or ethical. Certainly, that kind of issue could have been identified prior to the day of installation with a simple attic inspection. Although the workmanship was great, this has left a sour impression for me. Unless you are roofing savvy, which I am not, these are the gotchas that can create a volatile situation. This type of last-minute upcharge is what give the contractor industry a bad name. Shame on you, Kraus Roofing!!!

This company came to my house, without ladders, to give me a price on installing a gutter diverter…read more He used a drone, took a couple of pictures, then proceeded to tell me I didn't need a diverter - even though 4 other companies had agreed that was the solution - then tried to sell me a leaf filter-like system for thousands of dollars. RUN!

From the owner: Roofing and Gutter service providing quick turn around for residential and commercial projects. We…read morestrive to give you the best deals and savings along with top quality USA-made products and excellent customer service, satisfaction guaranteed. Serving the Southwestern Ohio & Cincinnati Tri-State Area. Local family owned and veteran operated.

I had some bad storm damage a couple years ago.... My insurance was jerkin me around not wanting to…read morepay it. Bone Dry stepped in and took over the fight with my insurance repeatedly contacting them, providing arguments and proof of why it should be covered.... Long story short, I ended up getting both my home AND my detached garage fully covered. I'm so very thankful to Bonedry for taking on the stressfull handling of my claim making sure my coverage was honored as it should be! My roof looks beautiful and I would recommend Bone Dry to anyone and use them again should I ever have the need! A++++! Ohh... And both roofs were replaced within a single day! Phenomenal!

Had a few roof leaks, needed repairs quickly. Process went smoothly. Very professional from the…read moreinspection, quote, finance and work. Would highly recommend. Cleaned up all debris.

We were missing a a number of shingles and heard Coldstream Exteriors provided quality service and…read moreworkmanship as well as working well with insurance companies. After talking to a few companies, we went with Coldstream for the estimate and ultimately the job. Insurance covered a few slopes, but not a full replacement, however we had them do a full replacement to get it done now and not worry about it again. Coldstream was in constant communication with us and the insurance company to try and get us the best value for what was being covered. After the job was completed their crew did an amazing job cleaning up, it was like they were never here! No flat tires for this neighborhood!

Good communication from the project manager prior to and during the project. A hardworking team and…read morebeautiful results.

Frisby's customer service and project management team did a great job of keeping us up to date and…read moreinformed on the status of our complete roof replacement. The booking and ordering process was easy and convenient (all done online). The only negative during this process was the extensive backlog of their project. I was surprised to hear how many weeks (4weeks I think) I had to wait until the work began. Once construction day arrived they got it all done in one day and left everything nice and clean.

I am baffled how this business is so highly rated. I would give zero stars if I could. I am in the…read moreconstruction industry, so when I asked questions about harder areas or transitions of my roof, I was shocked when no one at this company seemed to know what I was talking about. They sub out their work. It took approximately 10 months from when insurance was approved and they got the insurance payment to when they finally did the work. They are horribly unresponsive to phone calls and emails. The only thing that got them to finally come do the install was showing up at their office in person and threatening to cancel the job, which I now deeply regret not following through with. Now, about 8 months later, my roof is leaking like crazy at the chimney and surprise surprise, no one is answering their phone or emails or texts, which is convenient during the warranty period. Do NOT work with this company. At this point I probably would have been better off doing the roof myself.

Best price out of 5 estimates. The speed of installation, the clean up after and the…read moreprofessionalism of the crew made me a lifetime advocate for this company. Thank you!

From the owner: American Roofing Tech was established in 2014. Our company is licensed and insured. We pride…read moreourselves in performing excellent work to always accommodate our customers. We have skilled Tradesmen to perform all of your needs. We always go above and beyond to satisfy our customers. Our Insurance Specialists are ready to help you from start to finish to make your project easy and stress-free! Call us today for your roof replacement or roof repair!

Where do I start. My house was severely damaged due to a Contractor leaving my ridge line open…read moreduring a storm. DGK swooped in like they were saints and I used the to fix all the damage. They stated that they could have us back in my house by 18 December 2025 and if I pay 23,000 more work won't stop due to insurance. That did not happen. This issue started in July 2025 and DGK still had not finished my house when I fired them early February 2026. 7 months of them dragging my along. They would do very little work then ghost us for weeks. Ignoring text messages and phone calls. They kept saying they need more money. When asked to see invoices, purchase orders etc James Wocher told me that's not how it works. Really? I, the customer can't see where MY money is going. My final issue that set me over board was they neglected to put insulation in my roof during this record setting cold winter causing me to have Propane filled up 5 times now since December 8 2025. James stated it's not their fault and I must have a leak. I paid another contractor two months ago to check for leaks and weather my crawl space but James still won't take responsibility. Then more water damage was seen and DGK refused to send someone out to stop the leak instead stating I don't need their insurance information or license and bonding information. All required to be given to a client. After having MY insurance access the damage it was found that DGK did not install a proper ice and water barrier in the valley of my roof and since no insulation was in my attic the ice and water entered my home and destroyed more of my home. It was also identified that none of the insulation they did install is not up to code. The two vents they replaced for me in both bathrooms is also not up to code (not vented anywhere). This company is stealing money and not fixing what they were supposed to up to code. James claims the refund from the insurance for the 23,000 I paid belongs to them which is not even remotely theirs. I have not seen an invoice or anything proving they used all of the over 150,000 my insurance paid them. Do not waste money or time with this company. They also tried to instal a French door without insulating it. Really? There's plenty more to tell but I'll leave it at this. Update: James is again claiming false statements when all issues were identified by Insurance adjuster and licensed home inspector. I had to pay for the insulation myself which is over 5,000 dollars that was sent to DGK to complete. Where is my reimbursement for that. We will let the law decide who's in the wrong. All code violation are very real and the fact he chose to bash my review proves he's reaching too far on this. As for the ICE issue, we had three workers call us and threaten my family if DGK did not pay them for work done at my home. One stated they had no papers to be here is why James won't pay him then threatened to paint my house all black. I'd say I have a leg to stand on when it comes to that.

DGK provided quality work and excellent service in replacing our siding and roof. We had damage…read morefrom a hail storm. They were so helpful in dealing with our insurance company. I would highly recommend this company to anyone. They are also very reasonable with their pricing!

Due to improper installation we now have to replace the soffits. The gutter covers were installed…read moreto high which created a gap for water to run behind the gutters. This gutter choice has continued to be headache. This is not what we were promised

Ice and water running over outside of gutter onto walkway and foundation . 4000 dollars is a lot of…read moremoney for the mess i got . A shovel doesn't work on the ice build up you have wait for warm temp to finally break the ice loose remove

My parents hired this company for a full roof replacement, and they exceeded our expectations every…read morestep of the way. The team was efficient, professional, and the finished roof looks incredible. They kept the site clean and finished on time. Highly recommend for any major roofing project.

We cannot say enough good things about SWORD. They did fast, high quality work, helped us with our…read moreinsurance company saving us a lot of time and grief. They were able to come out and give us an estimate immediately after the storm damage was done. They left our yard around our house, cleaner than when they got here. The office staff was also very professional, kind and helpful. My husband is a home inspector and knows high quality when he sees it. We will never use another roofing contractor. We will continue to recommend them to anyone who asks. We are so happy with our new roof!