I received a call the day after Christmas, that my dog was howling in pain and couldn't get up. I…read moreasked if they could get him to a vet and they said no, I had to pick him up. When arrived they wanted to use ropes to lift him with due to so badly soiled. So we supplied our own blanket and carried him to car. He was in obvious pain, soiled, bleeding from mouth. He was immediately taken to animal hospital and advised had to be put down for fractured back and kidney issues. When asked for an explanation Randa immediately sent a refund saying upon my request, which was just for explanation. When followed up was told I can't sue because I signed a waiver, that it was my fault for boarding an older dog and not boarded before. I never made any accusations or asked for anything but an explanation. I'm so devastated I left my pet/family member in their care.

Been using Tailchasers for years! very dependable, honest and our pets love Kim and her daily…read moreemails!! Highly recommend them!

We are very happy and satisfied with Pal to Pets! Brad stayed overnight to watch my 3 dogs for 3…read morenights and they all did great! We had a couple meet-n-greet just to ensure our big dog will allow him inside, and everything went well including keeping our house as we left it. We will most definitely use this service again!

We used Brad many times in the past before we moved out of state and very satisfied. He is…read moredependable and really good with dogs. Now that we are back will give him a call so our dog gets daily exercise.

We're using Gemma's Dog House to clear our yard each week of our Golden Retriever's "fertilizer"…read moredeposits. She has been working for us for a month, is on time, and does a wonderful job of cleaning up the yard for us. We highly recommend if you're looking for a thorough, reasonably priced way to remove dog poop from your yard!

From the owner: At Gemma's Dog House in Bensenville IL, we offer top-notch dog walking, pet sitting, and puppy…read moresitting services. Our team is dedicated to providing the best care for your furry friends, with a passion for pets and a commitment to professionalism. With years of experience in the industry, we strive to meet the unique needs of each pet in our care. Choose Gemma's Dog House for reliable and compassionate pet care services in Bensenville.

Finding Chris has been a game changer for our beloved family dogs. Our dogs are high energy,…read moreroutine oriented, Velcro in nature-- we know they would not do well in a kennel overnight. However, we also have lots of out of town family and 3 active kids so we needed someone to be there with them when we couldn't. When we travel, It was important to us to find a caretaker for them that loved them as much as we do- and Chris does just that. Before we book any family trip, Chris is our first call. We look forward to his updates while we're gone and the dogs look forward to his snuggles. Highly recommend him for all four legged pet services.

Very very professional and caring for your pets…read more Christopher is the ideal pet caregiver. He's very professional. Goes over paperwork to protect his clients needs. Explains in detail what he is able to do for your pets. He cares and that's all I needed to know and see. His service is the one you need . Thank you again Christopher for caring for our (Baby Dog ). I believe his company is most affordable within close range and always on time.

This facility offers a solid range of services, I've…read morevisited Dog Play Care facility primarily for grooming, and my experience has been decent.Your experience may vary depending on certain factors. Staff & Service: The quality of service seems to depend a lot on the staff. Some team members are extremely kind and seem to have a great rapport with my dog, while others, not as much. I did have one incident where my dog was uneasy to a particular staff member, and since switching to a different groomer, I haven't had any issues. It seems like the experience can depend on the chemistry between your dog and the staff. Facilities & Cleanliness: The facility itself is clean, spacious, and well-maintained. I always feel comfortable with the level of care they provide in terms of the environment. They also offer events and activities. Boarding & Daycare: While I haven't used the boarding or daycare services personally, from what I've observed, the setup seems to cater to larger group play. My preference is for smaller groups, based on my dog's personality, so this might not be the best fit for everyone. It's definitely something to consider if your dog has specific social preferences.

This place is one of the best. I have taken my dog to several grooming places and I would highly…read morerecommend Dog Play Day Care for their service and price. It started with the phone call, Adriana was friendly and informative on services and pricing. When we arrived she was friendly, professional and great with our dog. The place is clean and parking is easy. I will be coming back! Happy to have found this place.

I loved Phil's Pup Camp! I took the obedience 101 class with my dog & he had recently graduated as…read morea K9 Good Citizen. I also enrolled my dog in the advanced obedience class and I love it. Phil is the most kind hearted trainer. He's very patient and explains all the exercises to you. My dog benefited tremendously from his class. Thank you Phil!

WARNING: I would not use this trainer. I would give zero stars if I could…read more ***Update to his response at end of my review. Very disappointing and alarming experience with Phil, the trainer/owner. I brought my 15-month-old Samoyed puppy for his first training session. My puppy is a sweet, friendly, loving dog who gets along with everyone. He is simply young, energetic, and still learning. The most alarming part of the session involved stairs. My puppy has never used stairs because we live in a ranch home, and Phil knew this. Despite my expressing concern, he forced my puppy to the stairs instead of gently leading, took my puppy higher up the stairs and then let go of his leash. My puppy jumped down at least six concrete steps onto a concrete surface and landed awkwardly on his leg. He was clearly frightened and panicking. I also had to tell Phil that he was standing on my puppy's back paw. Phil also knew that my puppy had been dealing with separation anxiety and that we had been actively working on it. When my puppy became excited and barked, Phil placed him alone in a utility/closet area. When my puppy panicked, Phil said, "There is the separation anxiety coming out," and then turned off the light and left him locked in the dark room. I also had concerns about the facility, including the availability and condition of drinking water, slippery flooring, and whether vaccination status was actually being verified for all dogs attending. Based on what I personally witnessed, I was extremely uncomfortable with the handling and training methods and did not feel that my puppy was in the hands of someone I could trust. I will not be returning or continuing training with Phil. MY RESPONSE TO PHIL' S RESPONSE: His response does not address the specific conduct I described or the reason I will never bring my PUPPY back to this facility. He explains his "general" approach to stairs, but that is not what happened. He knew my puppy had never used stairs. I expressed my concern. He took him higher up the stairs, and then RELEASED HIS LEASH. My puppy subsequently jumped down at least six concrete steps onto a concrete floor and landed awkwardly on his leg while clearly frightened and panicking. I also had to tell him he was standing on his back paw. Saying that he used this procedure with "countless puppies and dogs" does not change what he did to my dog. Likewise, his description of his training philosophy does not address the most disturbing part of the session. He knew my PUPPY had separation anxiety and that we had been actively working on it. When he became distressed after being isolated IN A UTILITY CLOSET, he identified it as his separation anxiety and then TURNED OFF THE LIGHT and left him LOCKED IN A DARK UTILITY ROOM WHILE HE WAS PANICKING AND AFRAID. Whether he characterizes that as an "unexpected consequence" (what does that even mean?!), that is exactly what I witnessed and is completely inconsistent with how I expect ANY puppy or dog with known separation anxiety or not to be handled. Regarding water and vaccinations, my review accurately described my personal observations and concerns at the facility and what I was and was not asked to provide. This review is not about whether he uses choke collars, e-collars, pinch collars, yelling, or leash corrections. I did not accuse him of using those things. The issue is POOR JUDGEMENT, HANDLING, and how Phil responded to a young, inexperienced dog who was frightened and whose known anxiety had been disclosed to him in advance. He refunded my payment, but a refund DOES NOT CHANGE what occurred during the session or my resulting loss of confidence in his ability to safely handle ANY PUPPY OR DOG. I stand by my review. I witnessed what I described, I made my concerns clear at the time, and based on that experience, I chose not to return.

I have had Sarah to the Rescue come to my home to feed my elderly cat twice a day several times…read more I am kept informed of the visits, and I am confident that he is well cared for. Highly recommend.

Omg! I seriously can't believe I'm the first review! Sarah is hands down the best with animals…read more When I heard she was leaving the downtown job to start a pet care business I was so excited. Animals are Sarah's passion. She was caring and conscientious from the first time she came over to meet our 'kids' (Bacon, George, and Qui) pics below! She asked about feeding, walking, sleeping, and overall quirks of our dogs. We rescue older dogs and they come with some special needs but mostly just spoiling. Sarah is so good at spoiling my only fear was our dogs would love her more than they love us. Lol! I can't say that was far from the truth. We are having Sarah again in July/August and I'm at ease booking our tickets because I know I have someone who will care for our dogs as well as we do and that's so nice!

We have been using Northbrook Pet Nannies for over a year and Melissa provides excellent services…read morein our home. We have a Bernese Mountain Dog and a French Bulldog - who are obviously very different in terms of both personality and their needs. This past 8 nights, one of her employees Jim stayed overnight in our home with the dogs. He texted me to let me know how things were going regularly and he seemed to genuinely love spending time with the dogs. Our Berner can be stubborn so I typically tell the dog sitters not to walk her, but Jim took both of them on walks daily in order to keep them out of the messy yard. We returned home to 2 calm dogs, without any issues! We joked that the house looks cleaner than when we left - he definitely took care of cleaning up after the messy dogs (which I don't usually expect!) Melissa is great in responding for last minute visits if we are out unexpectedly and now we feel that when it's time for vacation, we can go again without worrying about the dogs!

We love Northbrook Pet Nannies! Melissa and Jenna are wonderful people, and they love our dog…read moreIzzy. They are the most trustworthy and dependable people imaginable. At first meeting, you'll be struck by their warmth, kindness, and re-assurance. We were afraid to leave our new doggie when we went out of town, but they called us with updates and provided her with the best care. After trying a few different kennels, we are most happy and confident with Northbrook Pet Nannies. Give them a try, you'll be thrilled (and your pet will be too!)

Val and her company have been great! Our dog walker, Lauren, is amazing and you can genuinely tell…read moreshe loves animals! She always sends a sweet update and takes the most adorable pics of our pups. I highly recommend!

I have never used a pet service...now I will never use anyone else!…read more I have never had a need for anyone to watch and feed my cat (or previous cats) as I always had a friend or neighbor willing. However, this time I needed someone for my vacation and I was more than pleased. Valerie explained things wonderfully and made me feel at ease. Sherrie watched my cat...sent pics, videos, and left me updates for each day. She even let me know when something was "amiss" at my house (i.e. car in my driveway). She kept in touch and made me feel very comfortable. I was very happy with her and am so happy to know that she will be my primary. The price was way more reasonable than I thought it would be. I couldn't be happier with this first experience. (says I am in Hoffman....am in Palatine)