Dr.Shariati goes out of his way to help his patients. I had…read morean amazing experience and felt relieved after his treatment. I highly recommend him and I am beyond thankful for all that he has done.

Dr Shariati is the best doctor ever. He has been and still is my lifesaver... He is a man with…read moregreat character, and that means a lot....

Wait a minute! No,…read morewait 120 minutes! I usually go to the Irvine CVS for my Flu Shot, but I could not make it down there right now so I popped in here. In Irvine, you may have a 1 or 2 person wait of 15 -20 minutes. Little did I suspect that this minute clinic is a major hangout for the entire community! I checked in, and the computer told me that I will be seen in 1.5 hours. It had a long list of patients initials before me. I kept staring at it....I refused to believe that it was going to be more than an hour and a half for a flu shot. I thought it was broken. Then I looked around and like a busy doctors office, people were waiting, kids were running up and down and screaming. So I decided that if I have that much time, I am leaving--I have other errands to do and will come back before 1.5 hours and make some use of my day. And the computer tells you that you will get a text 30 minutes before your appointment. Perfect. I return 1.4 hours hours later--no text yet. Check the screen and I it says that my wait is still 40 minutes! OMG. They are still not ready for me. No problem--I go to the car and get my laptop out and come back, and sit in the waiting area and start to get some work done. 20 minutes later, I was called in. The Nurse Practitioner was very pleasant and professional. She gave me exactly what I was waiting for: A dose of the super powerful CVS Quad, Single Shot, Preservative Free flu vaccine (You doctor will not have these good ones because they don't want to pay for it--is the reason I go to CVS. I would get my flu shot at CVS if I was you.) Anthem paid 100% past 2 years. Blue Shield paid after I pushed them 3 years ago. Before I was able to tell her I hate needles! it was over. I almost could get one everyday. It was worth the wait. Now I am ready to meet the most germ infected individuals on this planet without worry.

The nurse there was rude. She started off with a short, condescending attitude. Definitely needs…read morebetter customer service. Would not recommend coming to this location.

The parking structure is right next to the main building, you are supposed to pay but if you're…read morevisiting concentra they'll validate your parking for free The physician doesn't seem to be very thorough, she checked by physically touching then told me it was strained Prescribed me acetaminophen and ibuprofen along with physical therapy sessions It's very routine and doesn't seem like they check much ...

Went to renew my medical card. I only get a year renewal since I have HBP…read more My card was gonna expire and had a few weeks left to renew. I went to this exact location since its close to my job. Did my physical, everything checked out fine. Then all of a sudden as the practitioner is finishing her paperwork she asks, "Have you ever had a sleep study?" I said "no" "Well you have a neck size of 17 inches and you have hbp so its required that I give you one, im only gonna give you a 3 month certification but you have to schedule a sleep study with your primary care physician" I get upset because im like why in the hell would you wait until the end of my physical to hit me with that curveball? It was bad enough the hell I had to go through just to keep my blood pressure under 140/90 then she hits me with that bull****? As im asking questions, she kept cutting me off before I could finish any of them. She knows that was some bull****. And im guessing they been doing this to plenty of commercial drivers whom im sure had the same questions. She kept blaming it on new DOT rules but talking to my other co workers, other concentra locations wasn't doing this. I would have loved to have known about the damn sleep test beforehand, that way when I came to renew my medical card I could have had everything already present so that way I could keep my year certification without running the risk of not being able to drive. If you dont have a DOT medical card, it is illegal for you to drive a commercial vehicle. Remember I only got a 3 month certification and it took 3 months to get an appointment with kaiser for a sleep study. I took the sleep study and found out I had mild apnea but they still gave me the cpap machine. I also come to find out at the same time that I had to sleep with the cpap machine for at least 21 out of 30 days in order to renew. By the time all that would be done, my medical card would been expired and I wouldn't have been able to work. The shit was such an inconvenience and stressful situation that I ended up going out on disability until I was able to gather enough cpap data to renew my medical card. All this happened thanks to this location. If you have a commercial license, stay away from here. A few of my co workers gave me a location where ill have to pay out of pocket but I won't have to deal with this inconvenience. This was a very unprofessional experience, won't be dealing with them again. With the way that was done, I'm wondering if theyre in cahoots with any of these medical companies that sell these cpap machines?

Love coming to Dr Paul's because you know you're going to be seen by a Dr, and not just any type of…read moreDr, an ER Dr. So he's seen everything and anything walk thru the hospital doors before. Not just an urgent care NP or PA or random family med Dr or whomever is on call that day etc. A legit ER doc with experience in everything! You can't beat that!

Dr. Paul's team was so gracious and kind when I came in with Vertigo, something I have never…read moreexperienced before. Everyone was overly accommodating and allowed me to stay for quite some time while the medication I was given settled. Dr. Paul also got me into the ENT within days due to his connections which I was so thankful for. We've been to Dr. Paul's many times for our family's urgent care needs and I was so grateful for their most recent help during a horrible experience with Vertigo. Thank you Dr. Paul and team.

I went in for employment tb skin test. I waited almost an hour and then they revealed they did not…read morehave anymore of tb skin test solution and was offered to take the blood test instead. I agree. I was told I'll get a call by the following week. I went in November 19th, and I didn't receive not ONE phone call. Thanksgiving came and went and then December arrived, I call them on the 1st and no answer. It rings and it goes to voice-mail. December 2, I finally got someone and was placed on hold to be hung up on, and then the following day, a receptionist answered. I told her my grievances, and she couldn't find my information on file. She said I'll receive a phone back. Today is December 10, and I didn't receive any phone call back. They are very unprofessional and unorganized. BEWARE OF THIS URGENT CARE

My second time here, Dr and nurses made my experience great! Service was fast and straight to…read morebusiness. I came in for my ear and thanks to Anna and Vanessa I can hear again. Very lovely ladies including the Dr..

The entire team treated me with so much compassion when I was feeling incredibly sick. The intake…read morenurse went out of her way to put me at ease, and the doctor was extremely knowledgeable and gentle. Thank you for the amazing service, Amy, Liz, Eric and Blanca!! Great work HIGHLY RECOMMEND

I've had consistently great experiences with Amara Broome She provides excellent care every time…read more She's very thorough attentive and reliable I truly appreciate how consistent she is in making sure all my concerns are addressed Honestly I often find myself wishing she was my primary pho Lawndsle is very fortunate to have her on their team

Had an allergic reaction and could not have been more thankful for the care I received.read more

I like the facility in general they have good doctors and in the past have had good results,..but…read morethere is one nurse practitioner there that is practicing that is terrible! Her name is MAHA REED if you go there make sure not to get her. She is very unprofessional and has terrible bedside manners and is very rude. I went there with bad stomach pain, and right away without even trying to figure out what's wrong she said you need to see a gastroenterologist. She did not even want run any tests I could see in her face when I told her I had a stomach ache She was like done with the appointment and wanted to move on to somebody else .I had to argue with her to get her to run some blood tests to try to find out what's going on and then when I asked for a prescription to soothe my stomach, she wouldn't even offer it to me. Terrible terrible. She's not willing to help you she is very argumentative and has total attitude! She does not listen at all to what you're telling her and offers no solution with a demeaning and rude attitude. If you notice she already has "multiple bad reviews on Yelp at this facility" The facility itself is great, but when you check in ask who your doctor is and if they say her name wait for a different doctor! You will be very disappointed if you get her they should fire her!! by the way this is the second time I had her and she was rude the first visit as well.

perfect customer service and Mayra was so wonderful and help me so much for everything and making…read moremy appointment very respectful

I've been attending my therapies every week. The receptionists are very professional and friendly…read more Dr. Rodriguez is very professional and has helped me a lot.

Fraudulent billing. I went in for the flu. They over billed my insurance $350 for a bunch of things…read moreI never had done. The front desk is very unfriendly. They make you do 20 minutes of online paperwork every visit, upload drivers license, etc. I use to like this urgent care when it was a neighborhood gem. Private equity bought it and now it's horrible! They only care about squeezing as much money out of patients as possible. So disappointing.

Poor customer service- front desk is supposed to verify and call my insurance if there is info you…read moreneed to obtain. I have accolade ppo insurance and paid a visit to Exer in Pasadena 2 days ago with no issues or questions. They didn't need a group number and I showed her my profile online and my online card didn't have a group number Lazy front staff and customer service. No one was in the waiting room either.

Front desk staff were the height of professionalism and helpfulness. Dr. Brown was helpful and…read morefriendly.

Nice staff, but failed to call in my prescriptions to the correct pharmacy and had the opportunity…read moreto correct it and didn't before the left for the night. Also, the doctor called me after the visit to tell me she just read my intake information and wondered if I should have had a Covid test. They were busy at all. No reason for these mistakes.