It's hard to believe it's been six years since Teddy first started going to Lucky Buddies! We joke…read morethat we're one of the "OGs" because we've been with Yesi since the very beginning--back when she was caring for pups through Rover, long before Lucky Buddies grew into the incredible daycare it is today. Watching Lucky Buddies grow has been such a joy, but what amazes me most is that their heart has never changed. Even as they've expanded, every dog is still treated like family. Teddy has been loved, cared for, and celebrated every step of the way, and there isn't a single person on the Lucky Buddies team that I wouldn't trust with him. They've truly become part of our village. From daycare and baths to transportation, check-ins, and walks, they've made life so much easier over the years. But beyond the services, it's the peace of mind that means the most. I never have to wonder if Teddy is safe, loved, or happy--I know he is. As I prepare to move away, one of the hardest things to leave behind is Lucky Buddies. I honestly don't know how I'll ever find another place like them. They've set the standard for what exceptional dog care looks like, and I will forever be grateful for the love they've poured into Teddy over the past six years. Thank you, Yesi, and the entire Lucky Buddies team, for loving Teddy as if he were your own. It truly takes a village to raise a pup, and I don't know how I would've done these last six years without ours.

I would strongly caution anyone considering Lucky Buddies for cat boarding. We used this facility…read morefor years, but our last two experiences were bad enough that I would never leave my cat here again. The cat boarding area itself has deteriorated significantly. On our recent visits, the room was dirty, visibly soiled, and smelled very unpleasant. For a facility that is supposed to house cats for extended periods, I found the condition of the space unacceptable. More importantly, during my baby's most recent stay, he was severely distressed while being handled by staff. When they attempted to put him into his carrier/bag, he defecated on himself and was returned to us covered in feces and visibly shaking. This was incredibly upsetting to witness. Lucky Buddies later apologized and acknowledged that he had been mishandled by their staff. What followed was equally disappointing. Despite repeatedly following up, I did not receive the updates or communication I expected regarding what had happened. While they apologized, there was no meaningful rectification, no clear explanation of what would change, and nothing that gave me confidence that the same thing would not happen to another cat. Poofy is still recovering from what was clearly a very stressful experience. We have noticed behavioral changes since the incident, particularly increased fear around handling outside the home. And now, after acknowledging what happened and apologizing for it, Lucky Buddies has deactivated my account. I find that response extremely troubling. Rather than meaningfully addressing a longtime customer's concern after admitting that their staff mishandled an animal in their care, their apparent response has been to remove the customer. Cats are not small dogs. They require calm environments, clean spaces, patient handling, and staff who understand feline fear and stress. Based on the condition of the cat room during our last visits, the lack of communication despite follow-ups, the handling of Poofy, and the way the complaint was dealt with afterward, I would not recommend Lucky Buddies for cats. We trusted this facility for years. Unfortunately, the standard of care we experienced during our last two visits was completely different from what we had come to expect. I genuinely wish we had stopped using them sooner.

Update for 2026. We got an email from Ed & Alex in January 2026 that they will no longer be…read moreoffering cat sitting services going forward and have shifted exclusively to dog sitting/walking. We are grateful for their service while they offered it for kitties, and are very sad that they will not be able to care for our cats anymore. We wish them all the best on their business going forward! Thank you again Ed and Alex.

Retroactively writing a review for Ed and Alexandra given that they no longer offer cat sitting…read moreservices. We have four Ragdolls and used Ed and Alexandra for about two and a half years any time we were going on vacation. It is so clear from our interactions with Ed that he loves animals, and our cats also grew fond of him. He always sent pictures and was extremely thorough detailing what was done during the visits and keeping us updated. We even had an instance where we needed him to assist with a virtual vet consult while we were away and one of our pets got sick, so they really went above and beyond. Rest assured that you can trust Ed and Alexandra with your pets and your home!

We absolutely love Santa Clara Wag Hotels and are so thankful to have a place we can trust with…read moreMaui! One of our favorite things is being able to check the cameras and watch him play with his dog besties! Seeing him socialize, have fun, and enjoy his time there makes us so happy. And the best part? Maui is always SO tired on the ride home and ready to knock out for the rest of the day We're truly grateful for the team's patience, care, and willingness to work with us to make sure Maui has a positive experience. Thank you for loving on our boy, keeping us in the loop, and making us feel comfortable leaving him in your care. It really means the world to us. We appreciate you all so much!

We cannot say enough amazing things about Wag Hotels Santa Clara. Our first beloved husky, Bolty,…read morespent his entire life going here, and it truly became his second home. When he passed at just 7 years old, we were absolutely heartbroken, but the compassion, kindness, and genuine support from the Wag Santa Clara team meant more to us than we can ever express. They didn't just care for Bolty, they loved him. And we felt that every step of the way. Honestly, I think Bolty had some of the best days of his life there... sometimes I even joked he loved it more than being at home with us. During one of the most difficult times in our lives, the team showed us such warmth and empathy. We are forever grateful. Fast forward two years later, we adopted another husky, and sure enough, he is obsessed with Wag Santa Clara too (must be a husky thing ). And we completely understand why. From the moment you walk in, you are treated like extended family. There is a level of trust and comfort here that is truly rare. We can leave knowing our pup is not just being watched, but genuinely cared for and loved as if he were their own. We've boarded our dogs here for years, and even the overnight staff, who you don't often see, show the same level of dedication, compassion, and attentiveness. That consistency says everything. We are huge fans of Wag Santa Clara and highly recommend all of their services from boarding, daycare, and grooming. If you're looking for a place that will treat your pet like family, this is it. Forever grateful

Nathan was awesome. Super professional and our cat loved him. He came over to meet our cat before…read morethe appointment. And he asked about the cats likes, dislikes, and hiding spots. He would feed and play with her, and then send us updates on how she was doing after each visit. Key pick-up and drop-off was super easy. Highly recommend Nathan to look over your pet if you are going out of town. I would definitely use his services again. This is much better than boarding because your pet is at home.

Nathan is professional, kind, personable and compassionate, and basically the best pet sitter ever…read more I appreciate that he took the time to get to know our cats and their likes and dislikes (ie. favorite hiding spots and habits). Our cats love Nathan and we would absolutely recommend him to anyone looking for a trustworthy and responsible pet sitter.

I have been bringing my dog (a 15lb shih tzu) to Colleen for grooming every 5 weeks since June…read more2017. After almost 5 years with her, it's hard to know where to start with this review. Colleen is incredibly kind-hearted and attentive. She always puts your pet's safety and comfort first. We spent time at the beginning of each appointment just chatting and letting my dog roam around her space, so he had time to get comfortable and Colleen could get to know us, our needs, updates, etc. At the end, she also gave me an overview of what happened during the grooming session (sometimes he can be a little troublesome, especially with his nails getting trimmed, while other times he is an angel). Colleen is a very honest and direct person, which may be off-putting to people who aren't used to that sort of personality, but I highly appreciate it. She is extremely knowledgeable and willing to share that knowledge to help improve your pet's well-being and relationship with you. Again, she does all this with kindness, respect, and patience. We had a regular recurring schedule with her, but whenever there was a holiday or I had to leave for a trip, Colleen was always flexible and accommodating with adjusting our appointments or open to having my friend drop off my dog to her instead of me. Our appointments were usually about 1.5 hours long (15-30 mins of which were spent talking), so I often went to Big Mug Coffee down the street on El Camino (also highly recommended) to wait out the grooming session with a coffee and pastries. Colleen is incredibly passionate about what she does. She almost always gave my dog an extra cute little bandana or bow tie (which she makes herself!) after every session, and one year she also gave us an adorable personalized Christmas ornament. It really just told me how much she cares. I was so sad when I finally told her that we were moving, and because of Colleen, the next groomer that we have to find will have a very high bar to meet.

Colleen deserves 10 stars for the fabulous job she has done with our 10 year old Pomeranian,…read moreAshley. Here's the story .... Like most Pom's, Ashley started out with a beautiful, thick coat, requiring a good amount of bathing and brushing, to keep her looking her best. Over time, with a house full of small children, and other obligations and distractions, I did not keep up with the grooming enough, and so she started to get her share of matted hair. Then, when she would get a bath and I tried to brush her, it got to be painful for her. My sweet little Pom started to become Cujo, every time she saw a hair brush. Not good. Finally, I decided to take her to Petsmart in Milpitas for "professional" grooming. Their solution was a complete disaster. They shaved her, sparing only a mane around her face, making her look like a little lion. This is completely inappropriate for a Pom .. but that was the least of our problems. Serious skin.follicle damage prevented her coat from properly growing back in. My vet even tested her for health issues, thinking she might have a nutritional disorder. Another local groomer did their best for her, but still her coat was quite thin, and really had lost its original beauty. I pretty much accepted things as they were, but would never encourage others to shave a Pomeranian. Frankly, I feel like the shop that pulled this number should have their license yanked. As I got busy with work, my dear wife started to make the runs to the groomer every six weeks. She had a less than ideal experience with the groomer I had been using, when she drove in rush hour traffic to drop the dog off for an appointment, only to learn that something had come up and so they needed to see the dog another day. My wife had had enough, so she decided to seek a groomer who she felt might our needs better. She came across Colleen and Lovin' All the Babies. Colleen made sure that we checked with our vet to be sure there were no health issues contributing to the damaged coat, and used her experience and gentle products, helped Ashley to regain her beauty. If someone looks at a photo of our dog from a couple years ago, they probably would not believe that it is the same dog seen today. I cannot thank Colleen enough for all she has done for our dog, but I do urge others to support this wonderful groomer.

Stacey is simply excellent. Easy to work with, reliable,trustworthy and polished…read more Reasonable cost also. And my dogs lived her too. Highly recommended.

LoUber pet is great! We take our dog there for boarding and daycare on a regular basis and Stacey…read moretakes great care of her. My dog loves to hang out at stacey's. Sometimes she doesn't even want to come home:). Highly recommended!

4 Paws Professional Pet Care is a hidden gem in Santa Clara County. Forget all the worry about…read morewhere to board your pups, and book this crew of Pawfressionals! I have used 4 Paws for about a year, and I have received quality service every time. Danielle, Bianca, and Tiffany pay extra attention to feeding instructions. I love their "right at home" philosophy that works great for my indoor pups. We tried the other large business pup boarding warehouses, which subjected our Schmoogies and Mae Mae to cold concrete walls and floors, and limited daylight. They would often return to us shaking and anxious. I don't have to worry about that with 4 Paws. Our babies return to us smiling, relaxed, rejuvenated, as if we never spent a day apart. Trusted professionals. Serious pet lovers. Brilliant business model! Book your pet boarding needs with 4 Paws #ExclamationPoint

4 Paws Professional Pet Care is in the name! We love and trust leaving our fur babies with Bianca,…read moreDanielle and family! When we are away, our fur babies are at home! I recommend using their pet care service any day!

I have a cat, and he was still alive when I got back home!…read more But in all seriousness, communication was super clear, I appreciated the detailed reports on each visit including photos, my cat seemed happy enough in the photos I received during the cat sitting visits, and he was totally normal at the end of our trip. My instructions and details (e.g. where food is, dishes, etc.) were followed appropriately and came home to a totally normal situation, which is exactly what you want from a pet sitting service. Will definitely use them again!

I first used Eden's Best Cat Sitting in 2021, when they served a more limited region. I was…read moredevastated when I had to move out of the area of service. However, I reached out again in 2024, they had expanded their area, and I was so glad to be back!!! Stephen's team is exceptional, they follow instructions to a tee, and always go above and beyond when it comes to making sure my cat is cared for. I recently had an unexpected hospital stay and the way they were able to give me peace of mind, I will truly never forget and always appreciate them for that. Booking is very straightforward, invoices are easy to read, and payment is simple. All of it is taken care of in the client portal on their website. I would 100% recommend this service to anyone in the South Bay looking for a reliable team of animal lovers who can give your pets the care and love they deserve when you're away!

We had overnight for 4 nights two dogs a fish and 4 birds they are great all my animals we're happy…read morewhen I got back from my vacation and I will definitely be calling them again for my next trip.

We had such a great experience with Dog Duty in Campbell! Catalina, the owner, was incredibly…read morehelpful and accommodating, she made a last-minute weekend dog-sitting request happen with ease. Our dog's caregiver, Diane, was absolutely amazing! She sent regular updates and adorable pictures throughout the weekend, which gave us such peace of mind. It's clear that the Dog Duty team truly cares about the pets they look after. We will 1,000% be using Dog Duty for all our future pet-sitting needs! Highly recommend!

We had Lazarus checking daily on our two dogs and cat, everything went very well. I would recommend…read morehim to everyone.

From the owner: Daily drop in visits In-Your-Home, Overnight stay, Dog Walking,read more