Dr. Bradley is the best in Central Florida. He's kind, warm, compassionate, extremely knowledgeable…read moreand a great listener. He takes his time because he actually cares. Thank you Dr. J.

Great communication, engagement and attention to detail with a patient…read more I have heard about this model starting to appear across the country for doctors and had some apprehension to the idea. However, after the experience first hand, I believe this is an outstanding approach and much different from the model where they task doctors to see hundreds of patients and charge as much as possible. This membership model is affordable, but more so my new Primary Care Doctor at Family Tree Primary Care took time to go over all my concerns as well as what she wanted to go over too in great detail. I did not feel rushed and I did not feel like another number. Everything was clearly explained and the discounts for a wide variety of services ranging from bloodwork to scanning, medications to other tests are outstanding. I believe this model of patient engagement, connection and authentic concern for health and wellness is a great alternative to the popular and less effective primary care model that is out there. To me, this is the future of patient care, where a patient is cared for as the individual person.

The entire staff makes you feel welcome and secure in their knowledge if your care. Highly…read morerecommend Dr Patel, the PA's, and entire staff. I feel fortunate to have found this practice and their level of care. Linda Bell

The wait times are egregious. Dr. Patel is almost never available himself. The split is more like…read more90/10 seeing the nurse practitioner instead of the doctor instead of a 50/50 split as they said it would be. The staff is sociable enough, but that doesn't make up for the wait times. Just to drop a urine sample, the wait was over twenty minutes. They keep the collection kits in the bathroom, we didn't even need to see a practitioner to drop the sample and still they kept my mother waiting until she was nearly ready to have an accident.

I would like to share a concern regarding the prescription authorization process at the Oviedo…read moreoffice. I submitted a prescription request on July 15. Although my physician approved it, the insurance authorization paperwork has still not been completed as of July 21. During several phone calls over the past week, I was repeatedly told that the technician responsible for insurance authorizations has been busy seeing patients and will complete the paperwork when they have time. I understand that healthcare offices are busy, and I appreciate the staff's efforts. However, relying on spare moments between patient appointments to process insurance authorizations does not seem to be a sustainable system. It has delayed my medication for nearly a week beyond my physician's approval, causing me to miss the scheduled start of my treatment. Fortunately, my medication is not life-threatening, but many patients depend on timely access to their prescriptions. I hope you will review the workflow at the Oviedo office and consider allocating dedicated time or additional staffing for insurance authorizations so that patients can receive the medications their physicians have already prescribed without unnecessary delays. Thank you for your time and consideration. I appreciate your attention to this matter and hope it will help improve care for all patients.

Excellent Dr. Dr actually practices what he "preaches ". He takes the time to listen. Staff is…read moreawesome.

If there was a 6 star I would have selected it. Sylvia, the office manager is incredible. Kind,…read morecaring, follow up, the office was nicely kept, safe and clean. The doctor, amazing! How can I thank this staff for all that they do for my family? This was my first visit, and my experience was nothing less than THE BEST. From the minute we called to make the appointment, to the professionalism of the office staff, and then there is SYLVIA. My goodness, what a pro at everything from billing, appointment setting, advisement on paperwork, rescheduling, insurance,...you name it, she knows it. The entire time with a smile on her face and a positive attitude with everyone in the office. LOVE this office, this physician and this experience! Thank you! Thank you so very much.

I must apologize for my past review Dr Hassan is fabulous he pays attention and if something…read morebothers you he definitely rules things out sending you for X-rays,bloodwork I can't say anything but good things about him and his office staff Silvia is an angel she has patients of a Saint I HIGHLY RECOMMEND Oviedo primary care.

Moved to this physician's office a good couple of years ago and see Gretchen. She's always been…read moreprompt, detail oriented, and does not rush. How refreshing for a doctor's office! Would highly recommend to others - and i have!

I would never say that I "enjoy" going to the doctor, but the staff at Central Florida Family…read moreMedicine definitely make the experience a much better one! Nancy at the front desk is super friendly and always has a smile on her face. Dr. Coupland really takes her time with each patient - she's thorough, listens and discusses everything, and never rushes. It's great because you feel important, not just another "ticket at the deli counter," but it makes the wait longer than you want, especially when you're sick and don't feel well. Gretchen and Pam are both Nurse Practitioners and whom I normally see. I see Gretchen more than Pam, but I honestly love them both! They are younger, energetic, personable, and treat you like a person, not just a patient. If you are looking for a new general practitioner and are in the area, I'd HIGHLY recommend this office! I've converted my whole family and several of my friends and they are thrilled with them too!

Be Aware, I was charged for things I did not expect. I went in for my annual wellness checkup and…read moreapparently talked about my health and that was out of scope of the wellness checkup, SO SHE OR HER OFFICE BILLED ME EXTRA FOR AN OFFICE VISIT ON TOP OF THE WELLNESS CHECKUP.

Both of these ladies are fantastic doctors. Dr Lugo is new with the practice and I have been…read moreseeing her for my annual checkup. I have also seen her with my elderly parents whom love her as well. She specializes with the elderly which is a big plus for me! Her nurse Leslie is friendly and makes you feel right at home with her bedside manner. The entire front end staff is friendly and always answers any questions I may have! Another plus is when you call in you push a number and actually get a voice on the phone instead of 1going through 15 other options to choose from!

I had gallbladder removal from Dr Brian Dessify yesterday. I give hospital, Dr.Dessify,…read moreanesthesiologist , everyone in the operating room and all the nurses a A+ I have never been so well cared for in any hospital it was my pleasure to go there. I was home from hospital at 2:30 yesterday and I was out grocery shopping today . I feel wonderful. now that I have been to the best , I wouldn't want to go to the rest. absolutely fabulous. Jane Clark

Dr.Mosch is one of the most thorough docs I have been to in a while. I was going to other oviedo…read moredoc but really got tired of just being given drugs and having med assistants finish appt while doc walked out several times. Dr.Mosch is very knowledgeable and will refer to specialist if needed or asked. Staff has been good to us.cyndi is harsh at times.. Jen is great at referrals, Debbie,lori, Melissa have done a great job too. Catherine and Jordan are good PA's

am getting older and sometimes things are hard to talk about in the doctors office. The triage…read morenurse Stephanie made my last 2 visits to the office very relaxing with her demeanor and great attitude! I look forward to my future appointments! She followed up the day after of my last appointment and that made me feel very cared for! Thank you making a sensitive subject easier to discuss. Signed Not a kick boxer - DH

I see Natalie on a regular basis, and she goes over my meds with me along with how I feel…read more Dr Patterson is an excellent, caring physician, and can get in for emergent care.

I hear this was once a real family practice with doctors who cared, but it is not anymore…read more It is now staffed entirely by nurses, and if you want, you can do just as well at CVS Minute Clinic. I haven't seen Dr. Rocker in 3 years. The last straw was today. I arrived at 8:36 a.m. I wrote my time down as 8:30, but I was wrong, it was 8:20. I pleaded with them, could I stay and get worked in?? I fasted all night.?? They asked me to reschedule for a MONTH OUT. That's it. They did me wrongly by denying care like that.

Love this family physicians office. We have been going to this office for over 26 years. We…read moreoriginally had Dr. Jeffrey Rocker as are PCP. He eventually wend over to MDVIP, which was very costly. We stop using his service, but stayed with the office. We both currently have Nurse Practitioners and don't mind at all. They are very capable of handling what needs to be done on office visits. The office staff is also very professional all the way from entering in at the front office. If you need bloodwork done, they also are friendly and done professionally as well. Office Manager and insurance questions are always answered in a professional manner. They ALL take the time out for us if we have any questions. Great office and staff. I would recommend them to anyone who is looking for a PCP.

Dr. Ryan is a fantastic doctor who is incredibly knowledgeable. He is an attentive listener who…read moremakes well informed decisions which have helped me greatly over the years!

Dr. Ryan listens; he's supportive and he doesn't push medicines unless he really believes it it…read morewill make a difference.