ZERO STARS. Absolutely avoid this contractor!!! In addition…read moreto our experience, we became aware of other similar concerns reported by homeowners and observed patterns in online reviews, including Yelp, describing issues such as shingling over rot, ignoring underlying problems, and cutting corners. For our project, they failed to pull the required permit and it was only discovered when we looked into it after some red flags. We confirmed the permit was never pulled directly with our township, which indicated this has been an ongoing issue they have encountered with this contractor. We also spoke with other local township offices and reviewed public permit records in nearby areas, where we found additional properties associated with this contractor that did not have permits on file. They subcontract jobs out--sometimes posting and looking for crews in Facebook roofing groups--and had limited oversight of what was happening on site. As a result, the work on our house did not follow shingle manufacturer installation guidelines, did not comply with Michigan building codes, and they installed new shingles over an improper base without removing the old roof down to the deck for inspection. Without our permission and against Michigan building code, they notched our trusses during a minor repair, causing structural damage that will need correction. They also attempted to charge for work that was not completed. When we raised these concerns with the owner and provided proof, he denied the issues, insisted the work was "up to code," and was dismissive. He claimed he would pull a permit and get the roof to pass inspection--but he never did. We subsequently hired an independent building inspector, who confirmed multiple violations of Michigan building codes. We were forced to hire a lawyer and dispute the charges with our credit card company. As a result, we now have an unpermitted roof that must be completely redone, along with truss repairs. Do your homework: check reviews, confirm who will actually do the work, get everything in writing, and make absolutely sure the contractor pulls the required permit. We were fortunate to be home during the project and document everything that occurred or we would have no idea what was under our roof. We trusted this company and had a negative experience. STONGLY recommend choosing another contractor. DO NOT USE FOR GUTTERS EITHER.

If I could give this company a zero I would. Do not hire them. They give you a very low estimate…read moreand then do a really bad job of re-roofing your house. I had to have a new roof put on after the ice storm. They did not take out a permit so there was no inspection. Emmet County opened up a investigation so an inspector came out. He confirmed that they had not done a good job. I messaged the owner three times last month with no reply. I finally called and a man did come out and went up and said that definitely there were things done wrong and he would be coming back to fix them with the inspector. He didn't know when so I'm going to have to call them again to get a timeline. Do not hire this company.

Ruth and Mark were absolutely fabulous with our butcher block! We gave them the measurements and…read morethey made our craftroom complete and it looks amazing!!! Thank you so much, we appreciate what you did for us. Danny and Monica!

Beautiful island top! Not only are we pleased and impressed, so is the builder responsible for…read moreinstalling it. Outstanding workmanship and quality. Great product, service and competitive pricing.

Fast and friendly service! A job well done! Very satisfied! He came out the same day that I…read morerequested service and completed the job. Highly recommended.

Does great work and exactly as promised. We had a large job and the work was excellent. I would…read morerecommend this service to anyone for and help

Very unprofessional. I would give negative stars if I could. Gave us an estimate to do some tile…read morework. We accepted the estimate and he set the dates for the work. Eric never showed up to do the work. I called him and texted him but he never showed up. He finally returned a text a week later and said that he decided not to do work in Alpena. Fine if he does not want to do work in Alpena but should have been after he honored the commitment he made to us. Rude and unprofessional.

Brandon has done my lawn and snow removal for years. Always dependable, honest, and does a great…read morejob! One of the best!!!

It's July 27. They only been by 3 times this year.... Not consistent snow removal either. Do not…read morerecommend

They went above and beyond to get the septic service tested on my new house so I had a peice of…read moremind.

We called urgently to get our septic tank serviced. We were having issues. The techs were…read moreknowledgeable and able to explain everything clearly and concise. So greatful for them. Highly recommended.

Ray and Jerry are both very responsive and great at what they do. We have used them for well over…read morea decade at 2 properties and have always been happy with their work. Highly recommend

Had some serious issues with my wood boiler this winter. Manufacturer's local reps are too busy…read moreselling and neglect their customer's service needs. Alpena Supply recommended Henry Heating Co and I called. Mr. Henry called me twice to make sure I was being taken care of and Jerry came to save the day. Jerry was such a nice guy and extremely knowledgeable regarding the boiler. Found some serious issues with wiring, replaced a few parts and made sure I understood it's workings. Will definitely use again!

Brian did incredible work in getting our bathroom back after the ice storm. He was fair,…read morecommunicated clearly and got the project done in a timely faashon.

Brian and his crew did an excellent job remodeling my bathroom and kitchen. Top notch workmanship…read moreand attention to detail. Highly recommended.