Kelli always does great on my hair and Serena on my lashes!!…read more All the ladies at the salon are super nice and welcoming

Thought I got lucky and found a last minute appointment for myself and my kids. Asked for a comb…read moreover fade for my son. (Pretty common haircut nowadays) Complete fail!! Uneven, crooked lines, just not close to what was expected. She (teresa) seemed very unenthused and unmotivated about cutting my kids hair. Now I must go try to repair and make the best on my sons hair before the wedding this weekend. Idk bout the rest of the ladies cutting hair there, but I would NOT recommend her.

Elise has done my hair for a long time! She does a great color and cut every 4 weeks for me. I…read morefeel fabulous when I leave!

My appt was cancelled by "the system", the nite before. What happened to "customer service"? Won't…read morebe going back.

Horrible customer service. Owners defensive, no room for…read moreimprovement. Go anywhere else but here. Recommend barbers house, Rowlands, infinite fades. Stay away. You will regret it!

I've been a loyal customer for more than 2 years. I tip 25% on top of the charges every time…read more I made an appointment for 1pm. I was across the street picking up a prescription earlier in the morning so I swung by to see if they were busy or not, thinking maybe I'll get one sooner if they're slow. They were not slow, so they said to come back. I drove home to Leavenworth. I came back for my appointment but accidentally came at 1:45 (thinking my appointment was at 2pm). They let my know I "no showed". I asked why they didn't call. They said they don't call people they just mark them no show. I said "well it's clearly not like me to not show up, would have been nice to call" The lady hair cutter asked if I wanted to have her cut me, or wait for the male cutter. I asked how long the wait would be, she said 30 minutes, and I said "okay" and was sitting there patiently waiting using my phone. The male hair dresser calls me over 2 minutes later and accuses me of being mean to the lady hair cutter. I asked him how I was being mean and he could not answer me. I told him that I was sitting there patiently waiting, and that he's causing a problem now for no reason. He raised his voice, and I told him that he's the one causing problems, and again reiterated that I was sitting there content to wait. I'm not sure why he called me over just to yell at me when I was patiently waiting. They both yelled at me that I should be apologizing to them for being late. I told them it was an honest mistake. Who do you think you are to demand a customer apologize to you for being late? Life happens. I let him know that I won't be spoken to like this and told him I would find a new hair cutter. How dare you? I have been loyal to you for 2 years. I have tipped you hundreds of dollars that I did not have to tip. Learn some customer service, my experience today was wildly inappropriate and the business owner escalated things for no reason after everything was fine. Re: business owner response. Again, how exactly was I mean? Your wife or sister or whoever that is thinks I was mean because I said "okay"? What else am I supposed to respond with, when asked if something is okay, other than by agreeing and saying "okay"? You can't even articulate what I allegedly did wrong. Edit 2- Dude I was never rude to your wife. I was on my phone. She asked if I wanted her to cut my hair or if I wanted to wait. I've seen her ask everyone this question over the past 2 years. I asked her how long the wait would be. She said 30 minutes. I said "okay" and then went back to my phone. How in the world do you consider this rude or mean in any way?

When I got their I showed my hairstyle (Silvia) the haircut I wanted and how I wanted to styled, i…read morealso told her and showed her I only wanted a little trim and some layers she said okay but the second she was started cutting she had cut way more than what I had told her she also did not do the layers at all all she did was snipit at the bottom and I had also asked for curtain bands and what she gave me looks like I had cut it my self in a straight line, now I don't know how the other people are that work their but this is the second time I have gone and I am still not happy with how it tur out

Lisa is an excellent stylist. It's always been tough for me to find stylists since I've lived in so…read moremany places and my hair has been too much of a challenge for many. I'd say Lisa is one of the best, if not the best I've ever had and I'm 82 years old!

I have gotten great service from this salon and really nice hair cuts. I even get a senior discount…read moreand a coupon for a $16.99 hair cut the next time I visit on a Sunday.

Great customer service by the manager. My son got his hair cut a day their internet was down & I…read morecouldn't us the pre-paid haircut card I had bought. Instead of making me pay cash, she took down my name & number and trusted me to go back in a few days later to have them run the card. THANKS! I just love good customer service!

It happened to be very quiet that day Excellent proprietors. Relaxing "first" for me after wife's…read moreinitial raves. Maybe it was Because we weren't doing anything with polishes or glues, but there were no noxious odors.

They are absolutely amazing people, they do everything perfectly their nails always come out…read morelooking amazing I've been going there since I was little they always have music playing and it's always a good vibe while you're there

Love this place! Super convenient and friendly service. The lady is super nice and easy going. She…read morealways does really good on my eyebrows, I feel so confident after her service. I have brought family and friends to her and they loved it!

The woman didn't do a good job on my eyebrows. I've had my eyebrows threaded before so I explained…read moreI liked to have them cleaned up. But my eyebrows I. The middle wa messy, my ends of my eyebrows werent cleaned up. I was upset with them. She was too quick, didn't really pay attention to my needs. Rather go back to waxing at Supercuts.

Rick cut my hair back in June, and it was one of the worst haircuts I've gotten in awhile. His shop…read moreis decorated with American memorabilia and lots of guns with signs about the right to bear arms, etc. that's cool if that's your thing, but it is not mine. So instantly I felt uncomfortable. It's a small one chair shop. He's been cutting hair for a long time. But the cut was messy and too quick. Rick does cash only as well, which was a pain because I had to go withdraw cash after the cut and then come back to hand him the $20. Rick also had some unnecessary foul language and inappropriate comments, which didn't add positively to the experience. At the end, he didn't even attempt to clean up the loose hairs, which annoyed me (maybe he was pressed for time because of the next guy?? Not sure). I think ultimately, I just felt like another head of hair to get through.

Good haircut and excellent conversation. Thanks for making time for me on my family's way through…read moretown!