This is a modern GPs surgery in Howden.Wallsend. I have used…read morethis surgery since moving from another area a few years back.It's like a breath of fresh air compared to some doctors surgeries. I cannot complain about the service I receive from here,it has always been the best on offer. There are no nightmare receptionists,customer care seems top priority and everyone is treated with respect and warmth. The building is light and airy and very welcoming and has an open reception desk.There are lots of self help and information leaflets available and a notice board area.Plenty of comfortable seating,a childrens play area and toilets. They offer a physio service at the surgery should you be unlucky enough to need it along with the usual health and support clinics.There are plenty of staff to help with queries ect and the whole surgery seems so well organised and the staff efficient and well trained. Always five star service here.

I have just read the review already online and I agree with it 100%. It says everything I would…read morehave said had I written a full review. My husband and I have both used this surgery for many years and have never had reason to complain. It is important (when you are 70+ and 80+) to know you will see friendly faces when you have reason visit the doctor.

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I have been registered with this doctors for almost a year, All of the doctors in this practice are…read moreabsolutely fantastic and will help you to under stand anything you need to, and also assist you in progressing to becoming well again. They are there to help and they certainly go out of their way to help. The practice is fairly big, has a selection of toys for children to play with whilst you wait, the receptionists are lovely and friendly. There is a selection of magazines and papers to read whilst you wait but don't get too comfy as you won't be waiting for long!

I have always had an excellent level of service from this surgery - alot more helpful reception…read morestaff and doctors who take the time to talk to you. I had a much different experience in Leeds where you had to wait at least 2 weeks for an appointment and once you got to see a doctor they were already writing the presciption before you entered the room! - So i really appreicate the service from here. It has recently merged with the doctors behind it and so have moved to the larger building behind but thsi move has been well signposted.

The health centre or clinic is located behind the top end of Bedlington Front Street, beside the…read morelibrary. There is a private car park with many spaces available including two disabled spaces very near to the entrance. There is also a carpark adjacent to the clinic. If you are driving to the clinic take the road leading up the bank alongside the entrance side of the Netto store and take the first right. The clinic has two sets of sliding doors which open automatically and which provde easy access for disabled people and those with prams. Inside there is a small waiting area with soft chairs. There is a small area especially for childen where they can play with books and toys. There is a reception desk at the left hand side with a small window where you can talk to a staff member to make appointments etc. The clinic now has a self check in service if you have an appointment with a GP or nurse. This works electronically and is located at the farthest end of the room after you enter. When the doctor is ready to see you your name comes up on a electronic screen mounted on the wall. This beeps when the name changes. I find this a little invasive and a bit of a challenge to privacy but it saves the staff some trouble. The doctors rooms are located in a maze of corridors. Sometimes the doctor will leave the door open or greet you in the corridor. There are mostly male GP's but if you are a female you can sometimes arrange to see a female doctor if it is an intimate issue.

This surgery covers a wide area and does so admirably. I usually see Dr Little who has done wonders…read morefor me in the time I've lived in the village. Christmas gone Dr Reynolds personally treated me for some considerable time as my COPD had me in bed for most of the holiday until I saw Dr Reynolds for an emergency appt the 1st day after christmas.He spent quite a few hours over 3 visits in 4 days to get me up and going again. I shall be eternally grateful for that. Dr Reynolds and Dr little are indicative of all the staff in this surgery and Stillington is a very lucky village to have their presence. Ray Cooke.

Park Lane surgery is friendly with a well trained staff to take blood, do ecg's etc. For…read morecontraceptive issues other than the pill you are refered to the hospital however. Sometimes you can make an advance appointment for routine appointments eg prescription reviews but some days you can only call on the day which is hopeless for those who work and are non-urgent. Doctors are friendly and Dr Little, Dr Dewhirst and Dr Reynolds are definitely the most attentive and confident. There is a pharmacy within the doctors that does up the prescriptions.

Always had good service on rare occasions needed to see GP. Baby clinics are run from here. Limited…read moreparking but large waiting room. Waiting room has a electronic name board system. No separation of reception to waiting area so some loss of privacy