Everyone here is very professional and caring ! I always receive great service ! Love their sales always take advantage of them because they do save you money! read more

I been going for years and the ladies that work there are the best. Always talk You threw anything you get

I've been going here off and on for years. I believe they have a great program and ideology. You "will" lose if you stick with the plan. I love the new Western location which is a much better atmosphere than the prior location and you'll find it is attractive and appealing. The staff is friendly and the doctor is very encouraging! I would recommend you try a better weigh when seeking help with losing unwanted pounds! read more

Does not honor appointment. If they are running behind or over booked you will not be seen.

I was in and out in under 30 minutes, the staff was professional and polite. I couldn't have asked for a better service today.

every employee there is great. Great Care, the office is clean and spacious and the type of care they have for each patient is awesome.

All is good until you sit there for an hour or longer to be seen. I went for a promo. I went for three months and picked up medicine for a month. The last month I was told that I was not able to come one time a month. I was advised that due to the limitation of the medications, I had to come in every week. I don't have 3 hours a week to go pick up my meds. read more

I've been going to A Better Weigh for a month now & I'm down 10lbs.. staff members are friendly, very informative.. I plan to continue with the service while on my weight loss journey.. read more

This review is about Teresa . Teresa is a very nice and caring person , she always motivate , encourage and congratulate me on each and every visit . I am so greatful she is employed there , she is caring and compassionate to the patients. I feel as if she really enjoys what she does . Keep up the excellent work. Beverly read more

If I could, it would be 0 stars.. my sister and I waited for hours to be seen over 3 hours.. to the point the assistants were walking around because there were nothing else to do. That nurse S. Iuhn on 01/04/21, was extremely slow. One of the assistants said is because so many new patients. Ok, however if you know that there would be a mass amount of new clients and pre existing patients then A Better Weigh should do a better job by getting more nurses at the 95th location. I have never experience such disrespect for consumers. I would never recommend this location. I usually go to the Northside loc on Sheridan which is up the street from my house and had never experience anything like this before. Terrible! Terrible! HORRIBLE!!! The amount of people waiting was ridiculous! In the clinic...in their cars. Terrible to be that slow.. THE 95TH LOCATION NEEDS MORE HELP AT ALL TIMES!!! read more

I lost 30 pounds in 30 days I loved this experience and it's not just something to say I am a living witness of SELF IT was th THE BEST Thank you so much read more

The staff is very nice polite helpful and so friendly from the front desk to the nurse

I'd visited this business when they were still on 95th St. This morning, I made it a point to come early before they got busy. I arrived at 845 and waited for them to open at 9. I was buzzed in, signed my name, and took a seat. The young lady checking people in called the first name on the list and as they stood up to approach the desk she loudly asks what they were there for. *I cringed because * The woman responds and the young lady tells her she can take her seat and someone would call her back shortly. The young lady continues to do this as she goes down the line. She gets to me, pronounces my name wrong (it's Whitney btw) and asks if I'd ever been there. I stand up and approach the desk because why would I shout. I let her know that I had been there before but it had been a while because I had been going to the location on Sheridan. She then tells me I have to pick a location and stick to it. I explained that one was close to work and the other close to home so I had been doing what was convenient based on their hours and mine. She repeats that I have to choose then hands me registration paperwork to complete. I sit down and complete the paperwork and bring it back up once I finish. She then asks what I'm there for to which I reply 1month of medication. She asks for my ID and then says they'll need proof of blood work that's been completed within the last year. I say no problem I can pull it up. As I'm doing this, she's leaning back in the chair, back turned to me watching the tc on the wall with her shirt pulled up scratching her stomach. I find the paperwork (lab work from my primary care physician) in my phone and ask if she wants me to send it to her. She says it depends and asks to see it, looks at my phone, sighs loudly, grabs a note pad and starts writing. While she's writing, she calls out to another patient to ask what they are there for. She slaps the post-it note on the counter and continues speaking to the other patient. By this time the lady that was calling patients to the back had walked up next to her. We both just kind of looked at each other when she slapped the note down. I pick it up and see that it's an email address presumably to send the paperwork to. I turned around to sit down and prepare the email and decided that I would just cut my losses while I was still ahead. I let her know that I was going to just go to the Sheridan location. And because I just couldn't leave without letting them know why, I also let them both know that her service was incredibly poor considering the fact that she was working not only in a position of customer service, but also health care and that I would likely never be back to this location. She of course is bothered and loudly says 'have a good day' while her counterpart apologies and tries to quietly correct her by telling her 'you need to stop'. That let me know that I wasn't the only one who had had an unpleasant encounter with her. So if service isn't a big deal to you, this location is perfect. You'll definitely get the results you're looking for by using the medication and incorporating a little discipline. I just couldn't do it. read more

I enjoy doing business and coming here. From the staff members (Raven) to the doctor Simon even getting my meds from Paul is always an professional friendly experience. The office is always clean mask on hand if you forget it's still COVID time. I highly recommend this place for all your weight list needs they have a plan for whatever your pockets can handle. If you stop by tell them Crystal sent you. read more

Theresa was very nice and explained the difference between the lipo shot and the b12 shot. Everyone was pleasant from the moment I walked through the door. They were punctual and rather fast with processing everyone. The male and female at checkout where you pay for everything were awesome. I didn't get their name but it was 3 /7/2023. Thanks read more

It's a very convenient location. Clean and the doctor is very polite and knowledgeable. Would definitely recommend.

Since starting at the oak park office it's been one thing after another. Not just for me but my friend also. They debited my card a whole week in advance for a 30 day supply of meds I didn't even ask for. The pills were not under a subscription you could cancel. It wasn't told to me that they would keep my card on file and take money when they felt like it. My friend paid $187 for the 8 shot package and crave x pills. Well she only received two shots and still waiting on the pills after 3wks, smh. Then they tell you no refunds only a store credit. What the hell you gonna buy in a weight loss clinic with a store credit! Unless I can buy a flat stomach up out there with it !! The staff aren't well informed on their own program and suggest you maybe didn't understand what they explained to you. So an unpleasant experience beware!!!! read more

Staff is great & I always get in/out fast! Losing weight isn't easy, most of us need a boost & this is perfect for some help:)

I love this location staff is very friendly and polite I would refer all my friends who are trying to loss weight!!

I believe this office location is watering down their weight loss products. They are giving B12 injections when you pay for LIPO injections. Those who buy HCG you are getting less than what you pay for the product because they are stealing portions. This office needs to be raided for illegal medical practicing. I have requested 5 or 6 times to meet with the owner to discuss my concerns and I received a blind email response saying how can I help you. It was so disrespectful. I told the Ghost Nurse Walton (Supposed to be owner) at betterweighmedical@yahoo.com that I wanted a phone call or a face to face message. I have yet to speak with the owner who also runs the Sheridan Road location. I was told that nurse Walton is the owner of both locations and Ashley Morrow is the manager of both locations. If there's anyone out there who feel that they have not gotten what they paid for, please reach out to me by posting a review. If you initially lost weight but have been going back to the clinic over and over, it's probably because of what you're receiving. I won't stop until this office is investigated by the federal government. read more

I absolutely love all the attentive and knowledgeable staff at A Better Weigh. Since I've been a customer, I've lost over 30 pounds !!! My goal was to drop 40 pounds by Thanksgiving and I am well on my way! More than loosing the weight , A Better Weigh has helped me regain my confidence and my spunk again ! I can't thank these guys enough for helping me find my happiness again !!!! read more

I have been going here on and off for years. They have great affordable programs. The staff is wonderful. Sometimes the wait can be a long but if you are not up for it then don't go on Friday's and arrive before 4:30. read more

Staff was courteous and helpful. I haven't had a bad experience since coming to this location

I have been going to a Better Weigh in for now over 9 months I have dropped 3 sizes and lots of inches. I'm so glad I took that first step. I would recommend the program to anyone who is looking to loose weight. But keep in mind with the help you still have to make the lifestyle change with diet, good eating and excersize, yes you can!!! read more

If I could give zero stars I would. Do not order on line!!!! I ordered phentramine on 1/2/21 and went into Tinley Park to pick up and could not get the medicine due to my blood pressure being to high. They will not give a refund. read more

Don't bother with Groupon or any other deal for B12 shots. While checking in you can tell no one cares about your goal, just going through the motions recording your weight and blood pressure (they got your money already). Nurse practitioner barely knows your history (even got my name wrong several times). In and out in 15 mins. I was looking for a jump start to my new weight management program but actually ended up gaining 2 lbs! read more

The entire staff is great! Professional, friendly, informative, thorough and efficient.

3 out of 5 1.The prices are reasonable and affordable 2. Staff was great!! Very professional. 3. The facility was clean. 4. The medication works well in conjunction with a proper diet and light to moderate exercise. 4. Here's where it all goes SOUTH... The wait time is ridiculously long. I'm talking hours here people!!!!! If it weren't for such a long waiting period, I would've definitely given them 5stars. read more

Lack of professionalism in the Beverly location. There are 2 MA's I would see. Unfortunately I never caught thier names. One is Hispanic and the other African American. The Hispanic young lady was always friendly and would have small talk before my injection. However, the other MA always seemed annoyed. The 1st time I came in she was standing there with a Nurse (which I found out after I met her). They both just looked at me. So I had to ask them what do I do... I was puzzled because why didnt they ask me how they could help. I'm the customer. Not to mention when I met with the Nurse she never said her name. So finally I asked. She gave it to me and explained this a part time job for all the nurses. Which basically told me there was no Real investment by the Nursing team. Heck, they couldn't even say namr thier upon introduction just dove into question . I bought a 16 shot package off Groupon. I've only been maybe 5 x's. The last time I went was enough for me. The room was filling up. The hispanic young lady was helping a patient. The other MA comes to the front and couldn't find charts. She became visibly irritated. Then verbally started blaming the other MA. I waited almost 30 min watching her flip charts & open drawers all while being aggravated. The other MA came to the front during that time and helped the next person. But the young lady looking for charts start asking her aggressively "What you do with their charts?" In the end the charts were on the desk. She apologized to the other MA - it was if they had a work issue or stressed out and couldn't act decent to each other. But, I personally enough. Couple of thoughts: - I understand this is not an atypical clinic but still treat the patient as a person and not simply a # - Get a new Medical Record keeping system. Even if its an Excel document with easy to search columns & Rows vs. Paper charts. No need for Epic but simply better office management - Give the team name tags. For some patients it is nice to know who they are talking too - Professional signage to explain what to do when walking in. How long to wait till asking for help - Hire a front desk clerk to man the desk and greet patients - Last, Customer Service. Refrain from having Maury on Lobby TV exposing the next baby daddy. MA's should always be professional and not voice an opinion about the episode on TV. Focus on explaining next steps and process These are just my thoughts. It is not a horrible place just simply needs to some tidiness and organization. Sadly, i do not think I'll be back to complete the package I spent $100 on and I do not believe I have an opportunity to recieve a pro rated amount returned to me. I do hope, though, they can fix these issues. Because, its a niche service many people want to explore. Great Luck :) read more

Everyone here is so positive and friendly. They give you all of the information, listen to your concerns and goals and work with you to find a solution that works for you. I'm thrilled with my experience here! read more

Best place ever to go to if you have trouble getting your weight down. Been at this place for 2yrs now.. they never failed me.

A Better Weigh is the ABSOLUTE BEST way to lose weight. I can't tell how many places I've been to in hopes to shed some pounds. The staff is very kind, knowledgable and will give you the pep talk along with tools that will help and inspire you. I highly recommend A BETTER WEIGH to achieve your weight loss goals. read more

Well let me start off by talking about the parking ,,it sucks..but hey,it's not their fault . Next the ladies that work there. Not the most professional, but not too bad. But the nurse or whatever's her title, nasty, she definitely needs another profession, ignorant at its best, she needs to try her own meds. Horrible bedside manner. I had an appointment in the new office near my home in Tinley Park,I wish like hell I'd gone there. 95th street is loud , unprofessional tacky to say the least. I recommend no one , I mean no one goes there. The CNA, I'm sure she's not a nurse was short and nasty..I will never go again, oh yeah , I almost forgot, the young lady at the front desk almost gave me the wrong meds. That would most likely be deadly with my high blood pressure, she then laugh and said this is why I need to be in the back.,they should close down forreal,,tacky,tasteless and ignorant I gave them one star because the decoration was cute..I mean the color.,that ghetto loud tacky place., read more

THE PRODUCTS WORK! Lost 50 lbs over past year. STAFF IS VERY NICE... With that said, they are slow. It seemed the more the customers complained about the wait the worse they became. 1. Be prepared to wait. Unless you luck up and come during a lull, I have personally waited 2 hrs on a bad weather day. 2. No appointments taken. 3. They don't give a lot of support or even advice. VITALS, SHOT, PILLS, AND OUT! GOOD THINGS 1. People, staff are very nice. They are sympathetic to the wait. 2 I like that the young trainees-CMA-get a chance to practice they have been nice too. 3. USE a Groupon or other deal and it makes the waiting a little less painful. Bottom line, if you want to lose weight this is a very good program but be prepared to WAIT! read more

I have been going to this location on and off for over three years. I first came to lose the weight I had gained from being pregnant with my son. Then I had to return to lose weight that was put on by medication. Initially when I first started I would have given the location 4 star. It does work, or I wouldn't have stuck with it as long as I did. Employee friendliness is hit or miss. Not outright rude, just not real warm. A couple are nice. If you are looking for anything outside of getting a shot or prescription weight-loss medication, go elsewhere. The extent the nutritional counselling is typically them asking you if you have been drinking water and exercising.. Regardless, it does help you to lose weight, so I did continue using their service. I would regularly purchase a package they offer which is 30 days of weight loss medication along with a series of 4 shots called lipo ignite. They really give your metabolism an amazing jump, and you really do burn weight off quicker. When I first started here the service was very fast. Then they started selling Groupons/Living social, and that for me was the end of going to A Better Weigh. What used to take 15 min began taking a couple hours. I don't have hrs to wait around to get a shot that takes less than 2 min. The waiting room is over crowded with not enough seats for the clients. It seriously feels like being in a cattle yard. It doesn't matter what time you how up, it's always crazy. There is a line outside before they open the doors at 2. I had unfortunately purchased a package. Let's just say the amt of time it would take, and anxiety this place caused me made me walk away without completing the package I had purchased. read more

Everyone is so nice and welcoming. They try to get you out as quick as possible. They make the shots painless. This is my second round of shots. I absolutely love that they tell new customers about any deals they have online. read more

I have visited this location many times the staff where always very nice and welcoming. Today, I has greeted by a very disrespectful, unprofessional and GUETTO receptionist. The first thing out of her mouth was "you owe me $10 dollars" I was shocked. I asked why? She replied with her nasty attitude, saying I didn't pay and additional $10. I replied ok, I was not aware of that and I was sorry, I had no problem paying the ten dollars. First, I was there 2 weeks ago, I came in for my service purchased my pills, I took my receipt to the cashier and I paid what the cashier asked me to pay. Today, I'm being yield at... As if I stole something. I'm sorry, this was not my mistake but the mistake of the cashier. Second, why not be polite and say. Mam, the last time you were here I forgot to charge you an additional $10 dollars. Third, I purchased a living social voucher for 8 sessions for myself and a 4 session as a gift. When we visited, I spoke to the nurse and I explained to the nurse that I wanted to purchase two 8 sessions, but that living social had run out of the 8 sessions and I could only purchase the 4 session. The Nutritionist that we consulted with told us to go ahead and purchase a second living social for an additional 4 sessions and that they will accept it, so that we both have an 8 session and see better results. Today as we try to use the additional 4 the this horrible rude woman said NO! As I explained to her what the Nutritionist had told us. She refused and said she was a new nutritionist and didn't know the rules. I gladly paid the $10 and I will never ever return to this place. The nurse and the nutritionist on site, said nothing and just watched how this rude woman talked to us. I will never recommend them!!!! read more

Don't go on Saturday only 1 nurse and she slow as hell she thinks she's a doctor a 10 min visit become a hour visit. It's like waiting in line at cook county hospital. Dumb.. Update went back January, on a Wednesday morning kinda slow, but service was much better I was in and out. Happy about the improvements. read more

People reveiws are their personal reviews. The customer could have a bad day/attitude before they walked in and they rate it one star but they rate it one star. Stop expecting a miracle pill or shot you still must eat right and exercise. It works with a little help. I usually go on a weekday early and it's never crowded. What do you expect if you go on a Saturday most people work. SMH. All I want is my products when I go there. I'm not looking for conversation. Just be professional and courteous. And they are.... I'm so tired of people negativity and you won't be happy until they relocate their office to service a different clientel. read more

Omg! The entire staff was wonderful. The doctor was so personable. I will definitely be back