I booked a 75 minute massage for 4:30 but wasn't called into the room until about 4:45, and the…read moremassage didn't start until 4:50. It ended around 5:50, so I didn't receive the full time I paid for. The location also wasn't ideal during the massage, I heard two loud car alarms and an ambulance right outside the window, which made it hard to relax. While the masseuse was kind, the massage itself wasn't what I was looking for. I booked a lymphatic drainage massage but received more of a light, general massage with little pressure or technique. Considering the price (plus the generous tip I left), I was really disappointed overall. Unfortunately, I wouldn't return.

One of my favorite spas! Have done most of all massages. Love the deep tissue 90min! The salt…read moreroom is not what I expected. Small type sauna.

It was so easy to book online! Place is very well kept and clean and immediately had the vibe I was…read morein the right place for my massage. I fully respected the concise communication on my needs and boundaries before starting the session. Once started I knew I was in the right hands! First massage in my life that released some trapped trauma in my body and it almost brought me to tears. Happy tears of course. Will definitely return and highly recommend this spot!

So I go here to have a massage based on the reviews. Never again. What a seedy place. I come in and…read morepay, and they asked for a tip. Seriously? Who asks for a tip before the job is even done? So I give the tip, and about an hour after I left, i checked my bank account, they charged me twice! I had to call them to correct it. found out they charged my card a THIRD time! I had to call AGAIN, they corrected it, and to be on the safe side, I cancelled the card and got a new one. Neve again will I go here.

Kim was fantastic, I left feeling like a new man, she definitely got all the knots out and I look…read moreforward to visiting again soon.

Terrible experience cant even lie to yall, very pushy very rushed. Time was not taken at allread more

Had an amazing massage experience! Coco was very professional. She quickly found and relieved my…read moresore spots. The spa was very clean and I will definitely return!

The staff was very friendly and professional. I have chronic neck and shoulder pain, they helped to…read morerelieve the tension and tightens.

Actually pretty bad. And sketchy asf ask for a tip very pushy especially the little one.read more

My mom and I had gotten gift cards during a special holiday discount and came here to get a…read moreHimalayan salt rock massage and loved it. Massage therapist was so nice, they have lockers to store your things and a nice waiting area. They are on the pricey side for some services but it's a nice treat yourself experience.

Look no further for your relaxation oasis! Spa Royale is my go-to place for when I'm looking to…read moreimpress out-of-town family. Booking online is easy for two people with a variety of service options. Any time there were updates or changes, their front staff problem-solved effectively and always do their best to accommodate. Your lavish experience begins at checkout with a hot, scented towel. Next, you are brought to a delightful, gender separated locker room. The lockers are stocked with a towel, shoes (although I always bring my own slippers), and a silky robe to change into. There is a shower and sauna along with mirrors and vanity to prep yourself for post-relaxation adventures. Spa Royale's relaxation room is expansive. Unwinding officially starts for me when I get to put my feet up in one of their loungers with a hot cup of tea, mixed snacks, and/or flavored water (changes weekly). Their facials are heavenly and their massages are legendary! While the Grand Indulgence is luxurious, I would actually recommend the Himalayan Salt or Deep Tissue. The Grand indulgence and 90-minute facial are similar with the them massaging your arms and feet with body butter followed by warming mitts. The Grand Indulgence also adds an invigorating scalp massage complete with warm oil (Note: your hair has never felt so soft and vivacious... but you may not want to go to a 5-star restaurant dinner after). All their therapists are experts in their craft- a special shoutout goes to David! What I especially appreciate is their privacy and professionalism. They have a couple of dual rooms- which we usually pick. Great for mom/daughters or couples. You will feel comfortable the whole time! Bonus note: a new tradition for us is have lunch at the Cafe first. If you go, be sure to have the chicken quesadilla!! The coffees and smoothies are fabulous too.

I am absolutely infuriated by my experience with Hand and Stone Spa…read more Hand and Stone is a greedy corporation that clearly does not care about its clients or its staff. I had a gift card and booked an appointment for 10:30 AM the night before. The next morning, I received a call informing me they had moved my appointment to 10:45 AM-- "hope that works for you." When I called back to try and reschedule for later in the day, I was told there would be a non-negotiable cancellation fee of $79, even if I rescheduled for later the same day. Absolutely outrageous. This is unacceptable customer service and a clear example of corporate greed. I will never give Hand and Stone another dollar. This is exactly why I prefer local spas--where clients are treated with care and respect. I highly recommend others do the same and support businesses that value their customers.

I come here once a year and was truly disappointed with front desk staff as always unable to answer…read morebasic questions about upgrades/add on services and membership. I came here last month on my birthday and arrived early but was seen late for my actual appointment time. This time the worst part is the masseuse I got was working while sick. No longer coming here will find a new place that cares about customers.