I'm soooooo disappointed! I had been calling for days and leaving voicemails to confirm an…read moreupcoming appointment. Needless to say, no one returned my call so I visited the office. I was informed that Kaye sold the business and there is a new owner. I was informed that the phone number is the same. So, Kaye nor the new owner could use the phone to inform clients that their scheduled appointment would not take place??? This is terrible customer service and insight into our he integrity and business practices of the new owner!

I have had a few acne outbreaks in the last year. I tried my best to not pick on them, but you know…read morehow it is! I did get my acne under control after I started using the Clinique's Acne Regime. But I was left with some scars. I decided to try microdermabrasion before trying anything too invasive (Chemical Peels etc. I am only 25 so I didn't want to mess with my skin). I am new in the Columbus area and after a friend suggested Gahanna Skin Care, I decided to give it a try. I booked at appointment on a Wednesday evening at 6:30 pm. I couldn't find the place and ended up there at 6:40 pm. I called them to let them know that I was running late. When I got there, I was greeted by a lovely lady and an older gentleman. They were super nice. Don't expect one of those fancy spas! This place is small but the owners are very particular about cleanliness and hygiene. Also, the prices are very reasonable. My esthetician, Cheri greeted me and I apologized for the delay. She was super cool about it. :-) She cleansed my face and applied some liquid to wipe it clean (I guess a toner). She explained to me the entire process and asked me if I had any questions. I told her about my concerns - blackheads on my nose and chin and large pores on my cheeks. She offered to extract my blackheads and assured me that i will see fewer pores after the process. She also gave me some witch hazel before I could go to the store and buy some! She finished the session by applying some witch hazel and then some spf. Next day, my friends said my skin was clearer and looked more vibrant! I have always been very particular about using a sunscreen. I have been trying to take extra care since the first treatment (Cleansing/Toning/Moisturizing etc). It's been two weeks since my first session and I am going today for my second session. I am going to go for 6 sessions placed 2 weeks apart. Cheri suggested that I should do this every year. I am extremely happy with the results and with Cheri. She is extremely professional and excellent at what she does. The best part about her is she genuinely cares about her clients and she is super nice to them! If you are thinking of getting a microderm, I would suggest you try Cheri! :-)

I will say, I was extremely nervous and did tons of reviews before I decided I was going to walk…read moreinto this Waxing place. Normally, I have one certain person who does my brows, etc... but I decided I wanted to get a Brazilian on a whim. I watched tons of videos and read so many reviews before I placed my appointment. I do some "detective" work and search these people who work in the salon via Facebook or Instagram, and even LinkedIn before I decide who I'm going to trust with touching me. (Sorry, habit.) I had an appointment with Laylaa and she was fantastic! Didn't judge me, talked to me during the entire process and made me feel super comfortable. I couldn't believe she has only been there less than a month! I definitely recommend this place! Everyone was super friendly when I walked in, and the process was quick and easy. I will definitely return!

I consistently experience excellent service at this Waxxpot location; I came here after having less…read moresatisfactory experiences at another business, and I was so impressed by the difference in professionalism, comfort, etc. Friendly and accommodating; they are always good about helping you reschedule if needed if you call ahead. Would recommend.

It was my first time going to this place and I was a bit nervous cause you know, whenever you go…read moresomewhere for the first time you get nervous, but I must say the girl on Sunday, February 9, 2024. ( share my mail I should've gotten her name.) i went for a facial wax , and she made my experience so comfortable and relaxing that I will definitely go back.

The people were very nice and the wait was very fast. I was pleased with my eye brow wax. I always…read morego there and always will.

(from my wife Tina D) I was given a gift for a facial from a friend and it was to see Emily, being…read morethe first time I had ever had a facial I have to say Emily was amazing. The experience was so calming and afterwards I felt amazing! I wasn't certain as to what to expect but I am definitely returning and very thankful to have met Emily.  Tina

I've had a lot of massages around town, and by far, Emily was the best relaxation massage I've ever…read morereceived. Emily is professional and the atmosphere is relaxing.

I've been going to The Laser Loft for over 10 years and absolutely love the owner, Kelly! I first…read morestarted coming here after my stepmom recommended it for laser hair removal. My armpits had always made me self-conscious, so that was the first area I decided to treat -- and I'm so glad I did. In my early 20s, it felt like a big investment, but now that I'm in my 30s, I can confidently say it was 100% worth it. My armpits took about eight sessions since my hair was very dark, and now I just go in once a year for a quick touch-up. My skin is completely smooth with no dark spots left. I can't express how thankful I am to The Laser Loft for helping me feel confident and comfortable in my own skin again.

This place is beautiful! I'm a 39 year old female who does not do this kind of thing that often. I…read moregot a facial and derma-plane from Madeline and it was heavenly. She is sooo good! My face felt amazing after. She is very professional and friendly, doesn't talk too much. She is very informative but not high pressure at all. Highly recommend her and this place!

Stephanie had a great vibe and the service was excellent! Already booked my next appointment.read more

I haven't been waxing long. I initially went to this location and had Marion about a year ago, she…read moredid my face. She was very nice, and explained everything she did, and also upkeep. Then I was offered a "complimentary" visit at Waxx Pot and got a Brazilian...for the amount of pain, I wasn't impressed with the results. Fast forward to a year later, I'm tired of shaving. So I go back to European Wax, but couldn't remember the name of the sweet lady I saw the first time. Although equally as nice, there was still so much pain associated with the waxing. I'm not one to give up quickly, and as I was told the woman I had just seen wouldn't be there much long I was in luck because my original tech Marion was. I bet I'll NEVER forget her name again. She is the BEST! Her technique. She's delicate and efficient at the same time. And she's relatively quick. I tell everyone I can about her!

I didn't realize how poor my experience really was here until I went somewhere else. Every time I…read morewent, my comfort and satisfaction level varied widely (I went for about 6 months). I would try to book the person I had last time for some kind of consistency -- and, even though I would specifically choose appointments based on the waxing specialist listed at the time, whenever I arrived, I was just told someone else would be doing my waxing. The last time I went it was a brand new person--in fact, she said it was her first week--and the experience was incredibly painful. It made me question what kind of training she had been given. Additionally, she did a different service than what I requested! At the end, she explained she had been "distracted" and gave me what the previous customer asked for. I recently went somewhere else, and the experience was entirely different and not hardly painful at all (and yet an equivalent cost). This location would benefit from better management and training.

I highly recommend Aesthetics by Andrea. She is extremely professional, knowledgeable, and VERY…read moregood at what she does. She ensures that you leave 110% satisfied and all of your questions are answered."

I wanted to share my experience because I noticed there aren't many reviews for this business, and…read moreI think it's important for others to have some feedback before deciding to spend their money here. I went in specifically to have filler placed in my upper lip. Andrea ended up putting filler in other areas that I had not asked for, while the middle portion of my upper lip was missed entirely. When I called to question what had happened, I was asked to send a picture, which I did. Unfortunately, I never received an explanation or a clear response about why the area I had specifically requested was not treated. I then had to repeatedly ask for another appointment, and eventually one was scheduled about seven weeks later. At this point, I'm already seeing my lines returning, and I honestly feel that the $750 I spent was not well spent. I'm now being told that I would need to spend another $750 for additional filler. Considering that I don't feel the first treatment achieved what I originally asked for, I personally do not feel comfortable spending another $750. I'm sharing this simply so potential customers can make an informed decision. My experience was disappointing, particularly given the cost, the areas that were treated versus what I requested, and the lack of follow-up when I raised my concerns. Based on my experience, I would encourage others to ask questions, be very specific about what they want treated, and make sure they fully understand what will be done before proceeding.

I had a positive first experience here. The prices are definitely high but the service was very…read morerelaxing and seems to be done with expertise. I've honestly never had a better facial massage in my life -- I almost fell asleep. The shop is easy to find, and parking is also a breeze since they are located in Creekside. My esty was very nice and knowledgeable about the products she was using. They made sure to check in that I wasn't allergic to anything. Looking forward to my next appointment!

Crystal Gayle Aesthetics is the perfect combination between cozy and clean. The staff is welcoming…read moreand goes beyond my expectations to meet my needs. The products used are safe for sensitive skin and contain all clean ingredients. As a client with sensitive skin, it is hard to find a spa that can help my skin without causing a reaction. I had Crystal and Hilary review my allergens before any procedures and they were extremely careful with my skin.

I honestly was afraid to even leave this review because I selfishly don't want her getting booked…read moreout months in advance, but I can't gate-keep a person who has helped me so much: Angela is the best in the business. I don't even live in Ohio. I live in Los Angeles and fly to Ohio because I don't trust anyone else to touch my face. Her passion for her craft as a skincare educator and expert has led to a growing demand for Angela (I can tell from the high-profile clientele that sing her praises on social media). She has helped me develop a regimen across timezones and climates that meets my skincare needs with such knowledge and compassion. My face has NEVER looked or felt better, and for what it's worth, just meeting this girl's energy has been one of the honors of my life. She really cares about her clients, and despite wanting all her secret wisdom to myself, she DOES deserve more I GUESS. Sad I don't get to book services more regularly with her because I know every time I see her my energy is completely rejuvenated and I look and feel my absolute most beautiful. They don't make people like you, Angela! Thank you for all you've done for my life and my skin!!

I live out of state but have a monthly membership as I love the products. Normally I love getting…read morefacials and getting derma-planing. Today I was disappointed I had an appt and came from a rehearsal dinner so had makeup on. When cleansing my face she never removed all my makeup so when I left half my face is clean and the other half still has makeup. Little disappointed as now I need to go remove the rest of my makeup. I got the workout facial and wouldn't get it again for the price. She was way too gentle for it to be a workout. My face didn't feel any different from the "workout". I will say the girl did a good job with the dermaplane. Overall a decent experience but would have liked all my makeup to be removed