I'm soooooo disappointed! I had been calling for days and leaving voicemails to confirm an…read moreupcoming appointment. Needless to say, no one returned my call so I visited the office. I was informed that Kaye sold the business and there is a new owner. I was informed that the phone number is the same. So, Kaye nor the new owner could use the phone to inform clients that their scheduled appointment would not take place??? This is terrible customer service and insight into our he integrity and business practices of the new owner!

I have had a few acne outbreaks in the last year. I tried my best to not pick on them, but you know…read morehow it is! I did get my acne under control after I started using the Clinique's Acne Regime. But I was left with some scars. I decided to try microdermabrasion before trying anything too invasive (Chemical Peels etc. I am only 25 so I didn't want to mess with my skin). I am new in the Columbus area and after a friend suggested Gahanna Skin Care, I decided to give it a try. I booked at appointment on a Wednesday evening at 6:30 pm. I couldn't find the place and ended up there at 6:40 pm. I called them to let them know that I was running late. When I got there, I was greeted by a lovely lady and an older gentleman. They were super nice. Don't expect one of those fancy spas! This place is small but the owners are very particular about cleanliness and hygiene. Also, the prices are very reasonable. My esthetician, Cheri greeted me and I apologized for the delay. She was super cool about it. :-) She cleansed my face and applied some liquid to wipe it clean (I guess a toner). She explained to me the entire process and asked me if I had any questions. I told her about my concerns - blackheads on my nose and chin and large pores on my cheeks. She offered to extract my blackheads and assured me that i will see fewer pores after the process. She also gave me some witch hazel before I could go to the store and buy some! She finished the session by applying some witch hazel and then some spf. Next day, my friends said my skin was clearer and looked more vibrant! I have always been very particular about using a sunscreen. I have been trying to take extra care since the first treatment (Cleansing/Toning/Moisturizing etc). It's been two weeks since my first session and I am going today for my second session. I am going to go for 6 sessions placed 2 weeks apart. Cheri suggested that I should do this every year. I am extremely happy with the results and with Cheri. She is extremely professional and excellent at what she does. The best part about her is she genuinely cares about her clients and she is super nice to them! If you are thinking of getting a microderm, I would suggest you try Cheri! :-)

I consistently experience excellent service at this Waxxpot location; I came here after having less…read moresatisfactory experiences at another business, and I was so impressed by the difference in professionalism, comfort, etc. Friendly and accommodating; they are always good about helping you reschedule if needed if you call ahead. Would recommend.

Madison is so consistent, professional, and friendly which makes the appointment smooth!read more

It was my first time going to this place and I was a bit nervous cause you know, whenever you go…read moresomewhere for the first time you get nervous, but I must say the girl on Sunday, February 9, 2024. ( share my mail I should've gotten her name.) i went for a facial wax , and she made my experience so comfortable and relaxing that I will definitely go back.

The people were very nice and the wait was very fast. I was pleased with my eye brow wax. I always…read morego there and always will.

(from my wife Tina D) I was given a gift for a facial from a friend and it was to see Emily, being…read morethe first time I had ever had a facial I have to say Emily was amazing. The experience was so calming and afterwards I felt amazing! I wasn't certain as to what to expect but I am definitely returning and very thankful to have met Emily.  Tina

I've had a lot of massages around town, and by far, Emily was the best relaxation massage I've ever…read morereceived. Emily is professional and the atmosphere is relaxing.

I've been going to The Laser Loft for over 10 years and absolutely love the owner, Kelly! I first…read morestarted coming here after my stepmom recommended it for laser hair removal. My armpits had always made me self-conscious, so that was the first area I decided to treat -- and I'm so glad I did. In my early 20s, it felt like a big investment, but now that I'm in my 30s, I can confidently say it was 100% worth it. My armpits took about eight sessions since my hair was very dark, and now I just go in once a year for a quick touch-up. My skin is completely smooth with no dark spots left. I can't express how thankful I am to The Laser Loft for helping me feel confident and comfortable in my own skin again.

I had the most amazing facial!! Her name is Olivia. I love…read morethis place....it is beautiful, friendly, relaxing!! If you need a wonderful facial, laser hair removal, anti-aging treatments or even a perfect gift for someone on you list, then you need to visit "The Laser Loft"!! You won't be disappointed!!

Stephanie had a great vibe and the service was excellent! Already booked my next appointment.read more

I didn't realize how poor my experience really was here until I went somewhere else. Every time I…read morewent, my comfort and satisfaction level varied widely (I went for about 6 months). I would try to book the person I had last time for some kind of consistency -- and, even though I would specifically choose appointments based on the waxing specialist listed at the time, whenever I arrived, I was just told someone else would be doing my waxing. The last time I went it was a brand new person--in fact, she said it was her first week--and the experience was incredibly painful. It made me question what kind of training she had been given. Additionally, she did a different service than what I requested! At the end, she explained she had been "distracted" and gave me what the previous customer asked for. I recently went somewhere else, and the experience was entirely different and not hardly painful at all (and yet an equivalent cost). This location would benefit from better management and training.

Like most people I'm super particular about the way my eyebrows are waxed. They are my favorite…read morefeature on my face and I freak out if they aren't perfect. In my time coming to this EWC I have seen several different women, all great. Most recently I've switched to having Marion as my regular waxer. She is so kind of careful. She listens to what you want and makes sure the results are what you expected. And let me tell you. There is never, ever going to be anything comfortable to me about spreading your legs into butterfly formation to a stranger, but somehow Marion makes that process *as painless as possible* and as non-awkward as possible. Cheers to that!

I highly recommend Aesthetics by Andrea. She is extremely professional, knowledgeable, and VERY…read moregood at what she does. She ensures that you leave 110% satisfied and all of your questions are answered."

Scheduled an appointment with Andrea to get my eyelashes tinted for the first time! I chose her…read morebased off the rave reviews on yelp/google. I'm not sure if she was just tired or having an off day, but I didn't have an amazing experience. She was plenty friendly but definitely frazzled. When I laid down on the table in her room she started to talk to me about my eyebrows at which point I reminded her I was there for eyelashes. She didn't walk me through the process of what was happening until I asked her to explain further. I wish I would have asked for after-care instructions while I was there because she did not provide any. Mind you, I was very specific that I had never done this before.

I had a positive first experience here. The prices are definitely high but the service was very…read morerelaxing and seems to be done with expertise. I've honestly never had a better facial massage in my life -- I almost fell asleep. The shop is easy to find, and parking is also a breeze since they are located in Creekside. My esty was very nice and knowledgeable about the products she was using. They made sure to check in that I wasn't allergic to anything. Looking forward to my next appointment!

Crystal Gayle Aesthetics is the perfect combination between cozy and clean. The staff is welcoming…read moreand goes beyond my expectations to meet my needs. The products used are safe for sensitive skin and contain all clean ingredients. As a client with sensitive skin, it is hard to find a spa that can help my skin without causing a reaction. I had Crystal and Hilary review my allergens before any procedures and they were extremely careful with my skin.

I live out of state but have a monthly membership as I love the products. Normally I love getting…read morefacials and getting derma-planing. Today I was disappointed I had an appt and came from a rehearsal dinner so had makeup on. When cleansing my face she never removed all my makeup so when I left half my face is clean and the other half still has makeup. Little disappointed as now I need to go remove the rest of my makeup. I got the workout facial and wouldn't get it again for the price. She was way too gentle for it to be a workout. My face didn't feel any different from the "workout". I will say the girl did a good job with the dermaplane. Overall a decent experience but would have liked all my makeup to be removed

I had an absolutely amazing experience with my esthetician Karley! From the moment I walked in, I…read morefelt welcomed, comfortable, and completely at ease. She took the time to really understand my skin concerns and explained everything in a way that made me feel confident and informed. The treatment itself was incredibly relaxing, and I could tell they were both knowledgeable and detail-oriented. My skin has never felt so refreshed, smooth, and glowing. I also appreciated the personalized recommendations she didn't push products, but instead offered thoughtful advice tailored to my needs. What truly stood out was their professionalism and genuine care. It's clear they are passionate about what they do, and it shows in the results. I will definitely be coming back and highly recommend them to anyone looking for top-quality skincare services!