Fair warning!!! Do NOY buy a used vehicle from Freeport Ford unless you're looking for a LEMON!!…read moreWe were sold a 2020 Ford Escape and within the first 2 weeks the rear differential goes OUT!! Followed by the computer screen getting hot as FIRE and GLITCHED and could not be used for three days. Took it back to the service department and after being there for about a week, they found NOTHING wrong with it!! Then another week or two goes by and the LEMON starts jumping down the road. Take it back in and there were three plugs that were bad AND the ignition coil was also out and this all occurred within in a two month period of time. The vehicle spent a total of 30 days in the service department, and I felt that they owed us a car payment since they had it for month!!! So at this point, Andrew, the owner's son tells us "don't worry, if anything else goes wrong we'll put you into another vehicle". Well the last week of April 2026 the car started randomly turning off at red lights,and a message would pop up telling you to put the car in park and restart it, like seriously?¿!¡ This ALL occurred in approximately a two and a half month period. Well I spoke to Andrew, whom by the way is the owner's Son. He said he had never heard anything like the last issue but said don't worry, if anything else occurs he'd get us into another vehicle. Well my husband and I figured that they'd find something similar and get us into it. Not exactly true!! They had a 2019 (year older than the they sold us), granted it had 25K miles on it but the we have is a year newer with 50K miles and here's the kicker, they were trying to say that the MSRP is 29,000, so for 10 grand more, ya they'd get us into something else. What an absolute joke. So here we sit with a humongous and there's not a damned thing we can do about it!!! THANKS A LOT FREEPORT FORD!!!! Buyer beware when purchasing a used car from them and do yourself a favor, read all the negative reviews from different review sites. Trust me you'll be glad that you didn't buy a lemon from there and bought a vehicle from a more reputable dealership and didn't get a JUNKER from FREEPORT FORD!!!!!

When you order a vehicle early in the year, that the vehicle is guaranteed to be yours after…read morelooking at the invoice and seeing your vehicle in photos. The manager calling you and telling you that your vehicle was sold after you waited seven months.

I've had good luck with them. They fixed up a 2002 Impala which sat in my driveway for 3 years…read morewhile I rode the bus everywhere in Rockford. Prices are reasonable. Matt and his employees have always been polite and honest with me. Phone calls and texts are picked up and/or answered promptly.

This place is awful. They have ripped me off for the last time. Also are very rude and yell at you…read morefor their mistake. NEVER GO HERE. also have told me that we are not a high priority so they will get to my car when they get to it

On this day Tim was working on this trike , the carbs needed a little tuning up so it would run…read moresmoothly again. Good job Tim.

Had Tim's install a trailer hitch on my Lincoln. It's tough for me to trust just anyone with my…read morecars. Jeremy took care of me and my car. Got the hitch installed in a day and the price was very reasonable! As a former tech myself knowing the job is done correctly is very important. I trust it was and will return with other repairs in the future. Thanks! Bruce Pittluck

I got my truck from them back in June. Paid the 2k down no big deal. Got it home after their 2 week…read more"vehicle inspection" and found out my whole entire front end and transmission were shot.. I called to setup an appointment which to no avail had to be rescheduled due to scheduling complications which I understood. Now I'm being told if I want my truck fixed forced to pay for all the parts out of pocket and they'll finance the labor on my bill. Which need I say should've been covered on my limited warranty through them. I'm very disappointed because they're so much better than the previous dealership I tried going through but I'm at a loss for words here. I got a vehicle on payments because I couldn't afford this kinda of stuff... moral of the story... please he careful when getting something here if you don't have the funds to fix it out of warranty.

The man running this company is a complete scam artist. He sells you broken cars that have miles…read moreleft to live, if they're is already problems with the vehicle when you get it and you do not know until you've had it for a week you are fully responsible for all the damages even though you weren't the one to break the vehicle and be the reason the vehicle has problems.. they do not fix there vehicles. Completely lazy and a waste of time and money. If your looking for a car and are already struggling enough with the pandemic and living in bidens America, DO not I repeat DO NOT come here. Truth hurts.

We've used them twice. BOTH TIMES, they were truly AMAZING. ONCE, around midnight we got a flat…read moretire between Stockton & Freeport. Called the Police and Alber's.. The Freeport police were there first, and the officer actually began Changing Our Flat! When Alber's got to us a couple minutes later, both he and the officer Fixed Us Up, and we were on our way home to Freeport. Again, just last night we called Albers due to a dead battery. Customer Service at the Finest Level. Keeping us informed with their "timeline" and then updating as to their current location. What a Wonderful Business, even under unfortunate personal experiences. THANK YOU TO ALBER'S TOWING. . Arnie & Sue Tice

They were so polite and helpful! service was quick to respond and driver was amazing I can't…read morerecommend them enough. Great company

Very easy to work with, nice staff and friendly service…read more Thank you for a great experience.

Their service department is great. They always get my truck in on schedule. The sales staff is very…read morefriendly and there is no pressure buying. When we bought the truck there. It was the easiest buying experience we ever had. I highly recommend them if you need a new or used vehicle.

Barry's Collision Center in Pearl City did a great job fixing the front end of my 05 Honda Accord!…read more Looks just like brand new and they even touched up a few spots for me. It took 3 days and I couldn't be happier! Glad to be writing the first review.

Dave and his crew always do a great job. Friendly people and a comfortable waiting room. I would…read morerecommend ARS.

I started going to Auto Repair Specialists back when they first opened with my 84 Olds 88. I had…read moretaken it to every repair shop in town and was told that it was junk and couldn't be fixed. Dave fixed it and I had it for several years after that. We take all our cars there and have several over the years. They are friendly and always do great work. Wouldn't even think about going anyplace else. They are the best.