First time at an A&W and honestly I was impressed! You pull up to a stall and press the button to order! The menu is very simple and easy to read and there's one at every stall. You wait at the stall for them to bring out your order and they take payment while handing you your meal. My food was piping hot and delicious, no complaints whatsoever!! Reasonable pricing for a filling meal. The carhop was very kind and even complimented my fingernails. Great and reasonable service with friendly staff! Would definitely return if we are ever in the area. read more

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Went through the drive through and got a 5 piece chicken tender meal, I ended up with 8 pieces and lots of extra sauce

I had such an amazing experience. There's not many restaurants that have the carhop and I had just a great time quick ordering amazing service. Have to give a shout out to Katie who took our order and give us our amazing food 10 out of 10. Can't wait to come back next summer. bonus part we came on national root beer float day and we got a free one read more

A&W Restaurant - Free A&w Root Beer Float. - Fast Food Near Me - Standish, Michigan

What happened to the coney sauce?? Watered down, non existent- not impressed, didn't use to be like that

Fast, friendly service, large and delicious portions, love the original, old time vibe. All staff looked happy, greeted with a smile and politeness. People need to slow down and appreciate places like this, to keep them in business, instead of the overrated and expensive modern fast food restaurants. I will be back! read more

A&W Restaurant - Vanilla ice cream. They were out of cones, so they improvised! I love it. - Fast Food Near Me - Standish, Michigan

Great Food! Friendly service! WAY overpriced!!! $8 for 3 chicken strips? $5 for Small cheese curds?? Took over 20 minutes to get my order. Glad I don't live in this town! Update: My hometown A&W pricing... --3 piece chicken strips, $4.89 --small cheese curds, $4.39 read more

We had a pretty good experience here. I always stop to an a&w on my way up north. Great burger fries and ice cream. It can get a little pricey for fast food. This particular location is old school with the ordering from a phone at the table. Waitstaff was kind. Sometime the workers chatted more than they did their Job. Overall great read more

I hate to give this rating, been coming here for over 50 years. I know getting good help is next to impossible. I think more training or the use of common sense would have helped a lot. Cheese curds undercooked, coney dog dried out, chili way to thick ( a little water to thin it out would have been great), bun was so dry couldn't even eat it. Drinks and dessert items running down the side of the glass. Maybe teach the staff if they wouldn't accept the item if delivered to them, then don't take it to a customer. I told my friend " next time in town we will have to skip A&W, hope they can get help or management that cares about the food served and the customers, not just getting paid" Really hope things are better the next time I come in read more

We stopped off to get a late lunch here on our way back from Tawas. Ordered our food and then their "system went down". We were patient, waited nearly an hour. The last straw was when the car next to us was served, and they came in after us. That's when they told us they didn't even have our order. Then the waitress just shrugged her shoulders and mumbled "sorry" with a chuckle. Then she had the nerve to ask why we would wait an hour?!?! Because we were being considerate of a Small Business, that's why. We will never go there again, and I would never recommend such an awful restaurant. Customer Service is everything in 2020 when wonderful restaurants are closing daily because of this pandemic. Horrible Staff, very inconsiderate, totally incompetent. read more

I don't typically give reviews either way, but after our experience yesterday I just had to. Took my brother here upon his request for his retirement dinner. The lack of cars in the parking lot should have been our first clue. Upon entering, we were not greeted even though there were more than one employee behind the counter. The dining area was not clean. My sister warned me not to use the dirty restroom so I didn't. Then the food.... We spent $55 for burgers and fries and were so disappointed. The bacon was chewy, the buns were smashed flat, the burger tasted old and was rubbery, the onions and lettuce were old and wilted, the fries were cold and the cheese curds weren't cooked all the way through. The only thing that was good was the root beer, although I was hoping for a "frosty mug" like in the old days. To top it off, when I signed the little machine after paying for our awful meal I was grossed out from the sticky residue left by "others" fingers. Very, very disappointing experience! read more

Got a simple chicken tender meal and root beer float on my way home to PA, waited 20 mins (my boyfriend and I didn't mind the wait because we LOVE this place) and the lady didn't have us pay. Very great hospitality for happy customers. also, the food is always good! read more

A&W Restaurant - Small root beer float - Fast Food Near Me - Standish, Michigan

Now I know why they are going out of business across the states. Thus awkward set up makes you order from a "server" for fast food then they let it sit on the counter... let me just order food and go sit down. Terrible service and food. read more

This place was horrible after ordering the lady repeated the order it comes out one complete meal was missing a recipe was never given until I had to re order my meal we sat and waited almost an hour for food that should have taken mins to make they weren't that busy this was my first time at that location in many years and it will also be my last unfortunately read more

Stopped here on the way to vacation and celebrate my birthday. Little did I know that I would be suffering all weekend and still am from getting food poisoning from this place. I was so miserable and unable to enjoy my vacation. I loved A&W before. Sadly this has ruined it all for me. Not to mention their menu is overpriced. I also seen a worker spraying round up outside without using any gloves and touching his face and hair while spraying. I just hope he washed his hands before handling anything inside the restaurant.. It's sad cause I liked their food. But, Never again! read more

Waited 5+ minutes to give an order. Ordered two dogs and chicken tenders. 25 minutes later nothing. Left unfed. Not super busy, but we never saw anyone getting served. Never saw a server. Too bad. read more

We have a A&W close to our home and the food is great, so I thought today let's have some here in Standish. I got the double papa burger and large fries. The fries had been good but the burger, only onion, no salad or tomato's just the buns, patties, onions and some dressing. I usually finish my food because I was raised like that, but not today. read more

Very dirty, crowded and an hour wait. Very dissatisfied, have been coming here for years, will never stop here again.

It is not easy to write this as I am also a small business owner. Our visit to this restaurant will be our last. My wife and I arrived and placed our order outside. We waited patiently but then the car next to us was served that arrived well after we did. We asked the waitress what was going on, and that we had been waiting an hour for our food. This is were it went poorly. The response was snarky and not what I would have expected. I pulled out and drove to the other side of the restaurant so I could go in. Upon entering I could hear the waitress complaining about us. After hearing that I was truly upset. She behaved as if it were our fault that we did not get our food. I then spoke to the manager. No attempt on his part to resolve the situation. I went inside to give them an opportunity, but quickly realized that was not going to happen. I left and will never return. Sorry for the long winded rant but employees will make a company succeed or fail. This place is going to fail. read more

At Standish MI: Yesterday, July 4, 2023 we did not get what we ordered at the drive-in. The "music/ racket" piped from the facility was so LOUD that the order-taker could not hear what we said, even after several repetitions. (If people want to listen to that racket, they have radios in their vehicles.) She did repeat back to us the order, but we did not get it all. We asked for 3 hotdogs (not coney) with everything on. We got only 2, with fries & diet rootbeer. We also asked for coleslow on the side. We got none. Previously, coleslaw was part of the hotdog basket when we ate inside... They now use a tablet to figure the cost, so we got no receipt. Therefore, we really do not know what we paid for... We were happy that the drinks came in take-out cups rather than the mugs, which do not fit into the drink spaces in the vehicles. We gave a $5 tip on a $13+ order, because the staff did work on a National Holiday. read more

This was nasty. Food was cold. Staff serving food was not nice and very rude. Tables were dirty. Instead of feeling welcomed by the staff it was like get out. read more

My food was great, but they got our order wrong about 5 times. I was very disappointed in their service. Also, the waitresses were very rude and snobby and saying that we were wrong and she was right. The first waitress didn't even give us a receipt when we ordered, so it sounded like we were being liars. Service was terrible, and food was okay. read more

We stopped in the midst of a blizzard. The Restaurant was clean including the bathrooms. Food was better than I expected. The a&w freeze taste more like a milk shake, but it was still good. Staff was attentive to our needs and completed our order in no time. read more

The service was absolutely awful! Wasn't asked if we were ready to order, just said she was ready to take our order. I said I needed a minute and she ignored me and waited for an order, I just chose some cheese curds. She comes back with food sometime later and asks my boyfriend if our check is together or separate. By this time she's yet to speak or look directly at me. I say together and she still wont look at me as I pay the bill. I had my hand outstretched for my change and she drops it on the table. After she doesn't return to check on us, I walk up to the counter for a refill of water. I was ignored at first then she asks finally what I need and rolls her eyes. Very rude and expensive for shit service!! Save your money!! read more

A classic restaurant. Seat your self type! Order your meal via a phone. Very classic! Ordered milk shakes, cheeseburgers and A&W root beer! Had other classics like coney dogs, chicken sandwiches, chicken tenders and classic root beer floats. Kids menu has hamburgers, chicken, hot dogs and more. read more

I haven't seen a a a@w in years and finally found one. Still like calling in the food idea. If I lived closer to one I would go a lot more.

Just left and now I have to go someplace else to eat. My bacon cheeseburger was cold and the bun was so stale it fell apart when I picked it up. What is the point of having servers if they never check to see if everything is alright. My husband fries were cold also. Wasted $16 and my time. Table was dirty and the air vent above us kept dripping dirty water on our table. Bathrooms were disgusting. Keep driving by this place!!!! read more

Sometimes you just gotta have a Coney Dog and a Famous A&W Root Beer. Even the Diet Root Beer suffices the sweet sassafras craving. Go in. Pick up a phone receiver and your hot food will be served with a smile in a jiffy. An American favorite for decades. Indulge yourself with the all time classic Root Beer float read more

We have stopped here annually for years on our way to camping... BUT never again. The prices are outrageous for a fast food joint. Of course the kids love the phones to call in hour order. The service was extremely slow. The food was mediocre at best. read more

The food was really good. Chicken tenders were great and root beer floats were massive! The service wasn't great and prices were high. This is an order-by-phone A&W. We had coupons for our meal and weren't asked if we had any over the phone. When our order was brought out we were told that we couldn't use our coupons because we didn't say we had any on the phone. Overall a good meal but slightly expensive for fast food. read more

Where's the sauce. My coney had a dried out crumbling bun, more onions than hotdog and a tiny amount of coney sauce. The world famous onion rings were stale and tasted like it was fried in bad oil. My hubby's footing had very little sauce and the bun was dried and crumbling. Never again. read more