Mr. Bob merrel and Mr.tony were amazing. This is amazing company plan to use them in future and…read morerefer them to friends and family. Loved their job thanks so much

This company will take your money and run! These people are equivalent to the Daddy who tells the…read morekids I'll be back getting milk and cigarettes, and then GHOSTS! Quality of work will appear to be great however as time progresses, and the materials begin to settle in, you will begin to see the defects on the sh1ty workmanship they provide. They will tell you they will cover workmanship yet, when it's time for them to do their part, they will be no where to be found. They will stall you. So if you are lucky to get a hold of them, ensure you lock in the date and time, and keep everything recorded so when the time comes you can protect yourself. They will send you a guy name Earl, he will tell you that they are working on getting things done for you that he cares for you blah blah , however when you show them how the walls look (refer to the pics I shared) they will "agree" with you and you will be told, let me check with the "boss" and see to make it right. Well that will be the story line you will get. I did however get some support from the gentlemen I just named, (not sure if it was because we were still months away from our so called workmanship contract) when I first moved here permanently, and time for us to install my washer the outlet was completely different from what it was originally with.c he did recommend me what to get and he ended up coming out to get that taken care off, again not sure if it was a front due to we still had several months left before that 1 year of new builders "warranty" . Fast track to today's date, after talking to the owner over the phone and me expressing how the people he contracted to do work on his behalf representing his name , was defected he himself said there was nothing he can do, I don't know if he even cared to see the videos I sent but as you can see in the pictures of the wall I shared, that looked like some folks from home depot did that wall who had not license to work on walls. Heck some of his own people told me that that wall was unacceptable. Anywho, not sure if I'm being petty or childish however I don't want for anyone to have to deal with what I'm dealing with. To be fair, my neighbor told me that he himself had the same issue with them trying to repair workmanship. He said it was like pulling teeth to get them to dos his stuff, what he did was opted let it go since the hassle was not worth it. When the Merrill's sent some folks to the house to repair the bathroom running boards about two weeks ago, and as of today the boards are not taken care off. I trusted their process and it appears that this company is not in the "building relationships with their customers" , how they have been in business for this long is beyond me. The companies reps they send to you will be sweet talking to you and buying time (from the experience and actions I have seen from dealing with them upon requesting the company meets their part of the bargain, maybe some other folks have had better luck but I'm expressing what has taken place in my situation showing the pics ) and will not be completing what they said they covered. Overall I would stay away from the Merrill's home improvement/building company. Had I known how they operate, I would have never trusted them. So please be careful and don't let get played by the GOOD COP BAD COP. All they are doing is buying time for themselves. They may be "affordable, but not worth the hassle!! Ensure your fellow veterans are fully aware of your in a leadership position ensure you inform Your soldiers who are looking into purchasing a home, to please ask who the builder is. When they are doing the walk through, please ensure to inform them not to take their realtors word nor the sellers realtors word that they have 1 year of warranty, if they see something wrong with the property looking into purchasing have them get it fixed immediately before they sign any contract! If You have any further questions or concerns do not hesitate to reach out. Good Bless and again this rating is for informational purpose only so you don't have to go through the hassle yourself or your soldiers.

Brad did a Great job, reliable, communicates well, and was finish in no time. Again thank you!read more

Thank you so much for doing an outstanding job! I was…read moreselling my home in Clarksville and right before closing I needed the lawn to be mowed and cleaned up. It was a last minute thing so I called them and they did everything the next day!!!! I live in Texas so Brad was able to send me pictures and we did everything over the phone including the payment. His prices are affordable and his work ethic is great. Highly recommend this company!

I must say, the guys that came or were very nice and accommodating. It worked out that I was…read moreplanning on getting a quote for a tree removal, but when they showed up they thought it was for the removal, so they gave me a great price and went ahead and did it that day. What i wasn't happy about was that they drove and parked their trailer in my yard, which we have so carefully tried to get grass to grow in. I told them they could park in the driveway next to ours as the house wasn't occupied, which I thought they did, but when I came back out again it was in the yard. I figured that it was my fault because I didn't request them to stay off the grass so I let it go. They came back the next day to finish picking up the limbs and I requested a quote on getting some limbs cut from another tree for thinning while they were there. They promptly responded and again said they could do it that day, which was great. I asked if they would be careful with the grass because it was on a different side of the house and I didn't figure they would need to be in the grass anyway. I got home and they were working hard, but there were tire rugs all through my yard (we have a corner lot so there is no possible reason why they would need to drive where they did). Their truck was on the street at that point so the damage was already done and there was nothing I could say. Apparently, they ran over 3 street signs while they were there too (my neighbor was present when it happened). Long story short, they got my taken care of very promptly, the price was reasonable, and they were polite, but I would set expectations at the beginning of what you want regarding boundaries of your yard.

Was recommended on the Nextdoor app and I found that the guy who cut the trees down did a pretty…read moregood job but they claim they could do just about anything so I asked them to put dirt at the side of our house to build up the foundation and evidently they hired another person to do that and he complain to me about how much they were paying him and didn't want to go get any dirt and didn't want to haul it to the side of my house so he just went and got bags of topsoil at Lowe's and dumped it at the side of the house very poor quality dirt and I'm really not happy with that part of the job don't think I'll be hiring them again

Jason can fix just about anything. He has installed fans, fixed my roof, hung my tv, installed the…read moredishwasher, connected pipes under my house, and soon I will ask him to repair my fence.

Found Jason after sending texts to different 'handymen' to try to get an estimate to repair my door…read moreframe after it was cracked due to the storm door. Jason was one of the few that gave me multiple options from expensive to least expensive option. I was even told by some that a repair wouldn't even be possible and that I would have to end up replacing my entire door frame. Yet, he showed up and not being able to fix it never came out of his mouth. He took care of my problem at a fraction of the cost that I was quoted by other handymen. Extremely affordable and definitely impressed with his knowledge. Before he left, he came for one thing and I actually had him checking out little things here and there that I had overlooked in my home over the years. Will definitely use again!

Justin is AMAZING! Kind, professional, prompt and so knowledgeable! I highly recommend Hard Knot…read moreif you're looking for the best!

Can't say enough good things about this company. We received a prompt response, a detailed…read moreestimate, reasonable pricing, timely service, an amazing job and constant communication to make sure what we envisioned was exactly what we were receiving as results. Justin is personable, knowledgeable, and great to work with. We had numerous stumps ground, the aftermath of a pool installation graded and smoothed out, and an entire gravel driveway replaced and expanded with more effective grading/drainage and new gravel, and we are beyond happy with the end result. I'd give them more than five stars if I could!

Really down to earth, with fast and friendly service! Came to look at a couple broken fascia boards…read moreand helped clear out our gutters in the meantime, and offered to come back to help us put a shutter back on once he got the parts. Charged very reasonable rates as well! Will definitely keep Cory's contact for future roof and general handyman work!

Excellent work. They did everything that you expect a professional painting company to do. they…read moreremoved the electrical covers, installed drop cloths and tarps where required, cleaned up all smudges and bleed throughs and did a superior job. Will hire them again when I decide to do the remainder of the house.

I had Shield Guard Plus install a few vanity mirrors and handle some touch-up painting in my…read morebathrooms. I'm extremely pleased with the results. The crew was meticulous and clean--something that's rare to find these days. What really stood out, though, was the outstanding service from Sales Manager Tony Reed. He went above and beyond to ensure my wife and I were completely satisfied with the work. His professionalism is second to none. I highly recommend this company!

I had SG+ come out after the flood this year. There were so many areas damaged; some large and…read moresome small! Austin Mason was the Project Manager for my services, and he has been there for me every step of the way, working with me even when my Insurance Company was not professional. Each team that came out were professional, courteous, friendly and hard working! I will be using this company for all of my projects from now on. I reside in Hopkinsville, KY. Austin really went all out on repair price that worked for me!

DONT WASTE YOUR TIME!!!!! Jeremy will not work with you! I was quoted $1400 by another tree service…read moreand he's always sharing "I'll beat your last quote by $200 or it's free" but never follows through! When I asked him about it, he stopped replying to me and I finally wrote a review on his Facebook page and that's when he finally told me to call him and he said that it was for clarksville area only. Never said anything about it in the Facebook post! Then he blocked me on Facebook. And deleted my comment on the post I'm referring to. If I could give negative stars, I would!

Man I love this crew. Coming from AZ I know nothing abt trees or grass or bugs for that matter. So,…read moremoving out here I got all tree and in abundance. I got a bug guy who pointed out a tree where my carpenter ants were coming from. Then, I made many calls to lawn and tree care. 1 called back wanting 32 bucks just to give me quote and southern tree care called back to ask what time.and day they could come by and check it out. Jeremy and his wonderful family came by and walked my property. I told him what I was looking for. I had just moved in and the house had been neglected so ton of debris, trash left from the pervious owners, and my moving boxes. All had to be taken along with 14 dead Cypress trees and about 5 or so trees trimmed from the home. We get to the front where he points put that one of the 5 huge trees I have is dying. I mean like a doctor Jeremy totally pointed out the tree that my bug guy said had carpenters ants. They quoted me what my husband and I found to be the fairest and the next day his crew came out and did just as I wanted and more. They even cleaned my gutters. One guy came to me and wanted me to know that on 1 tree he didn't take the whole branch because their was a birds nest there. AAAWWWWWWWEEEE. thank you. They get 5 stars from me but I deserve a 1. This move has made me forger my manners and I totally forgot to buy them lunch for their very hard work. Oh and the dead tree, they removed it and about 5-7ft from.the ground up dead! Black.and hollow. So happy I paid to remove that. If there was a bad strom.to come, that tree would do serious damage to either mine or my neighbors house.