Repeat customer here. I've used A Better Image a few times to print digital art commissions so I…read morecould frame them and have always gotten excellent advice as to what size to print, best format for framing, etc. I came back this time to ask for printing an art piece as a postcard for inserting into my holiday cards this year. They were wonderful to work with from start to finish, going over options, letting me know clear price estimates, going back and forth in email to make sure any errors were corrected, and I was able to pick up my cards in two days! I strongly recommend them for excellent service, high quality, and more than competitive pricing.

Great service, friendly employees and they were willing to reprint my order after a…read moremiscommunication about the set up of the file with no questions asked. I'll be back! I recommend them to everyone. I shopped around before using them and while their price wasn't necessarily the lowest I received, their level of competence was worth the price. I felt like if I spent 70% somewhere else I might have ended up with a product that would have to be redone here anyway.

In my times coming here, I've mainly been struck by the kinds of things they DON'T do, which seems…read moreto include most of the things that I wanted from them (I've mostly talked to them on behalf of a magazine I ran, and they don't do traditional newsprint or any of the alternatives I'd suggested). I did work with them on some promotional headshots, though. Their service is tired and brusque. Not exactly rude, but not the most helpful. They won't suggest something that might work, they'll wait for you to guess the correct answer, which can be pretty frustrating. They have a wide array of services and their prices, while high, are better than Kinko's, which is what really matters.

If you're having trouble finding them, it's because they've moved to the inside of Plaza Mall! I…read morecalled around several area businesses looking for the best prices in color print-outs. And Mark at VIP was able to work out a great deal for me at .25 cents a sheet. He was really nice on the phone and in person. Turn-around time was just a few hours. And it feels mighty fine to move my print needs away from Kinko's and start supporting a local business.

I had a terrible experience with this company and with their customer service staff…read more I am a graduate student and ordered 500 business cards in November. They arrived in January. I expected some time between ordering and delivery but two months is kind of pushing it to the extreme. But that is not my major issue. When the cards arrive they had what I approved in the proof AND the words "Title 2" and "Title 3" printed underneath my name. I opened the box to see if this was a misprint on the displayed card, however it was on all 500 cards. I called the customer service line and a woman named Donna told me the electronic error that occured (the system timed out and it added the text back that I deleted) but offered no sort of solution on how to fix the misprinted cards. Her advice was basically, put in the order again. I asked if I could be charged again and she said, "yes!" My response was, "why would I use this service again when you messed up the job the first time?" She did not respond. If this error happens enough for you to be able to tell me how it happened I feel as if the website should be tweaked or add a final proof step at the end after you enter your card information. Donna said that the proof is saved as a PDF and goes to print without any sort of quality assurance. My school recommended this service to me and my Fellowship students so I asked if they had any input on how to deal with the misprinted cards. They had previously worked with the company so I thought it would be good to ask them to call on my behalf. They called and a man named Joe was extremely rude. He attempted to insult my intelligence by blaming user error and was yelling at the end of the call. This service needs to re-train their customer service staff (or just hirer nicer people), revisit their quality assurance process and think about how small things become big things.

Consistently great quality, competitive pricing, excellent customer support. I have been using…read moreUniversal to print catalogs for our small business for about 4 years now. What does that mean? It means I am amateurish at best at layout/design, but Joe in customer service, as well as the art department, do a great job at having my back and pointing out anything that needs attention. Quality is exceptional. There's always a few people out on the loading dock lending a hand. Absolutely love working with this company, I definitely recommend!

This place is a horrible example of false advertising... IT'S AT STREET LEVEL. IT'S NOT…read moreUNDERGROUND. SO WHY IS IT CALLED UNDERGROUND PRINTING. AM I RIGHT. Making custom-made T-shirts, they also have a whole bunch of great Chapel Hill T-shirts and UNCCH t-shirts and whatnot. Perfect for the very walkable tiny downtown of this infamous legendary and iconic Collegetown. I would say this is the iconic T-shirt shop in one of the iconic Southern College towns but there are other t-shirt shops which you can check out too.

Ordered shirts for our band and everything went so smoothly. Communication was fast and clear…read more Response to any questions or concerns were addressed promptly. Good value for your money. I will definitely continue to use their services for all future orders.

Top notch service and products. John and Joseph were incredibly helpful in producing my project.read more

Fantastic service and super helpful staff. Fair value if not better than fair. Printing jobs were…read moredone quickly and efficiently. Thank you!

The woman who works here is incredibly rude. I'm a 22 year old girl, and I felt immediately…read moreunwelcome both times I went in here. The first time, when I asked if they took credit cards, she laughed in my face and ranted about how "yougins KILL HER". Whatever, no big deal. I got some cash. Next time I go in, I say I need some files printed, and she straight up MOCKS ME. Like head flip valley girl impersonation. Then, proceeds to treat me like I'm stupid. I was nothing but kind and easy to work with, but she consistently seemed upset by my very existence. I'm a college educated woman and I was printing my onboarding forms for the EPA. I tried to support local business by shopping here, but I definitely won't be going back.

In from out of town, I called in ahead to have a print order priced, which was quoted at $17 for a…read morehalf size set of architectural drawings. So I doubled the order to have two sets, and emailed a PDF file as requested. Arriving at the shop to pick up my order, the total was $50. The man working and I figured out that the miscommunication occurred on the phone, where he misquoted me because he thought I needed "copies" and not "prints" despite the fact that I mentioned I would email a file (did he think he could make "copies" from a PDF?). I then offered to A) pay the price he quoted on the phone B) pay for and take only one set. Instead of accepting either of these terms despite his own mistake of misquoting the price, or offering a different compromise, he decided to destroy the sets. Needless to say, I'll be taking my business elsewhere. UPDATE: The owner actually emailed me the next day, apologizing for the mistake, and offered the sets to me at $1.75 per sheet, which I calculated to be the original cost which was quoted to me on the phone. Definitely, I support small business as much as humanly possible, but I had already found someone else to do the work (for cheaper, actually)(and for the record, NOT a corporate chain) and had the drawings in hand by the time I received this email. Now here's my thinking: after already having been turned away by one of his employees, and given the fact that he's going to destroy the documents anyway, the owner needs to do more than offer for me to drive back to his store and sell the documents to me at FULL PRICE (which I already offered while standing in the store). I've already spent time, energy and gasoline only to be turned away, and I expect more, if nothing else than a sign of good faith and good business. I really, really, really don't like giving negative reviews, but I feel the need to hold this business accountable. I hope the best for this small business, and invite them to correct this wrong and affect my opinion.

I used this company twice for different wedding projects including my invitations and favor labels…read more They can either provide paper options or use the paper you provide. Service was fast and the estimates were very reasonable. The design team helped resize a few things for me at no cost. I recommend sending your initial request to the quote or design email addresses listed on their site and not just the "info" account. They didn't receive my email to the latter account, and I was delayed a few days in getting my job processed, but all worked out fine and they were flexible with me picking it up.

I have used Apex Printing for several years now and I could not be happier with the service. As a…read moresmall business owner, my print requirements can range from very small jobs to cases upon cases of printing. No matter the job, my requests are met with speed and professionalism and the end result is always good. Hayden is terrific to work with and his staff is always friendly. There have been several times where, through lack of planning on my part, I have been in a rush for an order. Apex Printing has always been quick to help out and assist me any way they can. Just on service alone, I can honestly say that I have zero interest in price shopping for another supplier. Hayden and his team have earned my business a hundred times over and I look forward to many years to come working together.

Go for the printing, stay for the dog…read more Needed some professional poster boards for an event and saw all the good reviews for Landmark. They live up to the hype. Tim was quick to answer my phone call, answer my questions, and after I sent my email with the design for the poster, he got back to me quickly with pricing. Overall, the turn around time felt fast, I ordered Monday and picked up by Thursday AM. I am sure you can get faster if needed. And the pricing felt fair! When I went to pick up, I got to meet Tim and that's always nice. I also got to meet their sweet greeter - a little pup and all she wanted was her belly rubbed. I could have stayed there all day. A great experience! I love supporting local and will definitely use them again in the future.

The guy who works there could not have been more kind or helpful. He was wonderful and the final…read moreproduct looked amazing! I highly recommend Landmark Printing! It's nice to support local businesses, too. Thanks for saving the day for me today.