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    A & J Concrete

    5.0 (1 review)

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    6 years ago

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    Buffalo Niagara Concrete

    Buffalo Niagara Concrete

    (7 reviews)

    7 weeks for 4 steps--poor communication and failed inspections…read moreDo I have steps? Yes. That is the only reason this isn't a 1 star review. We hired this company to remove our old, broken concrete front steps and pour new ones. While the initial communication was great, it became incredibly un-dependable and hard to come by as the job progressed. Ultimately, it took 7 weeks to complete a 4-step project due to poor craftsmanship and multiple delays. The issues began when the initial pour completely failed inspection. The step measurements were wildly inconsistent--the top step had a 4-inch rise, while the others varied from 7.5 to 8.5 inches from step to step, and it sloped from left to right. When I brought this up, the contractor was defensive, insisting that everything they poured was "up to code" and there was nothing wrong with them. However, they later admitted the mold had been stepped on by the crew. After several communication gaps, missed timelines, and a partial refund discussion, the city inspector officially failed the steps on May 4th, stating they required a complete tear-out and replace due to the safety and rise inconsistencies. The second round of demolition and pouring took another three weeks. Throughout this entire process, I was never notified in advance when plans changed or when the crew would show up. I had to actively chase the contractor for updates just to find out when people would be at my house. While the second set of steps finally passed inspection, they still have visible flaws. If you are looking for clear communication, reliable timelines, and a job done right the first time, I would look elsewhere.

    7 weeks for 4 steps--poor communication and failed inspections…read more Do I have steps? Yes. That is the only reason this isn't a 1 star review. ​We hired this company to remove our old, broken concrete front steps and pour new ones. While the initial communication was great, it became incredibly un-dependable and hard to come by as the job progressed. Ultimately, it took 7 weeks to complete a 4-step project due to poor craftsmanship and multiple delays. ​The issues began when the initial pour completely failed inspection. The step measurements were inconsistent--the top step had a 4-inch rise, while the others varied from 7.5 to 8.5 inches from step to step, and it sloped from left to right. When I brought this up, the contractor, Gage, was defensive, insisting that everything they poured was "up to code" and there was nothing wrong with them. However, he later admitted the mold had been stepped on by the crew. ​After several communication gaps, missed timelines, and a partial refund discussion, the city inspector officially failed the steps on May 4th, stating they required a complete tear-out and replace due to the safety and rise inconsistencies. ​The second round of demolition and pouring took another three weeks. Throughout this entire process, I was never notified in advance when plans changed or when the crew would show up. I had to actively chase the contractor for updates just to find out when people would be at my house. ​While the second set of steps finally passed inspection, they still have visible flaws. If you are looking for clear communication, reliable timelines, and a job done right the first time, I would look elsewhere.

    A & J Concrete - masonry_concrete - Updated July 2026

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