Extremely time efficient. You pull in the drive through, stay in your car, pop your hood, and they…read moredo their thing. In and out within 10 mins. Mind you, they charge $45 for a standard oil change, but they also check your battery, tires, belt, etc. I didn't need or want all that (I recently took care of all that), but I had an online coupon that cut the price in half. They say they aren't commission based, but they will try to sell you on everything imaginable. Overall, positive and quick experience... just wish they had a more cost efficient option for people who just need the oil change and nothing else checked.

Went there three times and each time they were "out" of the standard mid range oil recommended for…read moremy car, but happy to upsell me the more expensive brand. Last time I told them to forget it but they claimed their tech in the pit had already started emptying the old oil. Never going again. Strange that Woodmans, just down the street, always has the reasonably priced oil in stock.

Awesome, fast, professional, and detailed!…read more Very nice experience! It's nice to be thanked for your business!!

Employees are very lazy and even changed store hours. Hours have cut back 5 hours per day!read more

Cameron was very knowledgeable and honest. I asked why another shop would quote me cheaper and he…read moresaid they were forgetting a necessary recalibration and weren't including any shop supplies in the quote. As for the actual service Cameron was fast and got my cars alignment on point. The shop needs some love/refresh in the waiting room but otherwise 10/10 experience!

Great service and performance at a fair cost. Nice rebate and good rating, fast indtaationread more

I enjoy taking all my vehicles to this location for oil changes and emission testing. The team is…read morevery professional and gets the job done as quickly as possible. It's very reassuring to see this team in action, as everyone knows their role. My experience with this location has always been good, and I've been coming here for years.

Stopped in for an oil change tonight around 6:30. I was the only car there, and they waved me in…read more Literally the fastest oil change I've ever had in my life. I felt like I had my own pit crew. Very personable technicians, and explained everything that they were doing. I usually get my oil changed here, because they are quick, and super nice.

I was quoted almost $500 for rear brakes from a dealership, which I thought was a little…read moreunreasonable. I checked around few places like some of the major repair chains, and was not satisfied with some of the reviews posted. So I searched for independent repair shops and came across A 1. There are a lot of positive reviews so I took a chance. Lance was very helpful and accommodating with great customer service. I dropped my vehicle off on the 4th even though A1 was closed so I could get a second opinion. I followed up with the next morning (5th) and Lance explained everything to me that would be needed. I did not feel pressured or like he was trying to get over on me. The work was completed later that day, and I will be back for future services. Anyone that owns a vehicle would want a reliable repair shop that will be honest and have good customer service. Thank you Lance

Great communicators I had a tiny house on wheels and needed…read moreto get it all checked out before a major thousand-mile move. While searching for trailer repair places, A1 popped up and they were super helpful on my initial call. I dropped my trailer off and Jeremy was assigned to the task. He advised as to what was right and what was wrong, and gave me an honest estimate of the (cost) damage. We got the wheels swapped and everything greased up with proper lighting in quick order and I was able to get it moved without issue to it's new resting place. I would not hesitate to use them for any of my auto or trailer repair needs.

made an appointment online. showed up for it & no one was there and the door was locked. called the…read morelocation and no one ever picked up! i called other tires plus locations & they were open but this one was a complete disappointment.

Wife here. Had an appointment at 10am today(01/18/25) for oil change and tire rotation. I'm a very…read morebusy person, and have a full day ahead so needed to get this done. Walked in and the employee looked at me (no greeting). A couple walked in just ahead of me, and the service person proceeded to help them, they had a flat tire. 10 minutes later, I still got no acknowledgment, after I've been waiting for my APPOINTMENT to begin. I've been coming here over the 20 years I have lived in Waukesha. My husband will not come back here, after two bad experiences. One was like a scam to repair his car in order to allow him to drive away with it. But I haven't experienced any issues until my last two visits. I wrote the last bad visit off as a fluke. Anyways, since I was invisible, I ended up leaving (they wouldn't have noticed anyways) and went to one of the many other services in close vicinity. This sucks because in a business, conducting daily, weekly, or monthly meetings should ALWAYS emphasize CUSTOMER SERVICE and QUALITY. Once a customer has built a confidence level with a business, they're yours until it goes to crap. Now I know why people I talk to about going here scoff at the notion.

Recap - my 22y/o daughter took car for tire rotation and oil change. 100% certain the car had no…read moreoil leak before visit (new-ish driveway and never had oil spots). They told her she had an oil leak and wanted $47 to diagnose the leak. Sure enough, there were drips under her car that evening that were never there before. Update - today I took the car to the local dealer. They found the source of the "leak". Firestone didn't properly tighten the oil filter when they changed it. And Firestone overfilled the oil. All told it was about a $300 charge at the dealer for three services: 1. Diagnostic to find the problem Firestone created. 2. De-greaser to confirm no other leaks (there weren't any) and clean the damage from Firestone's mistake. 3. A replacement oil change to correct Firestone's overfilling. It still read above the full mark despite dripping for a week and whatever got sprayed around the engine compartment. Which left me wondering... Was the oil filter left loose out of incompetence, or was it left loose intentionally to create a leak to justify charging the $47 for "oil leak detection with dye" that they thought they could pull over on a 22y/o girl? The only other review on this location from this year also mentioned loose oil filters, so I'm apparently not the first to experience this.

Warning do not bring your vehicle here…read more Twice I brought my car here for simple oil changes many months apart and as a result left with severe problems that were not there before. They failed to secure oil filters and damaged oil lines. Whether this was intentional or not is unclear. Bot times I had to get things repaired by someone else at additional cost. Additionally, when dropping off my vehicle I observed staff throwing bolts and tools across the garage. Find another place to get your vehicle fixed or maintained. You will be saving yourself a tone of time and money.

We replaced 4 tires today and they had us in at the scheduled time and we were out with new tires…read morein under an hour. The tires I purchased were a brand I hadn't heard of before but they had a good rating and were a much better price than the big name brands. The only complaint I have is I noticed some scratches on the right rear of our car but I can't say for certain that it happened there. Overall I would recommend them for tires. Nathan the Mgr. was pleasant and easy to work with and the young man that pulled the car out was nice too.

Absolutely terrible service. They broke my rim. Then when I had to have them put the spare on…read moreas they couldn't find a replacement they broke the mechanics in my trunk to my convertible top. Won't assume responsibility for anything!! Completely negligent

Jesse and Joel earned my business and my recommendation to every person looking for repair service…read moreonce again. They were transparent, proactive, and easy to work with. They went above and beyond to help fix my vehicle's issue. Thank you for a great experience.

I needed an emissions test for my 2023 (why we still are required I do not know) and dreaded…read morefinding someone to do it since many businesses stopped. My closest choice was Midas. I thouhg because it was a chain franchise they may grumble. Complete opposite. I was great promptly. I was out in ten minutes total. Bonus great fish tank in the waiting area. thank you Midas

Terry in the Optical department is amazing! From the moment I walked over till the moment I left, I…read morefelt important, valued and cared for! She is so personable and knowledgeable, and I wouldn't hesitate to recommend going there for all of your eyewear needs

I have been buying prime tenderloin steaks from Sam's Club on 124th street for several years. I…read morerecently moved to Brookfield and started buying the same steaks from the Waukesha store and they are a rip off! The last 3 packages that I have bought had 3 decent steaks and the fourth one is all grizzle and fat. They put the bad side down and cover the rest of it with the sticker. I am a prime member and pay extra for certain privileges. I don't need to be cheated by a store that I pay a membership fee to shop in. Am I not supposed to be able to trust my fellow members and employees of the club. They don't care about their members. They rip us off just like any other business. GOOD BYE SAMS CLUB BUTCHERS!!!!