Customer service rock-star!…read more How does someone go from not having a car to having a car... well, they have to jump through a lot of hoops. You can't leave the car dealership without insurance and you have to have a VIN to get insurance??!! Talk about a catch-22. Kris was amazing and made this seamless for me. She had everything ready to go and she even helped me after hours to make sure I was able to drive home that day. She really went above and beyond. I can't thank her enough!

I have been carrying this insurance for less than a year and have had nothing but problems with…read morethese agents. I can't wait for my policy to expire so I can run as far away from them as possible. What a joke You responded by thanking me for my review,??? You called only to exacerbated the problem. I'm sorry I even signed up with you in the first place. My eyes will be wide open with my future insurance agents. You are perfectly aware of the problem and if you can't help me don't contact me.

Natalie was recommended to us by our relators. Due to the COVID-19 situation, we were in a…read morecompetitive market but didn't want to sell our existing home until we secured our new one. After explaining our situation to Natalie, she explained to us our options. It was amazing how creative she was in identifying a solution that perfectly fit our needs. Months later, one of our offers was finally accepted in this crazy market! Every step of the way, Natalie was responsive and super fast at communicating. She knew exactly what we needed and answered our questions promptly. If she wasn't able to answer our phone call, we would get an email response within the hour. She was super supportive throughout the entire process and even informed us of our backup options if cards didn't play in our favor. With everyone working from home during this pandemic, getting a hold of people was super difficult, but this never happened once with her. Natalie was always quick at picking up calls and responding to them whenever we had a question. She ensured that we felt well-informed every step of the way and were making educated decisions instead of just going along with the pressure of the market. I would recommend Natalie to anyone I know! She definitely knows her field of work and cares for her clients. She's super on top of things so if you're looking for a reliable mortgage loan consultant, look no further. We'll definitely be reaching out to Natalie if we ever have future mortgage needs in the future. I'm sure she will treat you with the utmost care as she never lost patience on us even when I was on my 1000th question of the day.

My real estate agent recommended Dave Mingione, Senior Mortgage Agent.... he's a precious gem. The…read moreguy is on it.... one step ahead at all times and 24/7 fast response. His assistant Peyton keeps pace with him... dynamic duo. Rates are monitored, and forecasted rates are logical and current. The mortgage process was very easy, extremely organized, and the signing was as relaxed as a visit to Starbucks... I purchased in Livermore, CA, and Dave works out of the Livermore office... like the company... Love the Dave... he is one of those super high performers...unequaled excellence... and no I'm not related and simply relied on him for a smooth and effective mortgage service. If you work with Dave Mingione then you are taken care of at every step, every corner, and through the deal...and likely well after the deal.

McDowell's Insurance has been my insurance agent since 1990, during the past 23 years with this…read morecompany I have always been treated with kindness, respect and like an extended family member. They really work with you to get the best coverage that suits your needs. They are very honest and up front about any questions or concerns you may have. Over the years I have had the opportunity to meet many McDowell family employees along with non-family employees who were always courteous, friendly, and very personable. McDowell's Insurance Agency is a 5 Star Company!!!! Sincerely, Samarie P. Harris

JD is an experienced & knowledgeable pro. I am a sole proprietor business owner and have been in…read morethe gig economy long before the phrase was coined, and have had JD take care of all my insurance needs for over a decade. He always takes the extra time -- and it always does take the extra time, since my policy requirements are quite unusual -- to find the right coverages at the right price points! His droll sense of humor may not be for everyone, however I always leave the office with a handshake and a chuckle... 5 stars for sure!

I don't leave many yelp reviews, but this is one of the few experiences I've had that deserves it…read moreand it's authentic. I've had car and rental insurance with State Farm through Nima for several years. I appreciate the great prices on my premiums, but what I appreciate most is how responsive and professional Nima is. He's been an aggressive advocate on my behalf over the years and I highly recommend him as an agent. I couldn't be more satisfied with the service that he's provided. I recently had my car broken in to at my residence and my golf clubs were stolen out of my trunk. Nima helped me navigate through my rental and auto insurance to help get back what I deserve and make me whole again. I very much appreciated his help and recommend him for his dedication and passion he showed in having my back.

He gets an F for failure…read more A total lack of response has caused me to seek another insurance company after over 20 years. Way to ruin a long-term customer relationship I had with State Farm. It's not like I don't have choices. This guy just works from home by himself since when you call no one ever picks up and then he might call you back later from his cellphone, but usually just ignores your voicemail. He doesn't seem to be able to make any policy corrections quickly (or at all) like other State Farm agents can, and he just does nothing. I've been with other State Farm agents who not only have an office, but can put in policy corrections pretty much immediately, which triggers an updated rate and bill. But with Nima Rad, I'm going on a month and he has done nothing for me at all. You would think he would want the insurance policy to be correct, and get it corrected ASAP, but instead he's just stalling making the corrections probably hoping that I will forget about it and needless pay more money. I only drive like less than 5,000 miles a year yet on my latest bill, he put that I drive over 15,000 a year. And now I can't seem to get him to correct this error. I've had it with this and have sent noticed to the corporate office about it and also am closing all of my multiple policies with State Farm. Good riddance.

I want to express my sincere gratitude to Gabriel Alves for his outstanding service in securing the…read morebest home insurance rate for me. Gabriel was extremely professional, attentive, and knowledgeable throughout the entire process. Thanks to his guidance, I was able to smoothly transition away from AAA and the California FAIR Plan and seamlessly bundle my home, auto, and business insurance with State Farm. I now have better coverage at a great rate, along with complete peace of mind. Gabriel truly had my best interests at heart every step of the way, and I can't thank him enough for his dedication. I will definitely be recommending Gabriel and State Farm to all my friends and family

Everything went amazingly well, especially with Hayden I am…read moremoving and with everything going on, Hayden's prompt and professional response made life so much easier. Thank you so much.

Christine is a gem and has been so kind to my fiancé and I every time we have needed assistance and…read moreadditional coverage. She really goes above and beyond. If one of her assistants doesn't have the answer, she always does and is happy to follow up. I even just got a call that Santa is there today for photos, if we wanted to bring in any little ones. We love having coverage through State Farm and the care we have received from this office has been great. I've never felt so valued by an insurance company - it's pretty neat.

I've had been a State Farm customer for over 30 years..home...auto...personal articles...general…read moreliability.......a 'perfect customer'....always paid premiums on time...never had a claim.....then...early this year...I bought a new car. The series of blunders and errors that followed clearly demonstrated it was 'time to CHANGE carriers'..and, first not just cuz of premium... but first and foremost because of the HORRIBLE CUSTOMER SERVICE!! UNBELIEVABLE ....phone calls not returned....mis information given...... The day I picked up my new car, I pulled off the street to use my cell to call Christine to add the car....weeks later, I'd not heard any news about the endorsement, and when talking to SF on their 800 number to report current miles....was advised they knew NOTHING of my new vehicle....several weeks AFTER I advised Christine!!! When the final change document adding the new car arrived...the coverage was late dated...and because of her oversight, I was driving for about 3 weeks WITHOUT COVERAGE. And never once an apology or sorry... 'my mistake'....just a lot of bravado to hide her unprofessional behavior. There's a good deal more to all this than I'm sharing here....as I'm still considering filling a complaint in Sacramento with the State Insurance Commissioner ...... BOO BOO BOOOOOOOOOOO for State Farm......... 5/22 Update...UNBELIEVABLE... this weekend I received another invoice for my already CANCELED truck insurance (canceled MONTHS AGO)...called the 800 number......they could/would tell me NOTHING and said I'd have to discuss with agent (Christine above...god help me)...finally just now she called.....was rude and when told of the invoice I held in my hand...denied any invoice was sent!!! THEN SHE HUNG UP ON ME..... IT'S TIME FOR ME TO CONTACT THE INSURANCE COMMISSIONER'S OFFICE

CJ Insurance Services are the best. No bull, no games, give her the information for what you need…read moreand she will get it done, or let you know she doesn't handle it. She doesn't try to sell you more than you ask for or something similar, and you will get the best rate. She's been in business for a while for a reason, and that is Great Service being #1.

​Covered California applications can be a little tricky. I was on a major time crunch trying to…read morebeat the application deadlines. From start to finish Florence was awesome! She walked me through the whole process and answered every one​​ of my questions. She was very polite and professional. I highly recommend them to all!

I would like to highly highly recommend my new State Farm agent Trevor Lam! My agent retired and we…read morespent quite a while on the phone discussing what I have, what might need changing and what would best suit my insurance needs for my automobile, my business, and townhome. He brought up changes that the decades I've had my agent I've never been aware of & are very important. He asked if I have a Trust and stated State farm can put the Trust within my insurance coverage at no extra charge, so again very thorough! He asked questions about my family to get an overall sense, so if you are in the market for auto, home, umbrella, they might do life insurance I would very highly recommend him! Both of his parents are agents in Marin and he not only knows what he's doing, but very interested in making your coverage the best and most affordable for you. Warmest regards, Felicia

I just wanna start this review by saying thank you to Trevor and his team. They're very…read moreprofessional and helpful in every angle that I need to help with this is my first time crashing a car so sometimes be cruel is what to do next but they were on the phone with me helping me with the Insurance with the Car in pretty much with all the paperwork that I need to be done. Very nice very professional. I just want to say thank you again and happy holidays guys. I hope to you at the Giants Ferry boat to S.F Aloha