I've had State Farm homeowners insurance the entire time I've lived in my house (over four decades)…read moreand I've always had great service. If I call and leave a voicemail, I always get a response within an hour or two. Super friendly support staff.

If you need insurance, go to Grantland Bailey. Excellent customer service, and always on top of…read morecurrent trends. Bailey and his staff truly care about the community and will do the research for you.

Phuc helped me get the proper health insurance plan I needed. He went above and beyond my…read moreexpectations. I am happy with his service and would highly recommend him. 5 stars.

I'm not one to give a mean review and I rarely ever give one star reviews. Usually I'll find…read moresomething decent about the place and round it up to 2 stars. I don't know much about cars or car insurance. But I assume that if your ever in an accident or have a question about your insurance policy you should be able to call your agent and expect to talk to someone. WRONG. Not here. If you ever try to call him 8/10 times he's away, according to his message machine "he's out of the office or assisting customers"... Yeahhh sureeee... And I'm out trying to solve world hunger. A few months ago, my sister's car was involved in a hit and run. When we called the insurance agency, no one returned our calls and this being our first hit and run ever we didn't know what to do. We also had questions about what a deductible was (yeah we're that clueless) and so instead we called Farmer's corp and they helped us through everything. You would think after receiving a bunch of panicked messages from us, someone from this agency would give us a call back right? WRONG AGAIN. Days, months passed by and no call. No call to see what we needed, to see how the car was, and most importantly no decency to give us a call to see how my sister was doing. NOTHING. My dad chose this place because it was convenient for him and they spoke Vietnamese. But really people if that's your only incentive to get insurance here it's not worth it. Your better off at a place that spoke Latin or pig Latin. At least they would give a damn and give you a call back. Seriously though with the thousands of cars on the road, the crazy, distracted drivers and the fact that there are millions of things that can go wrong while on the road or driving. It's nice to know that if anything happened your insured and someone is looking out for you. After my policy is up, I might just being singing... Like a good neighbor State Farm is there...

Pleasant was a really pleasant surprise. my anthem cost was $1800/month a year ago, $1900/month end…read moreof 2013, 2100 in januaary. and $2400/month for March 2014. the people here found a PPO plan at anthem for my fam at $1500/month as of april 2014. (higher deductible, less coverage re meds). anthem claims not to have received the payment so we paid again. they found the first payment after processing the first. interesting tidbits: -"covered california" health policies not accepted by many doctors -anthem blue cross is rolling out a "New" PPO which is different from the old. not sure how, looks like healthcare will still be a rollercoaster ride.

Most people I know and from what I've read, frown at middleman agencies. However, I'm compelled to…read morewrite a review for this stellar company because they saved my mom and I money, time and time again regarding car and property insurance costs. In addition, one of the agents there - Karwai, is extremely helpful in being approachable, knowledgeable, patient, quick, and being a great communicator in my mom and my discussions regarding insurance policies. Anyone new to or looking to get an insurance agency to assist them in navigating the headache that can be insurances, look no further - use Pleasant Insurance. They really do live up to their name.

If I could give this place zero stars, I would. Jorge is the least professional insurance…read morerepresentative I have ever worked with. I contacted him a few weeks ago in regards to a new insurance policy for my house. First of all, it took several phone calls for me even to reach him. They leave emails and voicemails unanswered. When I finally got a hold of him, I explained my situation and he provided a quote. When I followed up with a few questions about my quote, he became defensive and rude. He told me that if I was unhappy I shouldnt be in the housing market which seemed like a strange comment. He simply doesn't have patience for people. He eventually screamed at me and hung up the phone. I highly recommend contacting literally any other insurance company in town who will treat you much better.

Jorge Mancheno came highly recommended when I was searching for a new insurance agent after I was…read morenon-renewed (after 41 years). He returned my call right away and discussed my insurance needs. Helpful. Positive. Professional. Yearly, Jorge contacts me to see if there are any new considerations to keep my insurance needs updated. I recommend Mancheno Insurance without reservation!

my husband and I started the life insurance process with erlinda late last year. erlinda was…read moreextremely responsive, caring, and patient. we had a lot of questions regarding all the options for life insurance and erlinda was ready for them. I have reached out after our meeting to ask more questions and I have received the same quality service as I did at the first meeting. if you are hesitant on getting a policy for you or your family, erlinda will share all options for what is currently best for your situation and where you are in life.

I can't say enough positive things about working with Erlinda. Prior to working with Erlinda, I had…read moreanother agent I was working with. Erlinda is taking over his business and has been nothing short of amazing! I have worked closely with her on my policies and my daughter's over the last year. I have term and whole life & she has been so knowledgeable, patient and helpful with all of my questions. Erlinda is very professional, trustworthy and gets the job done! She responds quickly, and has always taken extra time out to explain to me any concerns and questions I have. Life insurance is so important and all of the terms and language was so foreign to me. She met with me many times until I felt comfortable and we decided on the right policy for me. I now can take a breathe of fresh air, because I am insured correctly, and I know if anything happens to me, my family is taken care of. Thank you Erlinda for you ten star service and compassion and caring for others. I knew from the first day I sat with you to discuss my policy, you cared about your clients and you wanted the best for them! Erlinda is very passionate about helping others and I'm thankful your in a career to help others! Thank you for helping me!

Best insurance I have ever had, period. I can tell Troy puts in long hours to make sure his…read moreclients are satisfied and taken care of. He will run rings around the competition in customer service and responsiveness. In my ~30 years of having insurance, he has proven to be the best in the business - bar none. Again, you won't find a harder worker - he will take your call at any possible time (even when he is in the middle of grueling commute traffic)....and Take Care of Business!

I was referred to Troy when I was having issues with Allstate that I had for 15 years they never…read moreinsured a brand new truck for 3 months after I sent all the info to them this put me at great risk. Troy set me up with a cost comparison that I thought would not be nearly as good as my Allstate that I had for years but he beat it nicely$$$$$.Troy started off as agent and quickly became a friend ( ask him about the camping trip to Collins Lake!!) I gave him all my policies and a million $$$ umbrella. Troy is a trust worthy business man as well as a good person as well.

Excellent service from Ben's office! I've been their…read morecustomer for 10+ years and recently I had some issues that they helped me with. Special thanks to Charisma and Zoily as I work(ed) with them, they helped me a lot during the past years.

I've been with Statefarm for quite some time now, and switched over to Ben's office when I moved to…read morethe bay area several years ago. This was when the office was in Emeryville. I was saddened to hear that they moved but my auto policy is still through his office. I haven't dealt much with Ben, but Charisma is fantastic. She really knows her stuff, has excellent customer serivce, and is very personable. She helped me get a multi line discount on my auto policy, which ended up with me paying less on my insurance premium overall but getting additional coverage. As long as Charisma is there, I will continue to send my business that way.

I had such a great experience working with her. She was kind, responsive, and genuinely took the…read moretime to answer my questions and make sure we got the best rate possible through a multi-car policy. I would definitely recommend her!

I've been a state farm customer for many years, my home and auto insurance and a life policy all at…read morestate farm. Jessica's office has helped me throughout the years, and they've always been so professional, courteous and personable.