While driving south on NJ Turnpike from NY to NC, there was a severe rattling under the car…read more Something was dragging. Got off the highway and found Monroe Collision Center. Not only did they look at it right away but fixed it so that we could safely travel home all within 15 minutes. People were friendly and efficient. I would highly recommend this business. 10 out of 10

Had my car repaired here after I had a run in with a deer. Great work and excellent warranty on…read moretheir work.

I took my 2005 GMC Envoy with 193k miles into the shop. The…read moretruck was not shifting correctly. I've owned this vehicle for 10 years now and this is the first MAJOR repair the truck has thrown at me so I decided to invest in a tranny rebuild. Everything was handled very professionally. The rebuilt tranny runs like new. I would definitely return here for my automotive needs.....they seem to be honest.

Recently busted an axle and literally rolled to their front door. Been a resident of Franklin my…read morewhole life (59) I never thought of them as a repair shop, just transmissions. I walked in to a sparkling garage and was greeted by the owner Corey. Told him my problem. He said they do all kinds of repair work there and quoted me a price for parts and labor, and was sorry that it would not be done until the end of the next day. I knew he could have taken advantage of my situation, he didn't. He called the next day, he charged the quoted price (which was reasonable) and was done before noon! Very professional and knowledgable. A clean work area is always a tell of the quality a shop. Remember, you get what you pay for!

I needed the clockspring of my 2015 Passat repaired. The good news was that the repair was under…read morewarranty, and the work could be done at no cost. I learned the news from an excellent video sent to me by the expert sales manger Jordan and the highly skilled mechanic Omar. Both men treated the matter with utmost professionalism. They also examined the car's interior as a whole and recommended repairs in a very convincing but not "pushy" manner. I could not have had a better experience. Really, hats off to Jordan and Omar for their courtesy, competence, and flawless work!

I brought my eGolf in for a 40k mile maintenance. I also brought it in because I got hit with the…read moredreaded VW trunk latch problem (and mine is one-step more complicated because my emergency release doesn't work). I also told them I have a leak in my wiper fluid line (froze over the winter). Good: they were fine when I said I just did my own cabin filter and I did just have to put in a new 12v battery myself. They were friendly enough and the facilities are nice. Bad: There wasn't really any follow up on the maintenance. I had to ask a bunch of question like is my HV battery okay, any defective cells? ("Yep it's fine" was the answer). I got a survey afterwards asking if I got any video footage of the repairs/maintenance so I'm not sure if I was supposed to or not? I was quoted $3k to fix the trunk because they said they would have to break the backup camera in order to acces the latch. Seems weird since you can clearly take out the panels in the trunk while the door is closed and access the latch there. They said my wiper fluid line was fine. Once I drove off, I tested it out and it was still leaking (leaking on my foot while on the pedal!) This is a very obvious leak, but somehow the mechanics missed it? They simple wrote on the paper work that the "wiper fluid was working". Well yeah I'm able to spray it, but the problem is it's leaking INTO the cabin. So I had to bring the car back and the woman was nice enough, said she would bring it back to the mechanic to look at. Bad news: apparently it would be $400-$1000 to fix because they "don't know where the leak is" and may have to take the entire dashboard out. So you would think they would check if the leak were somewhere super accessible right? If the leak were there, then they could tell me and it would be on the lower end of the quoted cost. If they couldn't see the leak in the accessible spot, then they could conclude that they probably have to remove the dash and then it would cost on the upper end of the quote. Nope, they just told me and sent me on my way. And worst of all, when I went to pay for the maintenance, I was told they would charge me 2% to use a credit card! NEVER in my life have I ever heard of a car dealership nickel and diming customers for a credit card. And that's on hundreds, possibly thousands of dollars of service! Some way to treat customers right? So I had to move some money into a checking account like a goon just so I could avoid a 2% fee. A good way to make your customer feel like a moron. When VW advisors texted me asking me to fill out a survey, I told them my concern with the credit card and they simply responded "It's company policy. Credit cards cost us 6% plus to process. We try to keep the processing fee as low as possible. It prevents us from having to raise all of prices." Excuse me?! Since when were card processing costs my problem as a customer at a car dealership?! Simply obscene. I clarified whether this was VW company-wide policy or just that dealership and they said it was just them. So I guess that makes my decision for me: won't be going back there!

Courteous and quick service. Clearly high expertise at what he does. He'll come tow your car then…read moredrop you off. He's got hustle. ;)

My car wouldn't start so I called Express Recovery and they told me they would be able to come to…read moremy location in 25 minutes. He was there in exactly 25 minutes and got me going in a couple minutes. He was really nice and courteous. I recommend them highly.

Awesome. Came unlocked my doors. Gave me directions and charged me a little. Nice owner as driver…read more Would highly recommend

This place saved the day! My car wouldn't start on a Friday morning and I called several mechanics…read moreto get a feel for my options. All of them told me they couldn't even look at the car until the following week. I called Quality and they said, "we don't play games, we can look at it today." Music to my ears! They helped me get a tow, suggested I talk to my insurance about reimbursement for the tow (good call, I can submit for a reimbursement!), looked at AND fixed the car on the same day. The prices were reasonable especially for the amount of work that was done and how quickly they did it. They even had to go pick up a special part for my car. Their communication and customer service is the best I've ever received from a auto shop. To top it off, they gave me a little bit of a discount off my total bill which was a nice surprise. I'm relieved to have found a good shop in my new area. Thanks everyone!

had a hitch installed for a bike rack. waited there 4 hours for it. 3 hours into it, they offered…read moreme a loaner car for me to go get lunch or a drink. like they couldn't offer it 3 hours earlier? I went for a ride to pass time. then I waited another 45 minutes. they gave me some song and dance of it being a hard install. apparently me being a woman, shouldn't know any better. but I do know better. they were just doing other things before mine, and then at 12:30...they break for lunch and pretty much tell you to go screw until they are done. I used someone else previously, and sorry I didn't go back there. this place also gave me one price over phone, and then it was more when I went to go pay.

Tammy is fantastic. She knows her business inside and out and gave me a great price. The work…read moreitself was seamless, you can't even tell the car had any rust on it. It looks like brand new. Thank you to everyone there

I brought my car in as a recommendation from a friend. I was truly impressed from the I walked…read more Was greeted by Tammy the owner of the repair facility. She walked out with me and went over the damages to my she stated that she could have the car done within two weeks. She would order the parts and let me know when they came in. I would drop off my car once the ports came in and she make sure that the repairs were completed in time. After I off my car, she told me it would be approximately two weeks. To my surprise, the car was done and only seven business days. I went over to the shop to pick it up and couldn't even tell that my car was ever in an accident. True workmanship at its best. I was introduced to Val who completed the repairs on my car. I wanted to meet him so I could thank him and give him a tip. I would say if you're ever of having your car repaired by Body Shop Edison collision in is your place! Thank you all again for the great work

Honest business. Brought my car there and George wouldn't take my money for a problem that…read morecouldn't be fixed. I noticed some cretin gave this business the lowest possible rating for a terse phone conversation. I bet it was a babbling idiot who couldn't describe her problem succinctly. My impression is that George has plenty of business and doesn't need to put up with brainless twits.

Mr. Calhoun is hands down a nice man and runs a great business. Honest and fair. He is thorough…read moreand never settles for average when it comes to parts. Great customer service. Hard to find today. I trust him with all my car repairs. And i have an older car.